The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 9 Argyll Street, London
Rating: 4.87

4.9 Rating 2,640 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,640 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 30,000 patients annually. Consultant-led, the clinic offers same-day appointments from 6 central London locations including Harley Street. Services start at just £50.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

020 7734 1177

Email:

reception@themoleclinic.co.uk

Location:

9 Argyll Street
London
W1F 7TG

The MOLE Clinic 5 star review on 11th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional and knowledgeable, couldn't have been easier to book and be seen.”

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Posted 10 years ago

“I was seen very quickly (earlier than my appointment time). The doctor who attended to me was very thorough, helpful and informative. This is the first time I have been to the Mole Clinic (on a recommendation) and I was very glad to have done so as I was put at ease about any possible sun damage to my skin. I think this is an extremely important check-up to have done (especially as you enjoy sunny holidays as I do!) and I will be making it an annual check-up to be on the safe side. Thank you for your help.”

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Posted 10 years ago

“Professional. Efficient but relaxed atmosphere.”

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Posted 10 years ago

“At all points of contact I found the clinic staff to be at the same time friendly and highly professional. I appreciated the discretion, and the clear and concise explanations given by the nurse. The Clinic's concern that appointments should proceed on time is a big plus for customers.”

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Posted 10 years ago

“Excellent, empathetic nurse who checked for problem moles. Not embarrassing at all thanks to her. Only criticism is that it can take an age to get through to talk to them...maybe 2 telephone lines needed?”

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Posted 10 years ago

“I was very pleasantly surprised by the thoroughness and knowledge of the consultants. I even learned one of two things I never knew before! It definitely put my mind at rest and was money well spent.”

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Posted 10 years ago

“- Excellent and efficient online booking system particularly as I dont live in London. - The consultation was carried out in a manner sympathetic to modesty whilst checking the body thoroughly. - The nurse was informative, articulate and clear throughout the consultation.”

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Posted 10 years ago

“Great service, expert advice, nice people you can trust. So glad I went, will now be an yearly thing.”

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Posted 10 years ago

“It was my first visit to the Mole Clinic and I was very impressed. the staff were so friendly and efficient. I was seen on time and felt the examination was very thorough.”

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Posted 10 years ago

“My yearly check puts my mind at rest. The support and advice given are excellent.”

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Posted 10 years ago

“Very good efficient service.”

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Posted 10 years ago

“I paid £45 for someone to take a picture of my back with an Iphone...wasn't impressed. No follow up call either, the email report means nothing without explanation.”

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Posted 10 years ago

Thank you for reviewing our service. For our TELEDerm service, we use iPhones with compatible dermatoscopes attached to take high resolution images of the structure of skin lesions for diagnosis by skin specialists. The use of dermoscopy is in accordance with UK clinical best practice and is most effective in diagnosing skin cancers. We normally only call patients if there is a diagnosis of possible skin cancer and all other patients receive an email report. Given your comments, our senior nurse has now tried to call you to explain your report further and provide additional reassurance which I hope will be helpful to you. If you need further assistance please do not hesitate to contact us. Kind regards, Iain Mack, Founder & MD, The MOLE Clinic

Posted 10 years ago

“very thorough - lots of explanations about why certain moles were ok or ones to watch. very clear instructions - learn a lot !”

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Posted 10 years ago

“Quick, professional, and the staff are all very courteous and happy to deal with any queries. Would highly recommend the service to others.”

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Posted 10 years ago

“My nurse's name was Renee she was very competent, easy going, and knowledgeable - and made me feel at ease from the start - the reception team were also very welcoming & helpful...What could normally be quite a traumatic experience was made very easy by your Team and could not be faulted in any way... Many thanks”

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Posted 10 years ago

“just needed the one mole checked. Was reassured by my visit. The clinic was very easy to find and the staff were friendly . The consultation was professional, thorough and informative. i felt the cost was very reasonable. I would recommend it, and would visit again if i felt i needed to.”

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Posted 10 years ago

“I was incredibly Impressed with the thoroughness and detail of the examination.”

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Posted 10 years ago

“Prompt and efficient service and results came back next day”

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Posted 10 years ago

“Was able to book, get seen and get results in the space of 24hrs! Speedy service helps to put your mind at ease if you are worried about a mole.”

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Posted 10 years ago

“Very efficient and friendly service - and most reassuring!”

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Posted 10 years ago

The MOLE Clinic is rated 4.9 based on 2,640 reviews