The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 9 Argyll Street, London
Rating: 4.87

4.9 Rating 2,633 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,633 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 30,000 patients annually. Consultant-led, the clinic offers same-day appointments from 6 central London locations including Harley Street. Services start at just £50.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

020 7734 1177

Email:

reception@themoleclinic.co.uk

Location:

9 Argyll Street
London
W1F 7TG

The MOLE Clinic 5 star review on 11th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My visit to the Mole Clinic was extremely helpful and reassuring. I had been worrying about my skin for a while, so it was a relief to discover that most of what I thought were moles are in fact freckles and that I have nothing to worry about. The staff at the clinic were delightful: friendly, helpful and clearly very expert at what they do. The whole process was painless and efficient. It was well worth the money to have peace of mind. So if you are worried and you can manage it, go, I recommend it.”

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Posted 3 months ago

“The service at the clinic was excellent. They answered my questions online immediately. When I arrived I was seen straight away. The specialist nurse who saw me was extremely thorough and put me at ease. My report came through the next day. I can’t fault the service I received.”

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Posted 3 months ago

“Really efficient, friendly and Informative nurse who was happy to field questions and give advice and guidance on skin management. Will book again for next year!”

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Posted 3 months ago

“Overall a good option for those (like me) that have been in the sun quite a lot. I did feel that the full skin check with mole mapping was expensive for the time it actually took in the appointment (25 mins) and I mistakenly thought the mole mapping was a more in depth look at the skin rather than a set of pics for reference only usable with repeat visits? The Nurse Sandra was very nice and explained what she was doing but it was disappointing that she couldn’t give a proper opinion on identified areas of concern rather than offering to pass the pics on to a qualified person at a cost of £35 per picture? I declined this offer and went through my GP and saw a hospital dermatologist on the NHS who was also surprised that someone examining my skin ‘privately’ wasn’t a qualified dermatologist to know exactly what she was looking at? Overall I think this should be looked at and I’m left a little underwhelmed by my visit. However for those with concerns about their skin TMC is a very good option for a quick appointment for a general assessment of anything that might need further investigation either through TMC or taking the report to your own GP.”

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Posted 3 months ago

“I had a non-urgent GP referral for a suspicious mole which I felt anxious about. I decided to book an appointment (the next day!) at the Mole Clinic to put my mind at ease with a full body mole check. Not only did it confirm the mole I was worried about was not an issue, but they did find 3 actual suspicious ones which I have now been able to use the information from to tailor my future NHS care around (which I received in 3 working day!) Big special thank you to Sarah at the Manchester clinic for being really welcoming and being patient with my questions. Absolutely stellar service end to end. You get what you pay for!”

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Posted 3 months ago

“I attended for a full body mole check. Nurse Sarah was brilliant and knowledgeable and really put me at ease. When there was a concern about a mole it was explained to me over the phone and also by emailed report allowing me to understand and consider my options. When I later had the mole removed the experience was professional and efficient and I was treated with kindness when I was nervous. I have peace of mind after my experience with the Mole Clinic and would not hesitate to recommend them. The setting is immaculately clean and reception staff very helpful.”

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Posted 3 months ago

“Had a thorough check by a lovely lady called Chloe. Very knowledgeable and also put me at ease whilst examining me.”

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Posted 3 months ago

“Great customer service before and at appointment. Really pleasant staff who were helpful with the change of appointment date I needed. The nurse who did my skin check explained everything and gave as much info as I needed about the different types of moles on my skin. I have a family history of melanoma and feel confident that I had a thorough skin check. I will go to the MOLE Clinic again in future.”

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Posted 3 months ago

“Charlotte was phenomenal - a truly 1st Class experience! Thank you sincerely.”

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Posted 3 months ago

“Expedient and highly personable service. Hugely recommended.”

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Posted 3 months ago

“The Mole Clinic was great — the nurse was so efficient, friendly and professional. Highly recommend. However, the receptionist of the building made a racist remark — to my knowledge the receptionist is separate from The Mole Clinic, however, this behaviour should not be tolerated at all and reflects poorly on the business.”

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Posted 3 months ago

“Having reached the age of 60 I am investing time and money to understand the state of my body so that I can set plans to keep it fit and healthy so I can keep motoring through the next stages of my life. I have always kept and eye on weight, cholesterol etc and last week I made a decision to have my skin checked out at the Mole Clinic. I have to say that I am pleased that I did from an experience point of view and from an understanding point of view. I was well looked after from start to end of my visit and the report was insightful. I also received some valuable tips from the nurse. I am booking again next year to make sure all is still in order”

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Posted 3 months ago

“Really happy with the service. Ran on time. Nurse was great and follow up was spot on.”

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Posted 3 months ago

“Every interaction, whether on email or in person is friendly and professional. Charlotte performed my mole check and she was so so welcoming and made me feel completely comfortable. Everything was explained and I was encouraged to ask any questions. Could not recommend highly enough.”

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Posted 3 months ago

“Very good service efficient and very thorough in checking all moles . Nurse Charlotte was particularly helpful and very professional.”

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Posted 3 months ago

“Well organised reception and waiting area. Prompt appointment and good expanantion of procedure from nurse. Speedy service with report.”

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Posted 3 months ago

“Very thorough and professional. Nurse was excellent”

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Posted 3 months ago

“Very professional and value for money in terms of proving piece of mind.”

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Posted 3 months ago

“Have visited the Mole Clinic several times in recent years. I’ve always found the team to be very professional, friendly and helpful. I’d thoroughly recommend the services on offer to anyone wanting to get their skin checked.”

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Posted 3 months ago

“All very professional and helpful advice”

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Posted 3 months ago

The MOLE Clinic is rated 4.9 based on 2,633 reviews