The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 9 Argyll Street, London
Rating: 4.87

4.9 Rating 2,638 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,638 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 30,000 patients annually. Consultant-led, the clinic offers same-day appointments from 6 central London locations including Harley Street. Services start at just £50.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

020 7734 1177

Email:

reception@themoleclinic.co.uk

Location:

9 Argyll Street
London
W1F 7TG

The MOLE Clinic 5 star review on 11th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was efficient and the nurse was kind and reassuring.”

Helpful Report

Posted 8 years ago

“Brilliant”

Helpful Report

Posted 8 years ago

“Very efficient and professional service.”

Helpful Report

Posted 8 years ago

“Prompt - polite - efficient.”

Helpful Report

Posted 8 years ago

“No appt needed”

Helpful Report

Posted 8 years ago

“It was a relief to know that an eagle-eyed nurse was checking out my moles on my back, since I'm nable to check anything myself. Clare was wonderful and even sought another pair of expert eyes to double-check. I felt 100% sure I'd been thoroughly checked. I would definitely recommend the Mole Clinic, they were brilliant.”

Helpful Report

Posted 8 years ago

“Clean, professional, good reception service, fast”

Helpful Report

Posted 8 years ago

“I cannot thank the Mole Clinic enough for the intensive check, fab advice and attentive care that I received. A particular thank you to Nurse Claire Crilly for putting me at ease, talking me through the process and giving me some fantastic information. As someone who has a lot of moles and freckles, I have always been extremely worried about any changes to the size or the look of my moles. The Mole Clinic provided me with an A* service. I went in on my lunch hour, was given the results there and then, and a full report of my results was sent to me on the same day by email, along with photographs. I will be back again for an annual check up without hesitation. I can't recommend this service enough, and I urge anyone to get a check up - it could save your life.”

Helpful Report

Posted 8 years ago

“I felt I was in very good hands and the lady actually made me feel pretty good about my skin.”

Helpful Report

Posted 8 years ago

“Fast, efficient and thorough service. The nurse was extremely thorough and then she was the one to personally call me back the next day to talk me through the report”

Helpful Report

Posted 8 years ago

“On time appointment; professional approach, report sent quickly”

Helpful Report

Posted 8 years ago

“The nurse Charlotte, was extremely kind and thoughtful. It was a pleasure to be seen by her.The skin check was thorough and the results sent to me in a few days which is an excellent service.”

Helpful Report

Posted 8 years ago

“Very efficient, courteous, friendly, informative and reassuring service.”

Helpful Report

Posted 8 years ago

“My experience at The Mole Clinic was great. The process was really simple and fuss free, and I liked the fact I was able to read through all the appointment options and pay online beforehand, so I knew exactly what to expect and it made the whole thing a lot less daunting than I thought it would be. The staff at The Mole Clinic were really lovely and put me at ease. I felt that they understood that people may be worried about their appointments or the results, and they do everything they can to make you comfortable and well informed. I saw Martina on the day I visited and she was really great. Everything was explained in as much detail as possible and I didn't feel stupid asking lots of questions. I only had a 2 minute wait for my appointment and was in and out within 20 minutes. I have already recommended The Mole Clinic to friends and family. Thanks guys!”

Helpful Report

Posted 8 years ago

“I have been attending the Mole Clinic now for many years and am always 100% happy with the service. Their nurses are knowledgeable and take great care to exam each mole. In 2015 they highlighted one mole on the side of my body which looked to me to be pretty innocuous. I had this mole removed (painless local anaesthetic). Had I not had this mole removed it would have become malignant. Last week I visited them again (annual visit) and they have noted a mole on my leg which they are recommending I have removed. I will be dealing with this asap. I would just add that my Brother died of Melanoma 4 years ago so I am making sure I take great care to have my moles examined every year and my visits to the Mole Clinic give me the reassurance I need.”

Helpful Report

Posted 8 years ago

“It was a very thorough check with lots of explanations and reassurances.”

Helpful Report

Posted 8 years ago

“It was so worth while going to the Mole clinic. I had a sore on my nose that would mysteriously come and go and it just "wasn't right". I went to my GP and he said come back when it is red. Well, I didn't until recently and then I saw another GP and convinced her to get me a dermatologists appt. The appt. came, and it is two months away. In the meantime I went to the Mole Clinic and got it diagnosed and it IS basal cell carcinoma. I get SO frustrated with the NHS (though I commend it!) because I feel like I'm begging for a specialist's appt. Thank you Mole Clinic for helping confirm my suspicions, I have since walked in to the GP's office with a copy of your report.”

Helpful Report

Posted 8 years ago

“Very thorough and efficient. I felt reassured by the consultation. Extremely nice and helpful staff.”

Helpful Report

Posted 8 years ago

“Fast, efficient, friendly. Great place with great service.”

Helpful Report

Posted 8 years ago

“It is a good service but very expensive considering you are examined by a nurse (not a doctor) and for the amount of time you actually spend with the nurse.”

Helpful Report

Posted 8 years ago

Thank you for reviewing our service as 'good'. Please rest assured that our nurses have considerably more training, experience and support in skin cancer screening than most GPs and always spend as much time as required with any particular patient. This is reflected in the high quality of our service as well as our prices, which most patients regard as good value for money. Kind regards, Iain Mack, Founder & MD, The MOLE Clinic.

Posted 8 years ago

The MOLE Clinic is rated 4.9 based on 2,638 reviews