The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 10 Argyll Street, London, City of Westminster
Rating: 4.87

4.9 Rating 2,710 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,710 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 35,000 patients annually. Consultant-led, the clinic offers same-day appointments from 8 locations nationwide including 3 in London. Services start at just £60.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

0800 023 4212

Email:

reception@themoleclinic.co.uk

Location:

10 Argyll Street,
London
City of Westminster
W1F 7TG

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Met with a lovely smile by Sandra the nurse which immediately put me at ease. Sandra was very efficient and gave me good feedback and advice. Would definitely use the mole clinic again.”

Helpful Report

Posted 5 months ago

“I recently visited this clinic due to concerns about a mole that was changing, and I couldn't be more pleased with my experience. The staff were extremely nice and helpful from the moment I walked in. Even though I was feeling a bit anxious, they managed to calm me down. They accommodated all my requests and really took the time to explain everything in detail, which helped ease my worries. I appreciated how they didn’t make me wait long for answers—they provided clear explanations right away. Overall, I had a great experience and felt well taken care of. I will definitely be using their services again in the future. Highly recommended!”

Helpful Report

Posted 5 months ago

“I have been so disappointed with the level of service I received. I booked in for a full body mole check and 3 moles came back as concerning when looked at by a dermatologist so it was advised I booked in an appointment for a second opinion with the another consultant at the mole clinic with the potential for a mole removal. My appointment even said pre-consultation, mole removal and biopsy. When I got to the clinic, the consultant disagreed with 1 of the moles being removed but agreed the other 2 should be removed. He then told me to book in another appointment where he could do it in 3 weeks time!! I asked why he couldn’t do it now as I had the appointment booked and he said he needs longer time. He had all of my records so knew he might have to remove them so am unsure why he didn’t have enough time. The report I received said I needed an “urgent referral” but by the time I have these moles removed it’ll be 4 weeks since my first appointment. I’ve been extremely anxious as anyone would be about these moles. I even asked if I could see a consultant that had earlier availability but the receptionist told me it had to be the same person to remove them which I find ridiculous. Surely any trained consultant who deals with moles as their job can remove them? I am very unhappy with this service.”

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Posted 5 months ago

“Welcoming staff. No wait. The nurse who checked for moles was very friendly and made me feel at ease. 10/10”

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Posted 5 months ago

“Really excellent service and Nurse Abby was very professional and informative”

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Posted 5 months ago

“The Manchester Mole clinic provided me with a fast and efficient service when checking a mole that was giving me concern. The staff were reassuring in explaining all aspects of the procedure.”

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Posted 5 months ago

“Very reassuring to have a complete body check. All the team made me feel really comfortable and were happy to answer any questions I had.”

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Posted 5 months ago

“I visited the mole clinic in Manchester. The nurse who saw to me was polite and professional and gave me all the information that I needed. It was a great way to achieve peace of mind.”

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Posted 5 months ago

“The clinician was knowledgeable and had an engaging and reassuring approach. I was given advice around future prevention and how to spot early signs of any concerning moles or marks. This was followed up by some literature being supplied. The follow-up was really quick and personally provided. I was given comprehensive advice on options available to me. I would definitely recommend this clinic and more generally the importance of getting everything checked early so that you can go in and enjoy your life in a carefree way.”

Helpful Report

Posted 5 months ago

“The review of my skin was thorough and professional. I have no moles but a lot of freckles. One freckle was identified as "suspicious" due to coloring. A photo was taken and a Mole clinic consultant looked at it and opined it was most likely a sun freckle but could be a malignant cancer. This naturally worried me. I gave the report to my NHS GP clinic who referred me to a NHS dermatologist consultant. As apparently there really is no way of knowing if it was cancerous without a biopsy I was referred to a surgeon who removed it and sent it for a biopsy. The report found it to be a sun freckle. So was there really any need to be concerned in the first place or was it a case of better safe than sorry. I don't know.”

Helpful Report

Posted 5 months ago

“Booking system easy, staff knowledgable and friendly, result supplied quickly. Last year one suspect mole found to be Bowen and successfully treated. Another suspect mole found this year and in the process of investigation. Glad of this resource which works to catch problems before they get dangerous.”

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Posted 5 months ago

“The Mole clinic is excellent. They found 4 miles which need further action..I would never have found these myself! During my appointment I felt relaxed and was treated with dignity. Really pleased that I went!!”

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Posted 5 months ago

“Very simple and easy, the nurse was professional and made me feel at ease immeadiately. We spend an increasing amount of time in sunny climates and will ensure we do this annually as having fair skin both my husband and I need to be extra mindful of long term sun exposure.”

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Posted 5 months ago

“I had wanted to go for some time and was hesitating a bit as it wasn't easy to figure out where to go - there seems to be some many places out there competing for a similar service. Anyway, a friend recommended the mole clinic as this is where they have been a few times. I'm pleased with the level of service, the staff's knowledge and more importantly they took the time to discuss various things without in anyway seeming rushed.”

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Posted 5 months ago

“Great service. Able to book an appointment on the same day. Friendly and informative nurse. Good to receive a report and recommendations following appointment. Able to ask questions and made to feel comfortable and at ease during examination. Thank you.”

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Posted 6 months ago

“Well organised, easy to book and attend, prompt results.”

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Posted 6 months ago

“Very friendly and knowledgeable staff.”

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Posted 6 months ago

“The nurse was friendly and thorough but it felt expensive for what it was (full body skin check - £195). I was in and out within 10/15 minutes and had to pay extra for them to examine one mole further, which I wasn't told about until the very end. They were very good at booking me in last minute.”

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Posted 6 months ago

“I had excellent service and care when I visited last week. Sandra my nurse was particularly caring and diligent. Super service all round.”

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Posted 6 months ago

“The MOLE clinic gave me the professional information I required. Before my appointment there was a degree of uncertainty due to lack of nowledge. The MOLE clinic gave the knowledge and removed the uncertainty The nurse who condcured the review was professional ,freindly and caring. I commend her to you”

Helpful Report

Posted 6 months ago

The MOLE Clinic is rated 4.9 based on 2,710 reviews