The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 9 Argyll Street, London
Rating: 4.87

4.9 Rating 2,638 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,638 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 30,000 patients annually. Consultant-led, the clinic offers same-day appointments from 6 central London locations including Harley Street. Services start at just £50.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

020 7734 1177

Email:

reception@themoleclinic.co.uk

Location:

9 Argyll Street
London
W1F 7TG

The MOLE Clinic 5 star review on 11th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very thorough and friendly service.”

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Posted 8 years ago

“The screening was easy to book, prices were reasonable and transparent. Reception was friendly and the nurse who did the screening was professional, friendly and explained all the clinical terms in a way that was easy to understand.”

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Posted 8 years ago

“Very efficient with empathetic and competent staff who inspire confidence”

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Posted 8 years ago

“I was seen on time and by a nurse who knew her stuff, was not alarmist and inspired confidence. She took a photograph of a small lesion on my back and emailed it to the lab then and there. I had a reply, and preliminary diagnosis, within three hours.”

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Posted 8 years ago

“They reassured me that I had no other moles I need to worry about”

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Posted 8 years ago

“Eficent and professional”

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Posted 8 years ago

“Excellent service.Very thorough and would recommend for anyone with lots of moles.”

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Posted 8 years ago

“Expert approach & fast turnaround of results meant that I spent minimum time in a state of trepidation about the prognosis for my moles.”

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Posted 8 years ago

“They checked each mole and took time to explain the different type of moles and what to look out for. I left re-assured that the moles I had been concerned with were not problematic.”

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Posted 8 years ago

“Professional, efficient and timely service.”

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Posted 8 years ago

“The lady who I saw (Martina I think?) was fantastic. So knowledgeable and thorough, made me feel really comfortable. Thank you so much”

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Posted 8 years ago

“Efficient,”

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Posted 8 years ago

“Very caring people. Although an emergency posponed my appointment by nearly an hour I was well taken cared of. When the Dr saw me, he explained every step and answered all my questions”

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Posted 8 years ago

“Great service. Professional and friendly and discreet. Would recommend.”

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Posted 8 years ago

“The system I have followed involves computerised scheduling, preliminary head-to-toe check for suspect moles, microscopic and macro photographs of these, a check of the photographs by a dermatologist, a report of the findings, and subsequent appointments to remove suspected cancers. I appreciated very much the report, which involved risk tables and photographs. I was able to discuss these with the nurse who did the initial check, and then schedule a further appointment. The system is formatted in a way which allows a rapid assessment, in my case three days from the exam to a nurse to the scheduling of an appointment by a dermatologist. This is where I am now: an appointment with the dermatologist. The speed of all this impresses me. The people I speak with use language that I can understand, i.e. not a lot of jargon.”

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Posted 8 years ago

“Reassuringly thorough and specialist assessment. If you're hesitating just book it's not worth leaving it and this clinic is a specialist.”

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Posted 8 years ago

“Very happy”

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Posted 8 years ago

“Very friendly at all stages of the process. Person checking my moles made me feel very comfortable and seemed to know what she was doing.”

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Posted 8 years ago

“I cannot exaggerate how good my experience at The Mole Clinic has been. I had jut been given the 'all-clear' on a patch of malignant melanoma from my NHS doctor. I was very grateful for my care under the NHS, but I could see the doctor did not really have time to explain any of the 'after-care' or prevention measures I could take. They recommended a full-body mole check but told me that it would 7 months for the NHS to provide one. I called the Mole Clinic and had appointments at the Oxford Circus offices for a Mole-Check and Mole-Mapping within the next three days. Together, the two visits cost 195 pounds - a very small sum for the knowledge and peace of mind I gained. I will go back every year for a check-up, and I will bring my children here as soon as they are 18. I cannot recommend The Mole Clinic highly enough, to be honest. Thank you so very very much.”

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Posted 8 years ago

“Very reassuring to know that all my moles and freckles have been reviewed by someone with specialist knowledge. This was my second visit to the Mole Clinic and it has been good on both occasions. The nurses I've seen have been sensitive to potential embarrassment, very informative and thorough.”

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Posted 8 years ago

The MOLE Clinic is rated 4.9 based on 2,638 reviews