The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 9 Argyll Street, London
Rating: 4.87

4.9 Rating 2,638 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,638 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 30,000 patients annually. Consultant-led, the clinic offers same-day appointments from 6 central London locations including Harley Street. Services start at just £50.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

020 7734 1177

Email:

reception@themoleclinic.co.uk

Location:

9 Argyll Street
London
W1F 7TG

The MOLE Clinic 5 star review on 11th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well worth doing. Friendly and professional staff. Molecheck gives you some peace of mind.”

Helpful Report

Posted 8 years ago

“Easy booking service on their website. I was able to book an appointment in the evening for the following morning. Very professional and courteous reception staff. The nurses talked me through their findings in a clear concise manner. Results arrived the following day and the cost was very reasonable. Have recommended them to friends already.”

Helpful Report

Posted 8 years ago

“Very easy to make an appointment. Appointment was on time, and the nurse very professional”

Helpful Report

Posted 8 years ago

“extremely friendly and knowledge specialist who examined every mole in depth and explained the different colour and textures of each. Very reassuring service - would not hesitate to recommend the service!”

Helpful Report

Posted 8 years ago

“Very pleased with a thorough mole check and detailed explanations from a professional and sympathetic specialist - well worth it.”

Helpful Report

Posted 8 years ago

“I was referred to hospital for a two week appointment for melanoma as a precaution as I had melanoma 17 years ago. I was worried sick so rung up the Mole clinic and got an appointment the same day. The lady was lovely. Received the results the next morning and save a lot of unnecessary worrying. I am going back for a body check. Excellent service and staff.”

Helpful Report

Posted 8 years ago

“A professional and thorough service as usual.”

Helpful Report

Posted 8 years ago

“Nurse was kind, professional, thorough and knowledgable. Would recommend.”

Helpful Report

Posted 8 years ago

“excellent nurse who took great care with explanations and examination. left feeling totally satisfied”

Helpful Report

Posted 8 years ago

“Easy to book on line. The Clinic was very understanding when I was running late due to lengthy train delays. Very friendly and took the time to ensure I understood the mole check. Highly recommended.”

Helpful Report

Posted 8 years ago

“Quite frankly not worth the money. Didn't bother checking scalp which one would argue is a reasonably exposed part of the body.”

Helpful Report

Posted 8 years ago

Thank you for reviewing our service. Our screening nurses are unable to check the scalp routinely when it is obscured by hair, but please rest assured that skin cancers on hair-covered scalp are extremely rare. Our nurses do check all other visible parts of the body and are highly effective in detecting skin cancer whilst it is still early and easily treated. Kind regards, Iain Mack, Founder & MD.

Posted 8 years ago

“The Mole Clinic provides an excellent service to check the moles on your body. As I have got older the moles on my body have changed, and by having them checked I have piece of mind as to whether this is just old age, or whether I need to do something about them. They provide a screening in a friendly, professional and private environment where you feel secure you are being given the best advice on your health.”

Helpful Report

Posted 8 years ago

“I was very impressed with the service I received. The staff were very welcoming. I felt quite confident they had my best interest at heart”

Helpful Report

Posted 8 years ago

“The Nurse who did the examination was very informative and professional. I have recommended her service to my clients. I am very grateful. Thank You”

Helpful Report

Posted 8 years ago

“Efficient, speedy, flexible, reassuring. If only all health checks could be like the Mole Clinic.”

Helpful Report

Posted 8 years ago

“Excellent service, very quickly booked appointment and follow up. Reports very accurate and timely. A bit cheeky that I was asked to pay in full a follow up consultation before I even had it. I know it will be refunded once paperwork with my insurance company is sorted out, but I don't think it's reasonable to ask a client to pay for a treatment they're not going to have for another 4 days.”

Helpful Report

Posted 8 years ago

“A gown and a proper inspection table. would have been good rather than being just left in the room standing in ones underpants. A couple of growths under my hair went un inspected as I was not able to locate them straight away Provision of deodorant after battling through central London and the tube would also be helpful probably both for the client and the nurse! Fresh towel mats (rather than paper) to stand on would also be good. Reception very efficient with a wrongly addressed invoice.”

Helpful Report

Posted 8 years ago

“I found the whole process very easy, friendly, seamless and quick. The specialist who examined me was very informative, reassuring and made the process as comfortable as possible. I would happily recommend. From an admin point of view I would have welcomed some explanatory notes to accompany the report that is issued as a follow up to the appointment - simple explanations or links for the fields listed.”

Helpful Report

Posted 8 years ago

“Great and very friendly service. I can only recommend The Mole Clinic!”

Helpful Report

Posted 8 years ago

“I cannot recommend The Mole Clinic highly enough. I was concerned about a mole and for £45 I was able to get it checked by an experienced and very kind dermatologist the next day. I received a detailed report and their recommendations for treatment within 24 hours of the appointment. If you have any doubts about a mole that looks unusual, don't hesitate to act. The Mole Clinic do an amazing job and made me feel I was in the best hands.”

Helpful Report

Posted 8 years ago

The MOLE Clinic is rated 4.9 based on 2,638 reviews