The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 9 Argyll Street, London
Rating: 4.87

4.9 Rating 2,638 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,638 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 30,000 patients annually. Consultant-led, the clinic offers same-day appointments from 6 central London locations including Harley Street. Services start at just £50.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

020 7734 1177

Email:

reception@themoleclinic.co.uk

Location:

9 Argyll Street
London
W1F 7TG

The MOLE Clinic 5 star review on 11th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The online booking service is very convienent and all staff members are friendly. It can be a little daunting having a full body examination where you do need to be partially undressed, however, the staff are always professional and make you feel at ease. I do recommend this service.”

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Posted 8 years ago

“I had excellent care both in examination and speed of action”

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Posted 8 years ago

“Really lovely specialist, was very informative and made me feel comfortable and at ease. Only thing I would say was that there was no mention of added cost if pic of mole is sent for additional check. Only realised that when I got told at reception and would have preferred to have known what the options were upfront.”

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Posted 8 years ago

“A friend who had a "problematic" mole suggested that I got what I thought was a rather large freckle checked out so I went to the Mole Clinic to get it checked out. I was closely examined all over and the "large freckle" turned out by be a harmless seborrhoeic keratosis. Booked online. Worth having the experts check you out of you have any concerns”

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Posted 8 years ago

“Very good, professional and reassuring. It was very expensive for a quick half hour check though!”

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Posted 8 years ago

“All very efficient and results available within 48 hours, nurse Claire expert, informative and charming”

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Posted 8 years ago

“easy to arrange appointment and very happy with examination and follow up procedure/report”

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Posted 9 years ago

“very efficient and helpful”

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Posted 9 years ago

“The nurse took all the time that was needed to answer all my queries in a reassuring manner, without the apparent rushed-through approach one comes across in most other clinics and hospitals. The Mole Clinic provides a friendly and professional service at the same time. The comprehensive take-home literature to keep up-to-date with the various types of possible skin ailments was also appreciated. One can find everything online, of course, but it is good to know what to look for in the first place.”

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Posted 9 years ago

“Wonderful clinician who put me at ease immediately, explained everything very precisely and reported back in a timely fashion.”

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Posted 9 years ago

“Booking was easy over the telephone. Staff are very professional and helpful and give you lots of information. Well worth the money for peace of mind.”

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Posted 9 years ago

“An excellent professional service delivered by experts”

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Posted 9 years ago

“Very thorough and informative check - would recommend to anyone who has several moles to increase awareness and put mind at rest”

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Posted 9 years ago

“Overall, happy with the service. Was delayed though and a bit expensive.”

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Posted 9 years ago

“Nice people who inform you well.”

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Posted 9 years ago

“Comprehensive, intelligent, imformative and most of all deeply reassuring! Thank you!”

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Posted 9 years ago

“Within 2 days my mole was identified as atypical - and within a couple of weeks it was removed. I'm awaiting results from tests, but am currently feeling very glad that I visited the mole clinic!”

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Posted 9 years ago

“The nurse was delightful , thorough and gave me confidence . As I have been coming for several years you have the history of all my moles . Now that a plastic surgeon works on the premises a couple of days a week is a real added facility.”

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Posted 9 years ago

“No complaint about the consultation itself and the service provided at that time, which was very thorough. However, I was very concerned about the accuracy, clarity and language of the follow-up report and covering letter. In my case these both seemed to indicate that further treatment was necessary (even though this was not mentioned during the consultation) and when I questioned the clinic about it I was advised that there is no further treatment required; the report and letter were auto generated "standard" documents. I was alarmed unnecessarily by this misrepresentation in the follow up report and therefore my overall experience was not as good as I would have hoped.”

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Posted 9 years ago

“The reception staff are very helpful and organised. The Specialist Nurses are efficient and appear to be very experienced in their work. The report was very prompt in being emailed to me. A very easy to use, efficient, knowledgable & reassuring clinic.”

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Posted 9 years ago

The MOLE Clinic is rated 4.9 based on 2,638 reviews