The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 9 Argyll Street, London
Rating: 4.87

4.9 Rating 2,640 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,640 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 30,000 patients annually. Consultant-led, the clinic offers same-day appointments from 6 central London locations including Harley Street. Services start at just £50.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

020 7734 1177

Email:

reception@themoleclinic.co.uk

Location:

9 Argyll Street
London
W1F 7TG

The MOLE Clinic 5 star review on 11th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and efficient - my report came through the following day indicating that one of my moles needed further attention. My doctor immediately referred me to a dermatologist for further investigation.”

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Posted 10 years ago

“This is a fabulous service I was concerned about a few moles and mysterious pimples but didn't go to the GP because I was afraid it would just be brushed aside. The mole clinic is convenient (even though I live in Preston) efficient and very thorough. It gave me great peace of mind to know that I had been checked by people with specialist knowledge. Even though all the pimples and moles I was concerned about were fine they did have concerns about a mole which I hadn't even noticed and this has been monitored by a dermatologist and given the all clear. I will return for a yearly check up and have been encouraging all my friends to attend.”

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Posted 10 years ago

“I've had an annual mole check at the Mole Clinic for over five years now and they offer a fantastic service. They are always on time, very friendly, and the full mole check offers real assurance for me as well as valuable advice. I was recently worried about a particular mole and they could give a one-mole check appointment within 24 hrs. Their pricing is good value. I fully recommend them.”

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Posted 10 years ago

“Very Friendly and efficient. Results were back within hours.”

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Posted 10 years ago

“Very professional staff! put my mind at ease and gave lots of advice about what to look out for in terms of suspect moles! Would recommend to anyone worried about skin cancer.”

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Posted 10 years ago

“Great, very friendly and professional service.”

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Posted 10 years ago

“Excellent and clear treatment; the nurse had great expertise and the report was swiftly sent, and well presented.”

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Posted 10 years ago

“Very efficient and helpful service and I was able to make an appointment easily online. Not cheap, but worth it for a thorough consultation. Would recommend.”

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Posted 10 years ago

“Very Professional service to put my mind at rest.. See you next year!!”

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Posted 10 years ago

“Your nurse technician was superb, perfect tone, solid knowledgable, engaged, concerned, reassuring. Great”

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Posted 10 years ago

“My partner and I went for a full 45 minute mole check a couple of weeks ago, and our experience was very good: the staff were friendly, very thorough and reassuring. A couple of moles that I'd been a touch nervous about were given the all clear (one wasn't even a mole, but a harmless dermal fibroma resulting from a reaction to an insect bite) and the lady who painstakingly went over every mole and freckle I had was happy to call in a senior colleague to check something she was 99% sure was fine, just to give me absolute peace of mind. I'd been quite stressed about going, and need not have worried at all. I felt in totally safe hands and walked out sure - for the first time ever - that all my moles are 'normal'. My partner felt the same way. A money-can't-buy feeling brought to me for just over £100 each (10% discount on the normal £125 as I booked my partner in at the same time): I paid more for a new car exhaust so I can't begrudge spending this on myself - only wish I'd done it sooner. An excellent service and one I will certainly use again every few years.”

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Posted 10 years ago

“Very clean and efficient. Don't give much leeway for lateness. I think I was 5 minutes late due to awful traffic and nearly lost my appointment. As I live in Yorkshire that would have been a disaster. Luckily they agreed to see me.”

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Posted 10 years ago

“Pleasant staff”

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Posted 10 years ago

“Friendly welcoming staff with a thorough scan of moles by the nurse. A bit too much jargon from the nurse about moles but she did answer any questions I had and provided options for moles of concern. Report was reassuring and easy to understand. Great to have for my GP and Dermotoligist. I will be going back on a regular basis to ensure my mole check records any changes I need to act on.”

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Posted 10 years ago

“Although aware I was not a spotless character, Rebecca identified blemishes I didn't know existed. A very thorough, professional and friendly service”

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Posted 10 years ago

“I was surprised by how superficial the visit was. one generic information about moles and sun exposure was offered, but I felt that the whole exercise was a 25-minute box ticking, and no more. When I asked to have a mole checked on my head, for example, I was told that 'we don't do that', and only after pin-pointing it was it eventually looked at. Also felt that all the chat during the inspection meant that several bits (e.g. on upper arm) were missed, which I then had to ask to have checked. Overall, not at all worth the time or money.”

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Posted 10 years ago

Thank you for reviewing our service and I am sorry that we did not meet your expectations on this occasion. Our screening nurses provide information regarding moles and sun exposure to help clients prevent future skin cancers and this aspect of our service is appreciated by most of our clients. Moles located on the scalp and obscured by hair are generally excluded from our assessment due to lack of access and visibility. Our screening nurse's notes indicate that all of your visible moles were assessed for skin cancer without issue during your screening. Whilst our award-winning service is highly effective in the early detection of life-threatening skin cancers, and highly rated by the vast majority of our clients, we are always keen to consider ways of further enhancing the service. If you have any specific suggestions in that regard please do contact me directly as these would be most welcome. Kind regards, Iain Mack, Founder & MD. (iainmack@themoleclinic.co.uk)

Posted 10 years ago

“The Doctor who checked me over was such a lovely warm person, very respectful in her treatment and she was also very clear in answering my questions and outlining what my problem was and how to go forward with it. Thank you all for your assistance in this. Paula Arnold”

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Posted 10 years ago

“Very professional and friendly service. Felt very comfortable with the consultant who was very informative and thorough in her examination.”

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Posted 10 years ago

“The nurse was extremely professional and I was given a very thorough screening of ALL my moles. I was also given excellent advice on how to protect and prevent against any skin damage. I recommend anyone who has moles on their skin to have them all checked by The Mole Clinic.”

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Posted 10 years ago

“I was impressed by the professional service I received on my first visit to the Mole Clinic. The female specialist who treated/examined me was great; she made me feel at ease, explained what I needed to look for to decipher a problematic mole, examined every mole on my body, told me a few facts about moles and freckles that I didn't know and gave me an all-clear result at the end of my consultation. Would recommend the Mole Clinic.”

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Posted 10 years ago

The MOLE Clinic is rated 4.9 based on 2,640 reviews