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The MOLE Clinic Reviews

4.9 Rating 2,640 Reviews
100 %
of reviewers recommend The MOLE Clinic
4.9
Based on 2,640 reviews
Shipping & Delivery
Average Delivery Time
Next Day
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The MOLE Clinic Reviews

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 30,000 patients annually. Consultant-led, the clinic offers same-day appointments from 6 central London locations including Harley Street. Services start at just £50.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

020 7734 1177

Email:

reception@themoleclinic.co.uk

Location:

9 Argyll Street
London
W1F 7TG

Anonymous
Anonymous  // 01/01/2019
Very thorough and efficient service
Helpful Report
Posted 9 years ago
Excellent service as usual. The nurse was both really knowledgeable and really friendly. As someone who has had a malignant melanoma removed in the past, I want to feel confident that I have been very thoroughly examined. I always come away with that confidence. On this occasion there were a couple of things that needed close/ further examination and I have been sent to my skin specialist for one follow up item. I'll do that quickly and will feel much better for having done so. I'd strongly recommend this service to anyone and have done so on numerous occasions.
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Posted 9 years ago
Rebecca Maxwell is an asset to your business. Outstandingly professional. Knowledgeable and equipped with a great bedside manner she she should be held up as a guiding example to other medical professionals on how to do their job. However you need to sort out your appointment reception. Takes forever on the phone to make an appointment and who on earth requests a deposit these days for a medical appointment ??!???
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Posted 9 years ago
The consultation was very thorough and the report was received 24 hours later. Last year on my first visit to "The Mole Clinic", they correctly reported that I had melanoma on my shoulder. This early diagnosis meant I was able to have it removed at an early stage ( 1a). I can not thank this clinic enough for this correct diagnosis.
Helpful Report
Posted 9 years ago
Whilst General Practitioners and Consultants can spot unstable moles/lesions , when they are large and progressing , the full scale Mole Clinic examination can identify suspicious skin issues at an early stage , thereby providing a warning, enabling monitoring or removal , before any serious health risk might ensue.
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Posted 9 years ago
A very thorough examination, soles of feet to crown of head. This was the result of a concern about one mark. False alarm on that, but two others of concern. Money well-spent.
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Posted 9 years ago
Friendly and helpful nurse explained everything and made me feel at ease. Expensive procedure for what it is but I guess they have to cover rent at somewhere so central and make a profit.
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Posted 9 years ago
I have now visited the Mole Clinic twice. It is easy to find, being less than a stone's throw from Oxford Circus tube station. I have found all the staff courteous, efficient and helpful. Both the specialist nurses I have seen have been extremely thorough and conscientious. Despite the Christmas period intervening, the report from the dermatologist who assessed two atypical moles which were identified arrived very quickly. I thoroughly recommend the clinic.
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Posted 9 years ago
I had to go to the clinic in London, as the one in Edinburgh has been closed, which is extremely disappointing!
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Posted 9 years ago
V knowledgable staff.
Helpful Report
Posted 9 years ago
Friendly staff. Good mole checking service. Coffee and Washrooms need cleaning though... despite evidence of cleaning from the cleaning log.
Helpful Report
Posted 9 years ago
I had heard a great deal about The Mole Clinic and was not disappointed! A friendly welcome and a very thorough (literally) head to toe examination by Carli. Everything was explained in full to me, and a report, with photographs, sent through the same day. I am a great believer in prevention not cure and will return to The Mole Clinic in the future. Many thanks for your professionalism and putting my mind at rest! Ian Hamilton
Helpful Report
Posted 9 years ago
Efficient and thorough, this painless process was a great way to get reassurance and was conducted in a very professional and caring manner.
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Posted 9 years ago
Excellent attention, records from past visit readily available, the reassurance is well worth the money.
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Posted 9 years ago
Fantastic service, excellent staff, made me feel very welcome, let me and cousin leave our suit cases so we could do a bit of shopping :) I had a telederm on a mole, consultant report with me by the Monday lunch, amazing. I am now booked to see Nhs dermatologist tomorrow . I will continue using your amazing service, thank you and Merry Christmas to you all. Tracy Phillips. x
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Posted 9 years ago
I have attended the clinic twice now and have found the service friendly and efficient, in particularly my Screening Nurse Renae who I found to be very friendly, knowledgeable and professional, even when faced with me almost fainting. I found the online booking system easy to use, and text and email reminders very helpful. I recommend the clinic.
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Posted 9 years ago
I found mole clinic convenient, professional and very helpful. I would happily recommend to friends and family
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Posted 9 years ago
Always very efficient and polite. Clean and bright environment too. I have goiung for a numbers of years now and will continue to do so.
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Posted 9 years ago
I found the examination to be very thorough and second opinions sought on anything mildly suspect. Everything was explained well and the staff were very friendly. I would recommend the service for anyone even if only for peace of mind
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Posted 9 years ago
Very professional, friendly, attentive and knowledgeable staff. Well worth spending the money on for those at higher risk of skin cancer. On my previous visit the nurse spotted a mole less than 1mm wide that was abnormal and after a monitoring period (during which the warning signs intensified) it was swiftly removed. Thankfully it was not cancerous, but great credit must go to the staff for spotting it.
Helpful Report
Posted 9 years ago
The MOLE Clinic is rated 4.9 based on 2,640 reviews