The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 9 Argyll Street, London
Rating: 4.87

4.9 Rating 2,640 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,640 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 30,000 patients annually. Consultant-led, the clinic offers same-day appointments from 6 central London locations including Harley Street. Services start at just £50.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

020 7734 1177

Email:

reception@themoleclinic.co.uk

Location:

9 Argyll Street
London
W1F 7TG

The MOLE Clinic 5 star review on 11th February 2024

Anonymous

Anonymous // 01/01/2019

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“Very professional. straight forward and convenient to find. As someone with a large number of moles, it's really reassuring to know they can all be checked with a complete,efficient and good value service.”

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Posted 10 years ago

“Very professional. Friendly and helpful. Service was excellent”

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Posted 10 years ago

“I found the service at the Mole clinic from ringing up to book an appointment through to the results of my tests to be very friendly, efficient and professional. The check itself was explained fully and the nurse took a lot of time to ensure all moles were checked and any 'suspect' moles were left to the end to come back to for further checks. I had one mole which went for further screening and the nurse called me up the very next day to talk through the results before sending them to me. The nurse who called me was the same one that did the examination, this seems like an obvious thing, however having the same nurse see you through the process is a great touch and one which gave me a lot of confidence and the ability to ask questions etc without having to explain any background. Overall I am extremely impressed with the service and would recommend anyone to the Mole clinic.”

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Posted 10 years ago

“Fast effective professional”

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Posted 10 years ago

“Excellent service. Very knowledgable. Well worth the cost.”

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Posted 10 years ago

“Very good service. Felt really reassured by the nurse. She had good advice too,”

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Posted 10 years ago

“Comprehensive check-up with helpful and knowledgeable staff.”

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Posted 10 years ago

“Thank you for thorough check”

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Posted 10 years ago

“Professional yet friendly, with an informative and caring approach. I was very happy with the service and would recommend The Mole Clinic highly. JH”

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Posted 10 years ago

“Excellent service. A thorough examination to check that I don't have any miles to be concernedaabout. It gives me great confidence that I don't have any undetected surprises when it comes to skin cancer. Well worth a yearly visit.”

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Posted 10 years ago

“The staff are friendly and knowledgeable and provide a fast, efficient and reliable service. I was happy to pay £45 rather than wait 3 weeks for a GP appointment!”

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Posted 10 years ago

“I thought the mole clinic was a very good experience. I found the nurse very thorough when examining my moles and left i left my appoinment feeling very possitive and my mind at ease. I would definitley recommend the mole clinic to friends and family”

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Posted 10 years ago

“The Mole Clinic is the first place to go if you have any worries about one of your moles. Although this is a private clinic, it is really easy to follow up any recommendations with the NHS for free.”

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Posted 10 years ago

“Impressed with ease of booking appointment and actual appointment was thorough and the results were quick. However the actual detail of the result was not so satisfactory. I was told that I needed to go back and be rechecked to see if the mole has grown in 2-3 weeks. And pay again - albeit slightly less. So no better off than when walked through the door.”

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Posted 10 years ago

Thank you for reviewing our service. I confirm your mole did not present as typical and was therefore imaged for specialist diagnosis. Our specialist diagnosed your mole as most probably benign, but requested that it be re-imaged in 4 weeks in order to rule out any possibility of suspect change. In the unlikely event suspect change is present, the diagnosis would change and treatment would be required. This approach helps avoid removal of benign moles and assists with the detection of early skin cancers. I hope this is helpful to you although should you need further clarification please do not hesitate to contact us. Kind regards, Iain Mack, Founder & MD, The MOLE Clinic.

Posted 10 years ago

“I was impressed with the care that the nurse I had (Anna) took to evaluate my moles, one of my moles showed some signs that needed further investigation, this was photgraphed to be looked at by a dermatologist although Anna reassured me that she thought it was one of two types of condition that were not a cause for major concern. I received my results by email the following day with thankfully no further action required. I was relieved that this was done so quickly as it's the waiting that can be most distressing. I would recommend the Mole Clinic to anyone unsure of their skins condition.”

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Posted 10 years ago

“My second visit, and again a very good experience. The nurse checked all my moles (lots of them!) and was very thorough. She also reassured me regarding a couple of queries I had. It was good timewise - my appointment was for 11.15 and that is when I was called.”

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Posted 10 years ago

“Every year I find the Mole Clinic efficient, quick, charming and professional”

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Posted 10 years ago

“Great service. Very thorough and answered all of my questions. Would definitely recommend.”

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Posted 10 years ago

“Having fair skin and quite a lot of moles I find myself in a paranoid mess most summers when the skin cancer warnings hit the media again. This year I was particularly worried about a couple of mine. My GP recommended a screening service and I found the mole clinic on Google. I was so impressed with the service. My nurse, Renee, was very thorough and professional whilst managing to keep it all lighthearted to ease nerves. I felt very reassured by my screening and know better what I am looking for in my moles from now on. I am definitely going to be going back for a yearly screening and if I ever have a suspect mole again I'll be straight on the phone to book in again. Thank you. I feel like a weight's been lifted off my shoulders.”

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Posted 10 years ago

“I was incredibly impressed with the level of care and attention I received. I was worried about a mole and action was taken quickly.”

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Posted 10 years ago

The MOLE Clinic is rated 4.9 based on 2,640 reviews