The Mobility Aids Centre Reviews

Name: The Mobility Aids Centre
Address: 88 South Street, Peterborough
Rating: 4.60

4.6 Rating 544 Reviews

90 %

of reviewers recommend The Mobility Aids Centre

4.6

Based on 544 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01733 342242

Email:

jason@mobaids.co.uk

Location:

88 South Street
Peterborough
Pe2

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The Mobility Aids Centre 5 star review on 22nd October 2020

Kevin J

The Mobility Aids Centre 5 star review on 10th January 2020

JAMES C

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The woman could not be more helpful! She was honest and open about my mum’s need for a manual wheelchair and did not try to upsell anything. Told me about the vat free option of buying as mum has a long term disability, so she saved us about £50 in the end! Very pleased with the service.”

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Posted 3 years ago

“Staff very friendly and obliging and goods ordered excellent standard”

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Posted 3 years ago

“Very helpful lady explaining which travel wheelchair was the best for my needs. Arrived well packaged and quite easy to put together. If there was a small criticism it would be that the spanner included was an ordinary ‘machine pressed spanner’ and did not fit over the heads so therefore rendered unusable.”

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Posted 3 years ago

“Wonderful product that has made my life so much easier. Our bathroom is downstairs and it has become very difficult to descend during the night due to mobility issues. The chair blends beautifully in my bedroom and doesn't look like a medical aid at all. Thank you.”

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Posted 3 years ago

“Website was easy to use, delivery was prompt and the recipient is very happy with the purchase.”

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Posted 3 years ago

“good firm to deal with most helpful and considerate Mary B”

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Posted 3 years ago

“Slight problem with delivery of the wrong items, but impressed at how quickly it was sorted out, at no expense or inconvenience to me. I would be happy to do business with this company again.”

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Posted 3 years ago

“Excellent easy website. Products displayed and described easily to understand.”

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Posted 3 years ago

“Excellent service, helped me with an order over the phone and delivery was prompt, they phoned before they came so i knew when they were coming just like they said they would.”

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Posted 3 years ago

“It was brilliant - easily found what was needed, purchased and delivered swiftly. Has made a difference to mobility and confidence. Thanks.”

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Posted 3 years ago

“Prompt delivery. Great price. Very pleased. Thanks”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Very good service Item as described would deal again”

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Posted 3 years ago

“A great place for all our mobility needs. Only criticisms, which are minor, are that they are slow answering the phone. They didn’t have any customers as they were closed due to lockdown, but if they are not open, why not say so on the phone or website. If they offered click and collect then that would save me time and money too - if they do, not advertised on website. Pass the shop everyday so no problem collecting.”

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Posted 3 years ago

Morning Peter and thank you for your review, we didn't close during lockdown although we have been on a reduced staffing level like many others. Sorry about the delay answering the phone. Anytime you would like to collect from the showroom your very welcome but your right in saying we don't offer click and collect via our website as some items are sent directly from the manufacturers. Thanks again for your kind review.

Posted 3 years ago

“Purchased a wheel chair, excellent customer service. Called to confirm order and delivery as they were waiting for stock, did offer an alternative colour but was happy to wait for the colour I wanted.”

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Posted 3 years ago

“took a while to arrive, more updates would of been helpful”

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Posted 3 years ago

“Excellent, friendly, helpful service. Rang to check availabilty of parts (wheel spindle) for COVAID US Buggy earlier. Part identified, in stock and being sent FOC today. Great service, thank you John.”

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Posted 3 years ago

“Delivery was pretty quick and the apparatus was as advertised, also very helpful when I had an occasion to phone”

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Posted 3 years ago

“I ordered and paid for two floor to wall grab rails on 16th September. As these were not forthcoming after several weeks, I was forced to make alternative arrangements. I had forgotten all about my order, when one (not two) arrived unannounced on 25th January: • 2 Nr grab rails ordered 16th September 2020 • 1 Nr grab rail delivered 25th January 2021 In your defence, you reimbursed me in full very promptly.”

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Posted 3 years ago

“Telephoned to order a product at 4.30pm the product was shipped and received the folllowing day. Text confirmed delivery time slot of one hour and yes product delivered within the time frame. Staff who processed my call and order were so helpful and a joy to communicate with. Thank you parents are thrilled with product and it was exactly as described. Well done even with covid problems first class service.”

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Posted 3 years ago

The Mobility Aids Centre is rated 4.6 based on 544 reviews