The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 9 Argyll Street, London
Rating: 4.87

4.9 Rating 2,633 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,633 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 30,000 patients annually. Consultant-led, the clinic offers same-day appointments from 6 central London locations including Harley Street. Services start at just £50.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

020 7734 1177

Email:

reception@themoleclinic.co.uk

Location:

9 Argyll Street
London
W1F 7TG

The MOLE Clinic 5 star review on 11th February 2024

Anonymous

Anonymous // 01/01/2019

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“Very professional place, lovely personable nurse who checked my moles, very thorough and fast responses. Would recommend to anyone.”

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Posted 1 month ago

“An excellent thorough check with a wonderful nurse. The follow-up came through immediately A great service”

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Posted 1 month ago

“second time back to this clinic,always a friendly practioner and excellant service. Once again they have spotted some irregularities and I have been able to be reivewed by the NHS who have confirmed the need for removal.”

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Posted 1 month ago

“Met with a lovely smile by Sandra the nurse which immediately put me at ease. Sandra was very efficient and gave me good feedback and advice. Would definitely use the mole clinic again.”

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Posted 1 month ago

“I recently visited this clinic due to concerns about a mole that was changing, and I couldn't be more pleased with my experience. The staff were extremely nice and helpful from the moment I walked in. Even though I was feeling a bit anxious, they managed to calm me down. They accommodated all my requests and really took the time to explain everything in detail, which helped ease my worries. I appreciated how they didn’t make me wait long for answers—they provided clear explanations right away. Overall, I had a great experience and felt well taken care of. I will definitely be using their services again in the future. Highly recommended!”

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Posted 1 month ago

“I have been so disappointed with the level of service I received. I booked in for a full body mole check and 3 moles came back as concerning when looked at by a dermatologist so it was advised I booked in an appointment for a second opinion with the another consultant at the mole clinic with the potential for a mole removal. My appointment even said pre-consultation, mole removal and biopsy. When I got to the clinic, the consultant disagreed with 1 of the moles being removed but agreed the other 2 should be removed. He then told me to book in another appointment where he could do it in 3 weeks time!! I asked why he couldn’t do it now as I had the appointment booked and he said he needs longer time. He had all of my records so knew he might have to remove them so am unsure why he didn’t have enough time. The report I received said I needed an “urgent referral” but by the time I have these moles removed it’ll be 4 weeks since my first appointment. I’ve been extremely anxious as anyone would be about these moles. I even asked if I could see a consultant that had earlier availability but the receptionist told me it had to be the same person to remove them which I find ridiculous. Surely any trained consultant who deals with moles as their job can remove them? I am very unhappy with this service.”

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Posted 1 month ago

“Welcoming staff. No wait. The nurse who checked for moles was very friendly and made me feel at ease. 10/10”

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Posted 1 month ago

“Really excellent service and Nurse Abby was very professional and informative”

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Posted 1 month ago

“The Manchester Mole clinic provided me with a fast and efficient service when checking a mole that was giving me concern. The staff were reassuring in explaining all aspects of the procedure.”

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Posted 1 month ago

“Very reassuring to have a complete body check. All the team made me feel really comfortable and were happy to answer any questions I had.”

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Posted 1 month ago

“I visited the mole clinic in Manchester. The nurse who saw to me was polite and professional and gave me all the information that I needed. It was a great way to achieve peace of mind.”

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Posted 1 month ago

“The clinician was knowledgeable and had an engaging and reassuring approach. I was given advice around future prevention and how to spot early signs of any concerning moles or marks. This was followed up by some literature being supplied. The follow-up was really quick and personally provided. I was given comprehensive advice on options available to me. I would definitely recommend this clinic and more generally the importance of getting everything checked early so that you can go in and enjoy your life in a carefree way.”

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Posted 1 month ago

“The review of my skin was thorough and professional. I have no moles but a lot of freckles. One freckle was identified as "suspicious" due to coloring. A photo was taken and a Mole clinic consultant looked at it and opined it was most likely a sun freckle but could be a malignant cancer. This naturally worried me. I gave the report to my NHS GP clinic who referred me to a NHS dermatologist consultant. As apparently there really is no way of knowing if it was cancerous without a biopsy I was referred to a surgeon who removed it and sent it for a biopsy. The report found it to be a sun freckle. So was there really any need to be concerned in the first place or was it a case of better safe than sorry. I don't know.”

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Posted 1 month ago

“Booking system easy, staff knowledgable and friendly, result supplied quickly. Last year one suspect mole found to be Bowen and successfully treated. Another suspect mole found this year and in the process of investigation. Glad of this resource which works to catch problems before they get dangerous.”

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Posted 1 month ago

“The Mole clinic is excellent. They found 4 miles which need further action..I would never have found these myself! During my appointment I felt relaxed and was treated with dignity. Really pleased that I went!!”

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Posted 1 month ago

“Very simple and easy, the nurse was professional and made me feel at ease immeadiately. We spend an increasing amount of time in sunny climates and will ensure we do this annually as having fair skin both my husband and I need to be extra mindful of long term sun exposure.”

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Posted 1 month ago

“I had wanted to go for some time and was hesitating a bit as it wasn't easy to figure out where to go - there seems to be some many places out there competing for a similar service. Anyway, a friend recommended the mole clinic as this is where they have been a few times. I'm pleased with the level of service, the staff's knowledge and more importantly they took the time to discuss various things without in anyway seeming rushed.”

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Posted 1 month ago

“Great service. Able to book an appointment on the same day. Friendly and informative nurse. Good to receive a report and recommendations following appointment. Able to ask questions and made to feel comfortable and at ease during examination. Thank you.”

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Posted 1 month ago

“Well organised, easy to book and attend, prompt results.”

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Posted 1 month ago

“Very friendly and knowledgeable staff.”

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Posted 1 month ago

The MOLE Clinic is rated 4.9 based on 2,633 reviews