The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 9 Argyll Street, London
Rating: 4.87

4.9 Rating 2,638 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,638 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 30,000 patients annually. Consultant-led, the clinic offers same-day appointments from 6 central London locations including Harley Street. Services start at just £50.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

020 7734 1177

Email:

reception@themoleclinic.co.uk

Location:

9 Argyll Street
London
W1F 7TG

The MOLE Clinic 5 star review on 11th February 2024

Anonymous

Anonymous // 01/01/2019

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“It was very quick, easy and convenient. All of my questions were answered and I got my results quickly. A very positive experience.”

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Posted 9 years ago

“Knowledgable staff and excellent for piece of mind- I can highly recommend a mole check once a year at The Mole Clinic.”

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Posted 9 years ago

“Conscientiousness and informative. A really great service.”

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Posted 9 years ago

“Excellent. Very professional. Simple. Quick. Reassuring!”

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Posted 9 years ago

“A very professional and reassuringly thorough service.”

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Posted 9 years ago

“The whole experience was reassuring and professionally conducted. The examining nurse was very efficient and pleasant. Everything was fully explained and all subsequent processes happened as described. Well worth doing.”

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Posted 9 years ago

“I have been worried about the moles on my body for several years but each time I went to my Doctor I was always told they were fine but I never felt happy with this diagnosis . I decided I needed peace of mind and had a check up at the mole Clinic. It was the best thing I could have done, as screening nurse Rebecca Maxwell found three potential skin cancers on me. two on the face, and one on Chest. I can not thank her enough, as I have know been refered to a skin specialist at my local hospital.”

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Posted 9 years ago

“Quick, easy to book and an efficient service. Professional, yet friendly staff. Most impressed by the quick turnaround of the imaging diagnosis, really appreciated.”

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Posted 9 years ago

“A friendly service which is professional and efficient. If, like me, you misspent many years of your youth basting in every availability ray of sunlight, then you will appreciate the careful examination of the highly trained nurses. I regret my sunbathing days but this is something I can do to ensure that any serious damage is diagnosed in time.”

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Posted 9 years ago

“A very thorough check by a highly experienced medical lady.... All excellent and highly recommended.”

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Posted 9 years ago

“First class service, of which without their knowledge & professionalism, I may never of known I had a potential problem on my back. Life savers!”

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Posted 9 years ago

“The people at the Mole clinic are very professional and very friendly. They put the customer at ease and explain in detail what they are looking for when they do an examination. The follow up is also very well done and they we happy to give more information if something is not clear.”

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Posted 9 years ago

“Way to expensive- £35 per picture? And scaremongering too, not sure how often the word 'cancer' was used in a normal check-up. Overall grateful that the service exists (where else could I go) but overpriced.”

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Posted 9 years ago

Thank you for reviewing our service. Our screening nurses provide our patients with an option of having a 'picture' taken of any mole which is clinically abnormal. An illuminated microscope is used to take the image, which is then diagnosed by a skin specialist as a priority. We charge £35 for that specialist diagnosis, which most patients regard as good value, and I am sorry if you find that charge expensive. As an alternative, we can provide a letter for you to take to your GP for such moles without charge. When screening patients, our nurses also provide education in relation to skin cancer causes and prevention. Again, most of our patients appreciate this provision, and I am sorry if you found our use of the word 'cancer' an issue. Please do not hesitate to contact me if you would like to discuss further and we look forward to seeing you in the future. Kind regards, Iain Mack Founder & MD The MOLE Clinic

Posted 9 years ago

“Rebecca was very thorough, helpful and informative. My results came through quickly and her attention to detail and comparison to earlier visits was fantastic. I would highly recommend a visit to the mole clinic once a year.”

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Posted 9 years ago

“My whole experience at the Mole Clinic was very positive. It was easy to book an appointment. The nurse was professional, kind and took the time to explain everything properly. She also offered advice on how to check my moles at home. I would definitely recommend them to others.”

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Posted 9 years ago

“Found staff very helpful ,would recommend to other people.”

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Posted 9 years ago

“I am very happy with the clinic and they results! Thank you Mole clinic!”

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Posted 9 years ago

“Very reassuring”

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Posted 9 years ago

“I was filled with confidence after my meeting with a nurse. She explained absolutely everything to me, informed me about what to look for, what isn't an issue, etc. Things that even though I have read extensively online, I wasn't sure about. Would highly recommend it. It's only £130 once a year for peace of mind!”

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Posted 9 years ago

“Girls all very helpful, chap on the phone was a bit curt and distracted.”

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Posted 9 years ago

The MOLE Clinic is rated 4.9 based on 2,638 reviews