The Mobility Aids Centre Reviews

Name: The Mobility Aids Centre
Address: 88 South Street, Peterborough
Rating: 4.60

4.6 Rating 545 Reviews

90 %

of reviewers recommend The Mobility Aids Centre

4.6

Based on 545 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01733 342242

Email:

jason@mobaids.co.uk

Location:

88 South Street
Peterborough
Pe2

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The Mobility Aids Centre 5 star review on 22nd October 2020

Kevin J

The Mobility Aids Centre 5 star review on 10th January 2020

JAMES C

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection of mobility scooters at reasonable prices, very helpful staff. I bought a second-hand Apex Rapid which I am very pleased with. I did look at other companies, but recommend this one for choice, staff helpfulness and reasonable prices”

Helpful Report

Posted 7 years ago

Hi Chris, We are delighted to hear you are happy with the service you received! Thanks for leaving an in depth review The Mobility Aids Centre

Posted 7 years ago

“Bought for my mother, she is delighted as its light weight and easy to manage”

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Posted 7 years ago

Good to hear! Thanks

Posted 7 years ago

“The level of service by Paul was brilliant, he was so attentive and pushed us towards the most appropriate aid rather than the flashier ones we were looking at.”

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Posted 7 years ago

Hi Alex, Glad to hear Paul was so helpful and honest with you! We hope to help you again in future if needed.

Posted 7 years ago

“Very good quality of product and delivered when promised.”

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Posted 7 years ago

Great, thanks for letting us know

Posted 7 years ago

Great, thanks for letting us know!

Posted 7 years ago

“My order was delivered very promptly. But I then telephoned to ask how I could return one of the two items. You promised to call me back. But have not done so.”

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Posted 7 years ago

“Trolley very useful but rather high for a 5ft woman...me !! I have it in the lowest setting too.”

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Posted 7 years ago

We are happy you are finding it useful! its a shame that it does not go any smaller!

Posted 7 years ago

“They fully understood what my request was and explained what I need to do without any quibble.”

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Posted 7 years ago

Thats great, happy to hear that everyone here was so helpful!

Posted 7 years ago

“Delivery came very promptly and was exactly as advertised”

Helpful Report

Posted 7 years ago

Great to hear!

Posted 7 years ago

“Very fast service. Delivered day after I placed order. Had small plastic hubcap that was broken on the wheelchair but I promptly received a telephone call and a new one was sent out. Very pleased with the wheelchair that I bought for my mum.”

Helpful Report

Posted 7 years ago

Hi Margaret, good to hear that you and your mum are pleased with everything, please feel free to contact us with any help you need in future!

Posted 7 years ago

“The online web page was easy to follow with the ordering service being quick to complete. I need to ring their customer services with a query about my order and they were very helpful.”

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Posted 7 years ago

Happy to heat that the staff were helpful, feel free to come in-store or phone us for any help you need in future!

Posted 7 years ago

Great to hear that everyone was so helpful!

Posted 7 years ago

“I MADE A MISTAKE ORDERING THE WRONG SIZE OF WALKING FRAME. The response from Karen and others I spoke to were excellent and understanding. A replacement arrived very shortly after I placed the order. Well done and thank you. John McArthur”

Helpful Report

Posted 7 years ago

Hi John, glad to hear we were able to help you! thanks for using our store.

Posted 7 years ago

“I have a faulty pair of crutches because the arm supports stay up if I lift my arms, but when I phoned about them I was told to use them to see if they improved, then told by email I couldn't return them if I had used them. When I phoned again to sort things, I was only offered a refund, not a replacement, even though I said I needed a pair urgently, so I now have a faulty pair of crutches and bruises all down my arms because I couldn't be without them enough to send them back or get another pair from elsewhere in time.”

Helpful Report

Posted 7 years ago

“The items were as described, arrived quickly and were cheaper than on comparable websites.”

Helpful Report

Posted 7 years ago

Thanks for your review, glad to hear we are competitive on prices, many of our products have a price guarantee on them to ensure our customers are not being overcharged.

Posted 7 years ago

“My wife has a shaking hand which means her signature is sometimes difficult to read. As an ex headteacher of a primary school this was upsetting. Her new biro grips allows her to write legibly and has been a great comfort to her.”

Helpful Report

Posted 7 years ago

That is great to hear, we are glad to of helped!

Posted 7 years ago

“Customer service”

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Posted 7 years ago

“The equipment was delivered promptly and it has changed my life. I have been waiting for months for OTs to provide mobility aids on the instructions of my GP. I was at my limit of endurance and I was feeling that I could not walk safely outdoors again. Since buying the equipment myself from you I have regained my optimism and my shower independence. I have been out on my crutches practicing and gaining confidence daily. Thank you so much for your excellent sturdy aids.”

Helpful Report

Posted 7 years ago

Hi Thelma, We are delighted that our product has had such a positive affect on your life! Please contact us with any help you need in the future.

Posted 7 years ago

“Very happy with my son's all terrain buggy, very comfy and trendy and easy to manoeuvre. Many thanks”

Helpful Report

Posted 7 years ago

Glad to hear you are happy with the product!

Posted 7 years ago

“I saw what I wanted very easily. I am not very good with computers, but your site was very easy for me. I was very impressed with the price and reduction. Thinking I might not get a very good stroller for the price. But when it arrived very quick I am so pleased with it.”

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Posted 7 years ago

Glad to hear we have helped, we always try to offer our customers the cheapest price we can!

Posted 7 years ago

“Exceptional customer service. When my mobility scooter arrived it was slightly damaged as we were going on holiday soon, Jason in sales was absolutely superb in making sure a replacement arrived in good time before we leave to go on holiday. I would definitely use this Company again for my mobility needs and would strongly recommend The Mobility Aids Centre to family and friends.”

Helpful Report

Posted 7 years ago

Hi John, Thanks very much for this in depth review! Its great that you managed to get your product in time to go away on holiday, we hope to see you again with any queries or help you need in future!

Posted 7 years ago

“I am very pleased with the products I purchased and very impressed on the speed in which I got them. Mr T H Mason.”

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Posted 7 years ago

Thanks for letting us know!

Posted 7 years ago

The Mobility Aids Centre is rated 4.6 based on 545 reviews