The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 9 Argyll Street, London
Rating: 4.87

4.9 Rating 2,640 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,640 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 30,000 patients annually. Consultant-led, the clinic offers same-day appointments from 6 central London locations including Harley Street. Services start at just £50.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

020 7734 1177

Email:

reception@themoleclinic.co.uk

Location:

9 Argyll Street
London
W1F 7TG

The MOLE Clinic 5 star review on 11th February 2024

Anonymous

Anonymous // 01/01/2019

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“Although this is a service I would continue to use, I think the cost of the appointment is expensive. I expected a photographic data file to be kept from my previous appointment so that the differences in a year could clearly be seen. But actually the check is only on the current moles that you present at the appointment. Having said the above, the staff are extremely helpful and friendly and the environment clean and professional.”

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Posted 10 years ago

“Very efficient and professional service. And very reassuring.”

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Posted 10 years ago

“I go for annual checks at the Mole Clinic and now wouldn't dream of not going. Friendly, professional and very informative - a must.”

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Posted 10 years ago

“Very helpful service. It's professionally run, friendly and thorough. I would recommend this service for anyone who that spends time in the sun and/or has noticed new moles and would like a medical opinion and explanation.”

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Posted 10 years ago

“Thorough examination. Very informative discussion about potential problems and different types of moles or skin damage. Very friendly nurse. Extremely efficient service.”

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Posted 10 years ago

“Very efficient service. Just what was required and expected in London”

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Posted 10 years ago

“Great customer service, great attention to detail and great explanations! Thank you :-)”

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Posted 10 years ago

“I'd been meaning to get my moles checked for ages, as I'd never had them checked before. Stumbled across The Mole Clinic online and thought I'd give them a go - easy booking online, good central location in Oxford Circus and only took 20 mins even with all my moles. Money well spent for peace of mind with a lovely Aussie nurse who knew her stuff.”

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Posted 10 years ago

“The consultant took her time, and was thorough and careful, even alerting me to a possible mole under my toe-nail which needs further investigating. I would never have picked that up on my own.”

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Posted 10 years ago

“I could not have been happier with the experience that I had at The Mole Clinic. The staff were very professional and I was impressed at the level of attention to detail that the nurse displayed when checking my skin. She explained everything thoroughly and I left feeling like I had been in safe hands.”

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Posted 10 years ago

“Excellent service - was seen to immediately at my appointment time, felt as though I was thoroughly examined and was given my post appointment report the same day. Would recommend for peace of mind as skin cancer is the most common form of cancer globally.”

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Posted 10 years ago

“Having used the services of The Mole Clinic since they opened for annual screening, I am really impressed with them. I have very fair skin and a number of moles. They have accurately scanned me and mapped my moles and have been quick to pick up any changes during my scans. They also accurately diagnosed another skin condition which my GP had kept telling me was eczema which turned out to be a more serious condition requiring treatment. The staff are friendly and polite and the screening is thorough. The costs are fairly priced and the peace of mind the scanning brings is immeasurable.”

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Posted 10 years ago

“I was very pleased that I decided to go to the clinic to have check on a small lesion that had recently appeared on my arm. It seemed too small to fuss over but I felt it was odd that it was still there after a couple of months. My GP said it was nothing to worry about but I still felt uneasy. The nurse at the Mole Clinic advised that it looked very much like a basal cell carcinoma and advised getting it checked at a dermatology clinic. A photo was taken of it and short report written to give to the GP. I am waiting for an appointment and am glad to be able to catch it at an early stage if it is needed.”

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Posted 10 years ago

“I would highly recommend The Mole Clinic. The service was very good from start to finish, from booking my appointment to receiving the results. The staff were friendly and during my mole check very informative. I will definitely use the Mole Clinic again.”

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Posted 10 years ago

“I was really impressed with the professionalism and thoroughness of the screening nurse, Rebecca Maxwell, and the general good service provided by The Mole Clinic. Rebecca did a great job, really listened to my concerns and explained everything fully including what to expect after the consultation. After a very thorough examination, she recommended a further dermoscopic assessment of 1 mole which was subsequently found to be a pre-cancerous lesion. Rebecca followed up my consultation with a telephone call the next day and I also received a full copy of the report very promptly, as promised. Top class customer service. Thanks Rebecca and the Mole Clinic - the reassurance and peace of mind was well worth the cost. E.Kehoe, August 2014”

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Posted 10 years ago

“The service was professional and efficient, and a report was sent out electronically. My only gripe is that for something as straightforward as actinic keratosis, for which there is a straightforward treatment, they are unable to give you a prescription. You have to go to your doctor for that.”

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Posted 10 years ago

“I come for a check up every two or three years and this time, the nurse found a new mole that she thought was a bit suspicious, so she referred me to a consultant. I went this morning and the consultant thinks it's okay but will take it out soon, just to make sure. I am very pleased I went to the Mole Clinic as this mole was on the back of my arm near the shoulder and I hadn't noticed it before. If it had been nasty, it would have been good to get treatment sooner rather than later. I will certainly keep returning for my regular check ups.”

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Posted 10 years ago

“The nurse I saw was lovely. Explained everything in detail. Friendly and Professional. I cannot remember her name, she was from Serbia.”

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Posted 10 years ago

“A very thorough and reassuring consultation.”

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Posted 10 years ago

“Very helpful. I think perhaps one thing could be looked into. When I was there, I didn't have my cd of mole photos. Is there anyway you can keep on file? or when giving the cd's you keep an extra one on file. I also think having to fill out an entry form everytime is a waste of paper. Would be good to just have to give name at reception and the staff can sign us in via our page on the site. add the date and keep the record for next time. Perhaps this is already done but it wasn't when I came in. Everything else was great and very good service.”

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Posted 10 years ago

The MOLE Clinic is rated 4.9 based on 2,640 reviews