The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 9 Argyll Street, London
Rating: 4.87

4.9 Rating 2,640 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,640 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 30,000 patients annually. Consultant-led, the clinic offers same-day appointments from 6 central London locations including Harley Street. Services start at just £50.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

020 7734 1177

Email:

reception@themoleclinic.co.uk

Location:

9 Argyll Street
London
W1F 7TG

The MOLE Clinic 5 star review on 11th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent. I go once a year and took my boyfriend. It turned out he has a few atypical moles that required further investigation. The whole process is very professional and thorough. Very happy and RELIEVED I went. Perhaps annual specials or discounts would get me and others (including my friends) in a lot more. I.e Post summer offers makes sense. More activity on social media targeting young people is a good idea.”

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Posted 10 years ago

“Very polite, thorough and informative. Would definitely recommend.”

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Posted 10 years ago

“A professional service from the booking through to consultation. Staff are all so friendly and efficient. I would not hesitate to recommend the service to anyone, whether seeking advice over a concern or just a general check up.”

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Posted 10 years ago

“I have no hesitation in recommending the the Mole Clinic . On my first visit, some years ago, the examining clinician correctly identified a suspicious spot, pale pink and innocent looking that was later confirmed as a melanoma in situ and subsequetly removed. As the dermatologist I subsequently consulted was very sceptical, I was extremely grateful that I had the report provided by the Mole Clinic. On 4 August 2014, I visited the Mole Clinic again and was equally pleased with the service. The examining clinician spent a very long time examining all my "moles" and I had no sense that she was trying to hurry in order to keep to a predetermined schedule. One of the moles was clearly unusual and a specialised image was captured for more considered analysis. I was informed of the outcome by phone the following day and an email report sent, also. This included the details of two consultant dermatologists who had been previously approved by BUPA. It was a simple procedure to make arrangements with both BUPA and the the dermatologist, who I shall see next week. The entire process has been quick, painless and efficient. The staff at the Mole Clinic are cheerful and friendly and the consulting rooms are modern and sufficiently spacious. This is important to a patient who is slightly claustrophobic. I have been examined previously in so small a space, the consultant had to leave the "room" in order for me to get on and off the examination couch. If I have any criticism it is that there is a large mirror on one wall of the consulting room and as it didn't appear to be used in my examination, I wondered why. It made me feel slightly uncomfortable, but I am 66 years old and fat; for the young and beautiful it probably wouldn't be a problem.”

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Posted 10 years ago

“Rebecca was very thorough and reassuring when I expressed my worries over a particular blemish. Because she knew how worried I was, she took the trouble to phone me as soon as she got the results to let me know all was well. it was much appreciated as I didn't get the email till later.”

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Posted 10 years ago

“I was really pleased with my experience at the Mole Clinic. There was no problem when I needed to rearrange my appointment twice, the nurse I saw was very professional and reassuring, and my results were emailed to me within a couple of hours.”

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Posted 10 years ago

“Great friendly service and advice. Top to toe check out that helps put your mind at ease and educate you about your moles. A must.”

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Posted 10 years ago

“Friendly staff, very thorough, will be back next year for my annual check!”

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Posted 10 years ago

“I was able to get an appointment for the next day when my GP was not able to see me quickly and I was about to go on holiday. Very friendly and helpful staff. I got my results very quickly. If you are worried about any moles, would definitely recommend.”

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Posted 10 years ago

“Lovely receptionist, amazing nurse (Carly) - really good - thank you.”

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Posted 10 years ago

“I have been pleased to have my moles monitored at the Mole Clinic for some years. I know you can rely on their service and it gives me peace of mind. Their friendly informality is most welcoming and allied to all the expertise needed to spot issues early and advise on prevention. Annual check ups allow any changes to be assessed and monitored where necessary. At my recent visit, they identified a seemingly insignificant recurring spot as a non-melanoma skin lesion requiring referral to a specialist for further action. My GP admitted that they would not have picked this up. I am very happy I went to the Mole Clinic.”

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Posted 10 years ago

“So convenient, booked the appointment on the Sunday seen the next day, informed of the result on Wednesday, The stress is taken away as it was so quick.”

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Posted 10 years ago

“Very good service. Friendly reception team. Very good nurses who gives you confidence they know what they're doing. Efficient all around. Results emailed. First time there I found the clinic a little difficult to locate but no probs after that. Handy central location.”

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Posted 10 years ago

“I had a great experience and felt comfortable and reassured.”

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Posted 10 years ago

“Well received from the receptionists to the clinicians. All stages of the procedures were explained fully. Overallo a good experience, and we will return for further check ups.”

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Posted 10 years ago

“Very friendly and knowledgeable. More comprehensive than I imagined. Very happy with the service and would definitely recommend.”

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Posted 10 years ago

“A thorough review of every mole. Very reassuring.”

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Posted 10 years ago

“Very thorough check with lots of time given for questions and explanations. I would definitely recommend this service, and will use it again.”

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Posted 10 years ago

“I was very impressed by the service provided. The receptionist was very welcoming; the nurse was highly professional and instilled confidence. The report was detailed and I received my phone call exactly when I was told it would happen. As a result I have booked an appointment with a dermatologist and feel that I should make a visit to the Mole Clinic an annual event.”

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Posted 10 years ago

“The MOLE clinic were excellent at making me aware of the moles I should keep an eye on, educating me on what to look out for with abnormal moles, whilst reassuring me by dispelling any myths. I have recommended them to my friends and family for their fast and effective checks.”

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Posted 10 years ago

The MOLE Clinic is rated 4.9 based on 2,640 reviews