The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 9 Argyll Street, London
Rating: 4.87

4.9 Rating 2,665 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,665 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 30,000 patients annually. Consultant-led, the clinic offers same-day appointments from 6 central London locations including Harley Street. Services start at just £50.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

020 7734 1177

Email:

reception@themoleclinic.co.uk

Location:

9 Argyll Street
London
W1F 7TG

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Charlotte was excellent. Appointment was on time and quick! Coffee machine in reception would have been nice. Maybe the receptionist could have been warmer on arrival.”

Helpful Report

Posted 4 months ago

“Quick, professional and reassuring. Second visit for me and I would recommend.”

Helpful Report

Posted 4 months ago

“It was really easy to make an appointment at a time convenient for me. It was easy to travel to (London Waterloo -> Bakerloo line and right outside the station). Everyone was really friendly and put you at ease. They used the right equipment and informed you every step of the way. Then gave you information to take away and ensured you knew what you next steps were. Really good service, if in doubt thia is the clinic to use!”

Helpful Report

Posted 4 months ago

“My family is prone to skin cancers so I try and have a yearly check. I am really happy with the servicce offered by the Mole Clinic. The Nurses are excellent and the full body check highly recommended. Latest equipment and techniques and every thing explained along with self check advice and reocmmendations.”

Helpful Report

Posted 4 months ago

“Very easy to book an appointment at short notice in London. The nurse was professional, reassuring, and provided clear information. The report I received came quicker than they said (just under 2 days, rather than 3) and was very clearly written. It was a fantastic way to put my mind at ease.”

Helpful Report

Posted 4 months ago

“Really good. I was worried about a mole, got an appointment two days later and was told it was harmless and this was then confirmed by email a few days later.”

Helpful Report

Posted 4 months ago

“The examination by screening nurse Chloe was very thorough and she explained everything clearly. The follow-up was quick and reassuring. Recommend for anyone concerned about moles or who has spent time in the sun.”

Helpful Report

Posted 4 months ago

“efficient non personal quick!”

Helpful Report

Posted 4 months ago

“I had an excellent experience at the Mole Clinic in Moorgate. Dashiell was very professional and put me at my ease. I underwent a full body check and received my results the next day. Highly recommended to anyone with concerns over a mole.”

Helpful Report

Posted 4 months ago

“This is a brilliant service had a full body check with Erin Love. She was great very knowledgable and reassuring. Found something I needed to get further checked which I hadn't noticed and this is why this check is so valuable. They were also happy for me to have further follow up with my GP to minimise costs and provide a very comprehensive report to share with the GP. Cannot recommend enough.”

Helpful Report

Posted 4 months ago

“The nurse I saw at the clinic was lovely and made me feel very comfortable despite intimate nature of checks. It puts my mind at rest as I have lots of moles and badly sunburnt as a child . I would definitely recommend”

Helpful Report

Posted 5 months ago

“Fantastic service, lovely staff. I have already recommended them to others.”

Helpful Report

Posted 5 months ago

“My visit to the Mole Clinic was extremely helpful and reassuring. I had been worrying about my skin for a while, so it was a relief to discover that most of what I thought were moles are in fact freckles and that I have nothing to worry about. The staff at the clinic were delightful: friendly, helpful and clearly very expert at what they do. The whole process was painless and efficient. It was well worth the money to have peace of mind. So if you are worried and you can manage it, go, I recommend it.”

Helpful Report

Posted 5 months ago

“The service at the clinic was excellent. They answered my questions online immediately. When I arrived I was seen straight away. The specialist nurse who saw me was extremely thorough and put me at ease. My report came through the next day. I can’t fault the service I received.”

Helpful Report

Posted 5 months ago

“Really efficient, friendly and Informative nurse who was happy to field questions and give advice and guidance on skin management. Will book again for next year!”

Helpful Report

Posted 5 months ago

“Overall a good option for those (like me) that have been in the sun quite a lot. I did feel that the full skin check with mole mapping was expensive for the time it actually took in the appointment (25 mins) and I mistakenly thought the mole mapping was a more in depth look at the skin rather than a set of pics for reference only usable with repeat visits? The Nurse Sandra was very nice and explained what she was doing but it was disappointing that she couldn’t give a proper opinion on identified areas of concern rather than offering to pass the pics on to a qualified person at a cost of £35 per picture? I declined this offer and went through my GP and saw a hospital dermatologist on the NHS who was also surprised that someone examining my skin ‘privately’ wasn’t a qualified dermatologist to know exactly what she was looking at? Overall I think this should be looked at and I’m left a little underwhelmed by my visit. However for those with concerns about their skin TMC is a very good option for a quick appointment for a general assessment of anything that might need further investigation either through TMC or taking the report to your own GP.”

Helpful Report

Posted 5 months ago

“I had a non-urgent GP referral for a suspicious mole which I felt anxious about. I decided to book an appointment (the next day!) at the Mole Clinic to put my mind at ease with a full body mole check. Not only did it confirm the mole I was worried about was not an issue, but they did find 3 actual suspicious ones which I have now been able to use the information from to tailor my future NHS care around (which I received in 3 working day!) Big special thank you to Sarah at the Manchester clinic for being really welcoming and being patient with my questions. Absolutely stellar service end to end. You get what you pay for!”

Helpful Report

Posted 5 months ago

“I attended for a full body mole check. Nurse Sarah was brilliant and knowledgeable and really put me at ease. When there was a concern about a mole it was explained to me over the phone and also by emailed report allowing me to understand and consider my options. When I later had the mole removed the experience was professional and efficient and I was treated with kindness when I was nervous. I have peace of mind after my experience with the Mole Clinic and would not hesitate to recommend them. The setting is immaculately clean and reception staff very helpful.”

Helpful Report

Posted 5 months ago

“Had a thorough check by a lovely lady called Chloe. Very knowledgeable and also put me at ease whilst examining me.”

Helpful Report

Posted 5 months ago

“Great customer service before and at appointment. Really pleasant staff who were helpful with the change of appointment date I needed. The nurse who did my skin check explained everything and gave as much info as I needed about the different types of moles on my skin. I have a family history of melanoma and feel confident that I had a thorough skin check. I will go to the MOLE Clinic again in future.”

Helpful Report

Posted 5 months ago

The MOLE Clinic is rated 4.9 based on 2,665 reviews