The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 10 Argyll Street, London, City of Westminster
Rating: 4.87

4.9 Rating 2,722 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,722 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 35,000 patients annually. Consultant-led, the clinic offers same-day appointments from 8 locations nationwide including 4 in London. Services start at just £60.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

0800 023 4212

Email:

reception@themoleclinic.co.uk

Location:

10 Argyll Street,
London
City of Westminster
W1F 7TG

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really easy to book and attend. Friendly, rapid and professional service. Will be making my check-up with them an annual thing.”

Helpful Report

Posted 1 year ago

“Instantly put at ease by the friendliness of my nurse and her explaination of exactly what was going to happen in the appointment. She explained what she was doing throughout and about the different types of moles she was finding. Very helpful follow up phonecall to explain my results, with clear advice and recommendation on how to proceed”

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Posted 1 year ago

“Last year I had the experience of having actinic keratosis and am quite paranoid now when I get any new potential spots. It seems impossible these days to get a timely appointment with a dermatologist, so I was really happy that I was able to easily and quickly get the spot checked out by the team at Mole Clinic. In my opinion the price is fair and I was able to get an appointment the same week, much better for a peace of mind than waiting 2+ months. The team was very friendly and efficient, and delivered a report within a day. I highly recommend the clinic if you have any moles to check or for an annual check.”

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Posted 1 year ago

“Staff excellent”

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Posted 1 year ago

“Really superb service and extremely fast results. Go and do it – it's much better to know than fret about it and they are super professional and very easy to talk to.”

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Posted 1 year ago

“An excellent experience, caring well informed clinician and reports arrived when they said they would.”

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Posted 1 year ago

“Rapid, kind”

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Posted 1 year ago

“I visited the Harley Street branch of the Mole Clinic last week and the service I got was faultless from start to finish. The practitioner I saw was friendly which immediately put me at ease. Everything was explained to me and was easy to understand, the full body check was thorough and didn’t feel rushed at all. I was given lots of great takeaway advice which has given me the confidence for when I do my next at home skin check myself. If you have been putting this off, like I have for many years, I would highly recommend you use the services of the Mole Clinic.”

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Posted 1 year ago

“Being very fair skinned, and in my 40s, I thought I should get my moles checked. An efficient, professional and knowledgeable service. They really put my mind at ease, whilst giving me detailed information. I now visit every year for a check up.”

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Posted 1 year ago

“Such an efficient service! Short waiting time to be seen. Seen in clinic on time by very friendly, efficient and knowledgeable nurse. Received a report on a mole the next day! Brilliant service, at a good price! Will be returning for my annual check.”

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Posted 1 year ago

“Went to get a full body check and was very pleased with the expert way that everything was checked over in detail. I'd advise people to get this done”

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Posted 1 year ago

“Excellent and professional service, clearly explained choices and put in an easy to understand way.”

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Posted 1 year ago

“Attended the Harley Street clinic and Susie the mole nurse was friendly, professional and knowledgeable. However, Mole Clinic didn't answer phone for 20 mins or reply to the website message the day before the appointment resulting in a joint appointment time being only for 1 person (as only 1 nurse and 1 camera) and a wait for an hour before the 2nd person was seen. Also left waiting in unmanned reception and had to go and find Mole Clinic in the multi-occupied building at the appointment time.”

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Posted 1 year ago

“Staff were friendly and helpful. The service was really good I would definitely recommend them to anyone needing a check up. The appointment was quick and would use them again. Thankyou for your help.”

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Posted 1 year ago

“Friendly staff who were very thorough”

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Posted 1 year ago

“I arrived at my appointment rather cynically expecting a cursory checkup and lots of upselling. I was very wrong. The nurse was friendly, informative and knowledgeable. She explained what she would do, gave me a thorough examination, naming the types of mole or other 'blemish' I had and reassuring me that they were nothing to worry about. There was no upselling. There was one mark I was especially worried about and I paid £30 extra for her to take a detailed photo of it and send it off for a second opinion which arrived within 24 hours. Overall a very positive experience. I would recommend them.”

Helpful Report

Posted 1 year ago

“My husband and I took advantage of the offer of a reduction for two full body screenings. We both have medical conditions which predispose us to the risk of skin cancers. The clinic in Edinburgh was easy to find with a clean, calm waiting area. Our Mole nurse could not have been more professional. She immediately put us at ease and explained the procedures. We are very glad we attended as my husband had a BCC on his back that needed urgent attention. He had it removed at the clinic a few weeks later. Histology report came back that the removal had been a complete success. We have a few moles and skin conditions to monitor and we will continue with an annual screening but the biggest bonus has been peace of mind. No longer wondering or worrying about various moles or skin conditions. We also now use Factor 50 for every outdoor activity!”

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Posted 1 year ago

“Very prefossional visit, everything has been explained very well and I did receveive very quick response. I will recommend this clinic to my family and friends. Thanks”

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Posted 1 year ago

“I honestly can not recommend the mole clinic enough. I had concerns regarding some changing moles but trying to see a Dr via the NHS to check them all would have meant booking a series of appointments with long waits times. I was able to book an appointment at Harley street straight away . I had the mole mapping as well as a full body check . Best money I have ever spent. Nurse Sarah Sheehan spent over an hour carefully checking every mole one by one in my body. I had two moles that raised concerns and were sent to be checked . Results were back in three days and I’m now awaiting a three month recheck just to confirm there has been no changes. The peace of mind is priceless and I can’t not explain the confidence it has given me being in control of my body. If the re-check comes back ok then the two moles are benign but that won’t be the end of it for me. I will continue to book in for yearly full body checks from here on and if you go with a partner they give such a generous discount that my husband will be dragged along next time. If your thinking of this service please don’t hesitate. For the price of a meal out you could save your life. I’m in my 40s and never leave the house without sunscreen but sadly the 20 year old me never heard of skin protection and now I have to try and turn back the clock of my sun damaged skin. Thank you Mole clinic and Nurse Sarah. I will continue to spread the word of this amazing find 😁”

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Posted 1 year ago

“Given the uncertainty of getting seen any time soon on the NHS, I was delighted to be able to book an appointment on the same day and had my results back within 24 hours. Could not recommend highly enough.”

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Posted 1 year ago

The MOLE Clinic is rated 4.9 based on 2,722 reviews