The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 9 Argyll Street, London
Rating: 4.87

4.9 Rating 2,638 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,638 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 30,000 patients annually. Consultant-led, the clinic offers same-day appointments from 6 central London locations including Harley Street. Services start at just £50.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

020 7734 1177

Email:

reception@themoleclinic.co.uk

Location:

9 Argyll Street
London
W1F 7TG

The MOLE Clinic 5 star review on 11th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An efficient service. I felt comfortable throughout, with the nurse giving me a helpful description of my various moles. Although it may seem expensive, there can be no price put on health and this is the best way to get an expert opinion quickly. My husband and I will be back for yearly checks.”

Helpful Report

Posted 9 years ago

“I've had melanoma. My visit greatly reassured me that there is no recurrence at the moment. The lady who examined me had a great manner and gave me very useful information about how to check myself and how often.”

Helpful Report

Posted 9 years ago

“Anna Gucova was amazing! I had a head to toe check and there was not a part of my body that was overlooked. I also got lots of advice on what to look out for in the future. I recommend this service highly!”

Helpful Report

Posted 9 years ago

“I'm glad I made the decision to avail myself of this excellent service.”

Helpful Report

Posted 9 years ago

“THOROUGH, EFFICIENT AND WOULD RECOMMEND THE SERVICE. THIS IS ABOUT MY 4TH VISIT AND THEY FOUND THINGS THAT NO GP WOULD HAVE THE TIME TO DISCOVER A MOST WORTHWHILE SERVICE. STAFF ARE EFFICIENT, KIND AND HAPPY WHAT A CHANGE FROM NHS. THANK YOU ROBERT WEIR.”

Helpful Report

Posted 9 years ago

“My appointment with the Mole Clinic was right on time, very professional establishment. Everything was explained to me with precision and all the procedures were described to me by a very knowledgeable person.”

Helpful Report

Posted 9 years ago

“My visit to the clinic was easy and efficient, and the clinician quickly identified a mole that looked suspect and would probably need to be removed. She called with the results the very next day and I had the procedure a week later. It gives me great peace of mind to undergo this process every year, knowing that if anything is suspect, I will be catching it as early as possible and limiting any possible risks of a serious skin cancer.”

Helpful Report

Posted 9 years ago

“Excellent service, very punctual and so polite. Results available immediately and more test also available straight away at very reasonable cost.”

Helpful Report

Posted 9 years ago

“A very efficient service. Appointment was on time and staff very friendly.”

Helpful Report

Posted 9 years ago

“Been to the Mole Clinic twice. Great to book online, nurses are lovely, drinks and magazines in reception. My first visit was a routine check as I'm covered in freckles and moles. My second visit was because one of my moles had changed after a holiday in 43 degrees of sunshine, so I was worried. I was able to book an appt within a few days, got instant reassurance, and for extra peace of mind the nurse suggested I could be referred by my GP to see a dermatologist. But I opted to pay a bit extra to have a special photo taken there and then by the nurse. It was sent off to be looked at on Thursday, and my result was emailed to me on Monday morning. All fine. Phew! This clinic provides educational checks and peace of mind or early detection.”

Helpful Report

Posted 9 years ago

“The Mole Clinic was a quick and efficient service, very user friendly and happy to answer any and all questions.”

Helpful Report

Posted 9 years ago

“This was my second annual visit to the Mole Clinic. The first visit last year had been a very good experience and my expectations were high. This year, the booking procedure and admin generally were very good - I had had to rearrange when I was unable to get there during a tube strike and this had been done easily. I was asked to be there 10 minutes before the appointment time which I was. However, my expectations were not met. My appointment was at 4pm. I was surprised and disappointed that 4pm came and went and I had to ask when I would be seen. I was told it would be 5 minutes. I had to ask again after 10 minutes. In fact I was not seen until 16 minutes past 4. Whilst I waited 3 other people arrived and were taken in for their appointments. When finally I was asked to go in, no apology nor explanation was offered by the nurse who carried out the check. I expect to be seen at the appointed time. If for some reason this is not possible I expect to be told that things are running late and not to have to ask and I also expect to receive an apology from the person who has kept me waiting. I believe that this is the least one should be able to expect.”

Helpful Report

Posted 9 years ago

“Appointment seemed rather rushed.”

Helpful Report

Posted 9 years ago

“Very thorough examination and concise explanation of different mole variants and their risk. Also very quick follow up reports on possible risky moles with recommendations. However these do incur additional charges as they are referred to skin consultants.”

Helpful Report

Posted 9 years ago

“While I was initially satisfied with the service, my follow up appointment with a dermatologist made me realise that I could have saved the cost of the mole clinic appointment by going directly to a dermatologist whose initial consultation was covered by my insurance and in any event was the same price. The mole clinic is just a screening service and cannot replace the advice of a dermatologist. While I am pleased to have been told to go to consult a dermatologist that advice is not worth the money I paid to the mole clinic. Moreover I would have been saved a lot of stress had I gone direct. The mole clinic expressed concern about one of my moles. The dermatologist was able to reassure me immediately.”

Helpful Report

Posted 9 years ago

“Excellent service and all the 'team' were very polite and courteous. The thoroughness of the examination and speed of response were beyond my expectations.”

Helpful Report

Posted 9 years ago

“The experience was quick, on time & efficient. The nurse who examined me talked me through the process and what she was doing which really helped. I was impressed by the speed at which i received the results from the mole report which was sent off that morning - I received results the same afternoon. My only criticism would be that I had no idea i would need to pay more to have a mole photograph taken but it was only one so that was fine. If it had been more, my bill might have been too expensive. Overall i was very pleased & will return again/recommend to friends & family.”

Helpful Report

Posted 9 years ago

“The whole process at the Mole Clinic was excellent. Booking was easy. The clinic is in a great location, next to Oxford Circus station. The examination was thorough and professional and my results were given next day even though they claimed three working days. They found some skin problem areas I really didn't know about.”

Helpful Report

Posted 9 years ago

“Easy to book online, and I had a lovely nurse, who was really thorough and explained everything. Session was well paced and not rushed. If you have concerns, I would recommend going to see them.”

Helpful Report

Posted 9 years ago

“Staff at The Mole Clinic are knowledgeable and friendly, the online booking is very convenient and the overall experience pleasant. I highly recommend The Mole Clinic.”

Helpful Report

Posted 9 years ago

The MOLE Clinic is rated 4.9 based on 2,638 reviews