The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 9 Argyll Street, London
Rating: 4.87

4.9 Rating 2,638 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,638 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 30,000 patients annually. Consultant-led, the clinic offers same-day appointments from 6 central London locations including Harley Street. Services start at just £50.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

020 7734 1177

Email:

reception@themoleclinic.co.uk

Location:

9 Argyll Street
London
W1F 7TG

The MOLE Clinic 5 star review on 11th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nurse made me feel comfortable in a self conscious situation.”

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Posted 8 years ago

“A professional, understanding clinic who took my concerns very seriously. A prompt report recurred via email.”

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Posted 8 years ago

“Great service at The Mole Clinic. Very friendly nurse who seemed to be very thorough. I got my results through within a day which I was very impressed with. Will be returning for the full Mole Mapping scan.”

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Posted 8 years ago

“Did not have to wait and Claire was informative and reassuring. Will definitely go back for any future check-ups.”

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Posted 8 years ago

“I was really impressed with the service at the mole clinic, was seen on time by a lovely and very knowledgeable nurse scully who did a thorough screening of my moles and was very reassuring. I had the mole check and thought it was good value for money as the G.Ps don't have the time to check every mole thoroughly. I wouldn't hesitate to recommend them.”

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Posted 8 years ago

“Good service. Good nurses. Speedy. Informative. Reassuring. Just quite pricey but what price health?”

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Posted 8 years ago

“Very professional and efficient service. Put my mind at ease and well worth taking the time to have the appointment”

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Posted 8 years ago

“Waiting time was poor my appointment was nearly 30 minutes late but besides this the experience was quite good”

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Posted 8 years ago

“Efficient and professional.”

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Posted 8 years ago

“I was impressed by the very pleasant highly trained staff, the efficiency of the booking process and the excellent post examination follow up. I would have no hesitation in recommending the Mole Clinic to my friends and family.”

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Posted 8 years ago

“I was seen on-time. The nurse was very helpful in explaining the nature of moles and similar skin conditions, always offering the chance to ask questions. The mole check itself was very thorough and various different things on my skin were pointed out and explained. Two problematic moles were pointed out and the necessary action explained in a straightforward and undramatic way, with no steering towards the Mole Clinic's services instead of the NHS. One thing that I knew about was the extra charge for Telederm photos to be taken (£35 per picture, a discount of 30% when you have them done during a mole check ), but I failed to appreciate when the nurse said that she would need to take pictures of the problem moles that this was what was required. I was a bit unprepared for the extra charge at reception (£60 for the two images). However, getting the pictures done resulted in a very thorough report that I was able to give to my GP and get an immediate referral to a specialist, and I would have paid for them anyway so not the end of the world. Overall a very good service.”

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Posted 8 years ago

“Great experience from the team at the Mole Clinic from start to finish. From the moment I arrived I was made to feel at ease due to their friendly and knowledgeable personas. I left feeling confident that I had received a thorough examination and more aware of what to look out for in the future. Have already recommended to friends and family!”

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Posted 8 years ago

“I am impressed by the service and efficiency at The Mole Clinic. Your practitioner - Rebecca Maxwell, in this case - was friendly and considerate in her dealings with me, and clear in her instructions and explanations. The lady at reception (Iwona?) was also very helpful. Thank you”

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Posted 8 years ago

“I received very good service at The Mole Clinic at my recent check up. It is a very well organised clinic and you are taken care of very well.”

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Posted 8 years ago

“I attended the clinic to have my moles checked. I saw the specialist Nurse, she gave me her expert appointment and was very helpful in how I should manage them. I was very happy with the diagnoses”

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Posted 8 years ago

“The staff are wonderful and the follow-up/communication is 5 star! Thank you.”

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Posted 8 years ago

“Efficient, professional and knowledgeable. Friendly and positive manner. I will definitely return for regular screenings.”

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Posted 8 years ago

“First visit. Well handled appointment. Courteous and informative Nurse, with speedy follow-up information.”

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Posted 8 years ago

“It's quick, easy and as informative as you would want it to be and well worth the money.”

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Posted 8 years ago

“i found the Mole Clinic efficient and the staff polite. The person that examined me was very good and I received the report by e-mail within a couple of days. I would have no hesitation to going back if necessary in the future.”

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Posted 8 years ago

The MOLE Clinic is rated 4.9 based on 2,638 reviews