The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 9 Argyll Street, London
Rating: 4.87

4.9 Rating 2,633 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,633 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 30,000 patients annually. Consultant-led, the clinic offers same-day appointments from 6 central London locations including Harley Street. Services start at just £50.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

020 7734 1177

Email:

reception@themoleclinic.co.uk

Location:

9 Argyll Street
London
W1F 7TG

The MOLE Clinic 5 star review on 11th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful, friendly and efficient service, thankyou”

Helpful Report

Posted 11 months ago

“Appointment made quickly. Helpful specialist nurse gave me clear advice, took detailed photographs and explained the process very carefully. I heard from the specialist doctor within the three days I was promised. I found the whole process helpful, efficient and I was fully informed. I can't fault the service in any way.”

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Posted 11 months ago

“Excellent service from booking to having a very thorough full body mole check. The nurse was extremely professional and I welcomed being educated on the different moles I had and what to look out. Would definitely recommend.”

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Posted 11 months ago

“I decided to visit the Mole Clinic as I am a very freckly person and I think it is extremely difficult to decide whether a mole has changed shape or if it should be looked at. I opted for the full body check and had the reports e-mailed to me within the 3 days as promised. The nurse also called me the day that the report was sent to me to explain the findings. I would certainly recommend this service.”

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Posted 1 year ago

“With clinics in multiple locations The Mole Clinic provide easy access. I had a check up in 2022 which identified what turned out to be a large Carcinoma. After surgery at the start of this year, I went for a check up and am delighted to be clear. It's such an easy thing to do, and it can be the difference between early intervention and treatment versus capturing it too late. I've recommended to all my friends.”

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Posted 1 year ago

“This is the first time I have used the MOLE clinic and I was very impressed with the responsiveness to my initial enquiry, whilst the actual examination was very thorough and informative. Overall, a very positive experience, whilst providing peace of mind.”

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Posted 1 year ago

“Excellent service, I was nervous before the examination but our nurse was brilliant and explained the different types of moles we have (my wife attended also). We'll definitely use the Mole Clinic again.”

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Posted 1 year ago

“The booking process is simple to arrange. Always receive a polite welcome from reception and is a comfortable environment to wait before your appointment. The nurses are great and extremely knowledgeable, and the screening process is straightforward and not uncomfortable. The reports are detailed with photos and delivered within three days. A nurse will phone afterward to explain the report and advise what action if any is required.”

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Posted 1 year ago

“The MOLE Clinic was very quick and easy to book and the appointment was on time and efficient. Christina was lovely, very thorough and talked me through my worries and concerns, reassuring me and also letting me know what to look out for going forward.”

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Posted 1 year ago

“I booked a skin check after my Gp referred me for some raised moles and a new lesion on my scalp, after googling worst case scenarios I decided for a piece of mind to book a check before my nhs appointment. Booking was simple I booked the night before and got an early appointment next day for the Harley street branch. Upon arrival I checked myself in and waited for my appointment. I was then seen by Chloe who was the most amazing, warm friendly practitioner ever who knew exactly how to calm my nerves and approach my high levels of anxiety. She checked my whole body explaining to me the different moles I had and even told me about new ones that will pop up and not to worry about. She was calm confident and very good at what she did. Although the moles and skin lesion I went in for turned out to be nothing she did find a small pimple sort of spot on my nose and told explained to me that there is a possibility that it might come up as BCC so we took a picture and sent it off and was told she would call me in 3 days. 3 days later she called me and she was correct in her diagnose it flagged up as BCC and advised me on next steps. Overall the mole Clinic and Chloe especially thank you for being so gentle, calming and patient with me. I will definitely be using the service again for yearly checks as something that I found not to be worrisome turned out to be serious. Thank you Chloe x”

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Posted 1 year ago

“Excellent service. I went for a full body mole mapping which also includes a visual check by a nurse. It was my first time doing this and I recommend it; I attended the Albert Sq. branch in Manchester. The nurse was very professional, explained everything and answered the questions I had.”

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Posted 1 year ago

“Really great professional service,”

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Posted 1 year ago

“The Full Body Skin Check was carried out with thoroughness and sensitivity from the nurse.”

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Posted 1 year ago

“Very happy with the service very professional and thorough, also report and photos. nurse and receptionist polite and efficient.”

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Posted 1 year ago

“Nurse Abby Crotty made me feel very comfortable during my full body skin check. It was very reassuring to have this screening, which I try and do every year.”

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Posted 1 year ago

“Fantastic appointment Abby was very clear and precise with her observations and gave me lots of info to help me moving forward”

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Posted 1 year ago

“I visited the Mole Clinic in Birmingham for a full body check. Nicole was fantastic…so kind, thoughtful, respectful, professional and knowledgable…impressive. I can’t thank her enough. Thoroughly recommend this service.”

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Posted 1 year ago

“Coming from Australia, having skin cancer checks is just part of life. However, in the UK there is not the same level of priority for these checks. This means it is not an area of expertise for most doctors in the NHS. The MOLE Clinic provided the most professional and supportive service I have had in the UK. Their expertise in the field is obvious and I feel comforted that I have been assessed by someone that knows what to look for. Thanks to everyone at the clinic!”

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Posted 1 year ago

“I have been going for yearly check up for 13 years. I have had something near my eye a few years ago and,the surgeon at the hospital to remove it said who found this so early. Last week I have had a mole that caused some concern and I have now contacted my GP and I am on the two week cancer NHS check to look into it further I can't praise the Mole Clinic enough In difficult times the very thorough check up and advice takes one worry away I will be continuing every year”

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Posted 1 year ago

“Fantastic service, Nurse Angela in Edinburgh, was excellent very kind, compassionate and gave a thorough examination. Everything was clearly explained. Highly recommend”

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Posted 1 year ago

The MOLE Clinic is rated 4.9 based on 2,633 reviews