The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 9 Argyll Street, London
Rating: 4.87

4.9 Rating 2,638 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,638 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 30,000 patients annually. Consultant-led, the clinic offers same-day appointments from 6 central London locations including Harley Street. Services start at just £50.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

020 7734 1177

Email:

reception@themoleclinic.co.uk

Location:

9 Argyll Street
London
W1F 7TG

The MOLE Clinic 5 star review on 11th February 2024

Anonymous

Anonymous // 01/01/2019

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“They were friendly and professional.”

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Posted 7 years ago

“Nurse was fantastic, felt comfortable. Quick, easy and convenient.”

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Posted 7 years ago

“The appointment was quick and easy, while being very thorough. The doctor explained everything really well. Overall, had a great experience.”

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Posted 7 years ago

“It was straightforward to get an appointment and be seen. The examination was thorough with the findings being discussed in detail. The associated report was produced the same day. I showed the report to my Dermatologist, who reviewed each finding and prescribed treatment for several of the lesions.”

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Posted 7 years ago

“Friendly, fast, and efficient reception and admin. The nurse who examined me - Claire - was charming, professional and friendly.”

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Posted 7 years ago

“Very friendly and informative nurse”

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Posted 7 years ago

“Very efficient and professional staff”

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Posted 7 years ago

“Thorough and helpful examination by nurse - I feel much better informed about skin cancer, and other skin conditions.”

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Posted 7 years ago

“Prompt, efficient mole check by delightful nurse.”

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Posted 7 years ago

“Easy to get an appointment.”

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Posted 7 years ago

“Very thorough assessment.”

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Posted 7 years ago

“Excellent service. I was able to make an appointment quickly for a mole check and mole map (my first ever for both). The nurse was friendly and professional. The check seemed very thorough. I was worried beforehand because I have fair skin and lots of (100+) moles. But the nurse was reassuring and made me feel at ease. I had two moles referred for further analysis which was done quickly and efficiently. Very glad I had this check for peace of mind and now feel set up for regular checks in the future.”

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Posted 7 years ago

“Comprehensive assessment made me feel comfortable and reassured.”

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Posted 7 years ago

“Minimum of fuss, very quick, explained the whole process.”

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Posted 7 years ago

“friendly, professional staff who made me feel confident about any concerns I had prior to my initial concerns.”

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Posted 7 years ago

“Efficient service, friendly nurse, reassuring and informative.”

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Posted 7 years ago

“After a mole check I was told that a dark mole above my breasts was much darker than last check. I went to a specialist. She said that if the mole was getting darker, I needed to get it removed. It was sent away for a cancer check. After much anguish and pain of removal and healing, the cancer check came back negative. I do not believe the mole was actually darker. I think you should check your photos for an even tone. I won't be coming again. Do not respond to me or invite me for another check. Regards, Beverly Schjelderup”

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Posted 7 years ago

Thank you for reviewing our service. We recommend that a new or changing mole be referred to a dermatologist, particularly where we have photographic evidence of suspect change, in compliance with UK clinical guidelines. This compliance assists in the detection of many skin cancers - some life threatening. The decision to remove and test a mole rests with a patient and their dermatologist, and most moles removed test 'negative' as they are removed on a precautionary basis. If all moles removed tested 'positive' for cancer, cancers would invariably be missed. I am glad that your mole was not cancerous and hope that my reply helps clarify our clinical approach. Kind regards, Iain Mack, Founder & MD, The MOLE Clinic.

Posted 7 years ago

“Attended The Mole Clinic as was concerned about a mole on my back. Was reassured that it was a Seborrhoeic Keratosis and was sent an email the next morning confirming this. Was seen on time and was worth £45 for peace of mind.”

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Posted 7 years ago

“Very thorough”

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Posted 7 years ago

“My telephone experience (with Tom) was efficient but quite impersonal. He seemed more concerned with taking payment than assisting in the process of confirming private health insurance coverage.”

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Posted 7 years ago

The MOLE Clinic is rated 4.9 based on 2,638 reviews