The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 9 Argyll Street, London
Rating: 4.87

4.9 Rating 2,666 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,666 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 30,000 patients annually. Consultant-led, the clinic offers same-day appointments from 6 central London locations including Harley Street. Services start at just £50.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

020 7734 1177

Email:

reception@themoleclinic.co.uk

Location:

9 Argyll Street
London
W1F 7TG

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We arrived at the clinic but initially thought we were at the wrong building. Our text informed us to go to number 34, in fact the entrance is at number 32. The outside needs painting. The receptionist took our names and told us to wait for our nurse. This was the last contact I had with the reception area. Our nurse Nicole was excellent, attentive, professional and friendly. I had an excellent consultation and hope this praise is passed onto her. She made me feel relaxed and settled my nerves. I returned to the waiting room and waited for a further 45 minutes while my husband had his consultation. Other staff passed me but did not acknowledge me. At one point 4 members of staff were crowded around the receptionist desk with one member of staff chewing gum and loud laughter about their shopping habits. My overall feeling was of unease and if Nicole is not available for further consultations I doubt I'd return. My husband had a different experience to me and while I was with Nicole he was greeted by one member of staff so should I return again I hope their is more consistency and professionalism around the waiting area.”

Helpful Report

Posted 9 months ago

“I arrived for a skin check and was very satisfied with the care and attention I received at the clinic. I would recommend this clinic if you have any concerns about your moles to simply put your mind at rest. The NHS waiting list is always too long.”

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Posted 9 months ago

“Definitely worth checking for any sign of skin cancer. Very thorough”

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Posted 9 months ago

“Excellent service”

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Posted 9 months ago

“The appointment was very easy to arrange , the staff are welcoming and friendly and De , the nurse who carried out the checks was fantastic - she was thorough , relaxed and explained everything in a calm easy to understand way in what could have been an anxious time, highly recommend the clinic .”

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Posted 9 months ago

“Very friendly and professional - everything was clearly explained and was given very good information”

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Posted 9 months ago

“Wonderful attentive care!”

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Posted 9 months ago

“All very efficient and friendly, would certainly recommend as my mind now at rest”

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Posted 9 months ago

“Very professional, thorough and swift Service - well worth a visit for peace of mind.”

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Posted 9 months ago

“As a person with many moles I love the reassurance of having them checked. The mole Clinic is professional and thorough. I feel very reassured”

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Posted 10 months ago

“I used the full body mole mapping service. As part of this every mole was checked with a dermascope and 2 moles recommended for further review. The service was very thorough & professional.”

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Posted 10 months ago

“From the moment of booking, the response has been efficient, friendly, transparently clear on costs, kind and reassuring. I feel in very safe hands.”

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Posted 10 months ago

“Excellent service”

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Posted 10 months ago

“I found the examination to be very thorough. The nurse was very professional and helpful and explained everything to me.”

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Posted 10 months ago

“Efficient,friendly and effective.”

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Posted 10 months ago

“The nurse was extremely thorough. I was confident that she found everything that was there.”

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Posted 10 months ago

“Great service,put at ease and everything was easily explained.”

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Posted 10 months ago

“Quick, knowledgable and helpful service”

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Posted 10 months ago

“Good service”

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Posted 10 months ago

“I attended a screening consultation at The MOLE Clinic last week. The Screening Nurse, Lucy Rawlings, was extremely thorough and professional throughout. I was a little stressed beforehand, but Lucy could not have been more reassuring and kind. The whole screening process, which was quite lengthy, was made as pleasant as it could be for me. Lucy identified two areas which require further dermoscopic examination by a specialist and, having consulted one of the Doctors, she wasted no time in contacting me by phone and emailing my Dermoscopy Report to advise me. Despite my obvious concerns, my time spent at the clinic was a positive experience. It is welcoming and highly professional, and is playing a significant role in the prevention, early diagnosis and treatment of skin cancer and other complaints.”

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Posted 10 months ago

The MOLE Clinic is rated 4.9 based on 2,666 reviews