The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 9 Argyll Street, London
Rating: 4.87

4.9 Rating 2,640 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,640 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 30,000 patients annually. Consultant-led, the clinic offers same-day appointments from 6 central London locations including Harley Street. Services start at just £50.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

020 7734 1177

Email:

reception@themoleclinic.co.uk

Location:

9 Argyll Street
London
W1F 7TG

The MOLE Clinic 5 star review on 11th February 2024

Anonymous

Anonymous // 01/01/2019

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“Good. Thorough service. Found the report a little unclear as to exactly what I had to do. So I had to phone to clarify the next steps.”

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Posted 10 years ago

“All the staff were very pleasant. The nurse was professional and put me at ease. I left feeling reassured.”

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Posted 10 years ago

“I was very pleased how welcome I was made to feel. The nurse that saw to me was lovely and put me at ease and explained every thing to me.”

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Posted 10 years ago

“The service was friendly, professional and very thorough.”

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Posted 10 years ago

“My nurse was fantastic. Appointment punctuality needs to be improved. I was half hour early for my appointment, yet I was waiting for ten minutes passed my appointment time. I would expect this with the NHS, but when I'm paying money for the appointment I expect to always be on time.”

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Posted 10 years ago

“Excellent service. Wonderful nurses. Everything explained in great detail. Very reassuring. I recommend this service very highly. Everyone should do it.”

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Posted 10 years ago

“The Mole Clinic provides a 1st class service to it's customers.”

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Posted 10 years ago

“I was fitted in at short notice. Upon arrival, reception was welcoming and calming. I was seen promptly by a very pleasant nurse. She examined the growth in question and proceeded with a TELEDerm . Throughout, she was professional, reassuring and explained everything fully. The results came back within 24 hours. I absolutely recommend the Mole Clinic and I will definitely be going back for regular check ups.”

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Posted 10 years ago

“Marvelous service. Everything I wanted and more. Investigated every inch of me and even found something that I hadn't noticed on my chin! Very reassuring and delightful nurses. Got a full report and pics to take to my GP and now I feel confident to ask to be referred to consultant dermatologist. Definitely going back to the Mole Clinic next year ....”

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Posted 10 years ago

“Friendly and professional service , providing peace of mind and/or identifying any potential issues/problems.Well worth the money and will continue to have yearly whole body checks.”

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Posted 10 years ago

“Friendly and efficient service at the clinic, rapid processing of diagnosis of the problematic mole and great delivery of abnormal results over the phone. All in all really impressed and will be coming back for my annual checks. Thank you!”

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Posted 10 years ago

“Very happy with the service, very quick and professional”

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Posted 10 years ago

“Very professional service and clear explanation of checks.”

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Posted 10 years ago

“Very friendly efficient group of staff who are very knowledgable and answer any questions and properly explain what they are looking at. Quick follow-up telephone call to discuss findings and prompt e-mailing of report. Very reliable in my experience.”

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Posted 10 years ago

“Very professional service from initial phone appointment all the way through. Staff are welcoming and put you at ease. I annually have a full body mole check and the staff members who have checked my skin have always been friendlily and made me feel relaxed. Highly recommended”

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Posted 10 years ago

“I have been a client of The Mole Clinic for a number of years and highly value their services, professionalism and expertise. When I was younger I loved to sunbath and additionally spent time under sunbeds. I realise now how extremely damaging this was to my skin, although through regular annual check-ups with The Mole Clinic I am offered peace of mind that I am monitored by experts in skin care and should anything abnormal develop it will be caught in the early stages. I would recommend that everyone, no matter how old or young, invests in a visit to the clinic.”

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Posted 10 years ago

“I was seen on time and the screening nurse was very friendly and did a very thorough check. I then received a phone call with feedback and my full report the next day.”

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Posted 10 years ago

“I have been attending the Mole Clinic for a number of years. I think the service is great value. The staff are helpful and informative and it is well worth a visit to put your mind at rest.”

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Posted 10 years ago

“I visited the Mole Clinic after my sister was diagnosed with secondary melanoma. Everyone there was really pleasant and the nurse I saw was very informative and thorough. It made me realize how little we know about what to look out for on our bodies, and I am so glad that I have been thoroughly checked. I have got to go back and have one mole checked again in a few months to see if it has changed at all, and to see if it needs to be removed as a precaution. I thought the whole process was really thorough and I will go back once a year for an annual check-up. It is a small price to pay compared to what my sister is going through, and would recommend it to everyone.”

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Posted 10 years ago

“Renee was excellent. Very informative and put me at ease.”

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Posted 10 years ago

The MOLE Clinic is rated 4.9 based on 2,640 reviews