The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 10 Argyll Street, London, City of Westminster
Rating: 4.87

4.9 Rating 2,722 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,722 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 35,000 patients annually. Consultant-led, the clinic offers same-day appointments from 8 locations nationwide including 4 in London. Services start at just £60.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

0800 023 4212

Email:

reception@themoleclinic.co.uk

Location:

10 Argyll Street,
London
City of Westminster
W1F 7TG

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My wife and I chose to go to the Mole clinic following my wife's experience of consulting a Consultant dermatologist privately. The difference in quality was astonishing. With the consultant, she paid £250 and he literally glanced at her and said she was fine. At the Mole clinic the nurse spent about an hour on each of us and was extremely thorough. I was surprised to find i had 5 areas of concern my wife 2. I was surprised as I do not have any family history of skin cancer and although i have been sunburned a few times in my life I am not a sun worshipper or sunbed addict. I'm scottish for goodness sake! We are yet to follow up on the report but I think the Mole clinic is a thorough place with good procedures that I'd recommend for peace of mind.”

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Posted 1 year ago

“Examination process carried out respectfully and professionally by friendly staff.”

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Posted 1 year ago

“Amazing service - Chloe was professional and friendly, put me at ease straight away, and answered my questions clearly and considerately. Follow up was also great - very quick, and exactly as communicated at my appointment. Loved the 'partner' package. Would strongly recommend to anyone who is looking for a preventive check / reassurance on their moles”

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Posted 1 year ago

“A reassuring, impressive experience. I’d been putting off getting my moles checked out but had got worried about one on my knee. The nurse was so friendly and capable and explained each one so clearly I felt totally reassured - and I now have a baseline for comparison next time. I’ll definitely be back!”

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Posted 1 year ago

“A fast and efficient service and very reassuring. Their report was in my in-box by the same evening.”

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Posted 1 year ago

“Really good service nurse explained everything I would recommend to my friends”

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Posted 1 year ago

“Professional service and thorough assessments by Mole Clinic's specialist nurses and follow up assessments by dermatologist.”

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Posted 1 year ago

“Amazing service so fast with results and what need to do after dawn was so friendly and cating thankyou”

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Posted 1 year ago

“The staf was very helpful and professional”

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Posted 1 year ago

“The nurse was very professional and explained procedures clearly. I was very happy with the service provided.”

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Posted 1 year ago

“My partner noticed that a mole on my upper back had been getting larger in circumference and that its shape was also changing. I went to my GP who “red flagged” this through NHS. Unable to get appointment with NHS and wanted to get checked out ASAP. Made appointment at Mole clinic and was seen within 48 hours. Had results back 24 hours later- thankfully nothing sinister. It cost me £50 for peace of mind.”

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Posted 1 year ago

“A very welcoming, warm experience - my nurse, Sandra, was wonderful and put me completely at ease.”

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Posted 1 year ago

“I attended the mole clinic for a single mole report as I was worried about a new raised mark on my ankle. Nurse Nicole was so professional and knowledgable and made me feel immediately at ease and in safe hands. She showed me the close up image and discussed with me what we were looking at- it was nice to feel part of the conversation. Considering returning for whole body mole mapping as my experience gave me so much peace of mind!”

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Posted 1 year ago

“Very reassuring service”

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Posted 1 year ago

“I am writing this review some five months since visiting The Mole Clinic to reflect and consider my thoughts on how to write this important message. The short version is that I was ultimately diagnosed with a Melanoma, it was caught early and it has been successfully treated. At the beginning of this journey I was blissfully unaware of skin cancer, what to look out for and the risks if left untreated (especially a Melanoma). I simply got lucky by visiting The Mole Clinic when I did but from there the service was professional, quickly flagged the worrying moles which fast tracked me into action around their removal and treatment. I do not wish this experience on anyone but looking back the message is simple (a) get yourself checked and (b) The Mole Clinic is a good place to start. Whilst I know times are tight and the cost for the screen and specific mole investigations is not ideal if you are sitting in my position it is some of the best money ever spent. It is also worth noting my wife was screened at the same time and given the all clear so whilst they may be on the conservative side in flagging suspicious moles the nurses feel well training and well balanced. Get yourself screened and educated not tomorrow but today.”

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Posted 1 year ago

“Quick. Efficient. Professional. My doctor was happy to refer me for further investigation without seeing her. Highly recommended”

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Posted 1 year ago

“I am thankful I read about this place in the newspaper and could get an appointment. The customer service is very good.”

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Posted 1 year ago

“I had been referred by my GP to a so-called fast track NHS screening for a concerning lesion. Their response was very slow so I chose to book an appt at the Mole Clinic. It was incredibly reasonable to have it screened - just £50. I had a next day appt, the nurse I saw was very pleasant, reassuring and knowledgeable.The report arrived in 2 working days with reassuring findings, since confirmed by the NHS consultant I finally saw (after I’d had to make a complaint…). An excellent service that I would highly recommend.”

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Posted 1 year ago

“First Class service Sarah my screening nurse was very professional and knowledgeable, and put me very much at ease Would highly recommend the mole clinic”

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Posted 1 year ago

“My enquiry was dealt with efficiently and an appointment for full-body skin check was provided quickly. The check was carried out on time and I was quickly notified of the outcome and a report was provided in 24 hours. Altogether a very professional organisation.”

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Posted 1 year ago

The MOLE Clinic is rated 4.9 based on 2,722 reviews