The Mobility Aids Centre Reviews

Name: The Mobility Aids Centre
Address: 88 South Street, Peterborough
Rating: 4.60

4.6 Rating 547 Reviews

90 %

of reviewers recommend The Mobility Aids Centre

4.6

Based on 547 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01733 342242

Email:

jason@mobaids.co.uk

Location:

88 South Street
Peterborough
Pe2

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The Mobility Aids Centre 5 star review on 22nd October 2020

Kevin J

The Mobility Aids Centre 5 star review on 10th January 2020

JAMES C

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wish I could give more than 'just' 5 stars. The names of individuals slip my mind, but all the staff at The Mobility Aids Centre are just wonderful. All the worry of Motability leasing was taken out of hands with multiple home visits and delivery. They even tricked out a customised seat support so that the canvas slung seat of my lightweight powerchair wouldn't hurt my back when it inevitably started to stretch. With their massive custom tricked out store and plentiful stock, this is THE place for disability equipment shopping in the area. If they haven't got it, the friendly and helpful guys can either find it or advise something better. I've had a manual chair, powerchair, several pairs of crutches and various mobility aids from here. It seems no matter what I want, the Mobility Aids Centre is the place to go and the service stands not head and shoulders, but entire mountains above the rest. I'll be back very soon.”

Helpful Report

Posted 8 years ago

Thank you, I appreciate how much time and effort you have taken to write such a glowing review, I hope to see you again when you visit our showroom so I can thank you personally. Take care, all the best and Thanks again glad we could help

Posted 8 years ago

“Brilliant,friendly team. Nothing is too much trouble for them. They were so patient and supportive. Thanks so much,all of you ????”

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Posted 8 years ago

That's really kind of you to write such a nice review.Pleased our service exceeded your expectations. Always a pleasure to serve kind clients.Thank you.

Posted 8 years ago

“I ordered the comfy grip walking stick for my mother, who has been dependent on a stick to help her walk, both inside and outside, for some time, but up to now has used one with a normal grip. She is absolutely delighted: the comfy grip is hugely helpful to her arthritic hand, and it seems to balance her weight somehow, so helps with her walking. Highly recommended.”

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Posted 8 years ago

Its always nice to hear our customers are happy, thank you for taking time to write this review Kind Regards Jason

Posted 8 years ago

“Quick delivery and good packaging”

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Posted 8 years ago

really pleased everything was ok, hope to see you again Thank you

Posted 8 years ago

“Excellent correspondence fast delevery service Overall very satisfied”

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Posted 9 years ago

Thank you for your reply pleased we could help and that your happy with our service.

Posted 8 years ago

“I had helpful advice over the phone about sizing and suitability of wheelchair and the delivery was within two days. The 96 year old user was very pleased with how this will reopen mobility opportunities for her and is describing the chair as her 'car'! There were problems paying from a Mac with Safari via Sage but these were resolved by using Google Chrome.”

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Posted 9 years ago

Thank you and I am glad the "young lady" is getting on so well. Sorry you had a small browser issue but I have asked our Web developers to check. Thanks Again Jason

Posted 9 years ago

“Wanted to reassure all those searching for a professional, secure and friendly supplier of mobility aids, that they should look no further then this company - excellent service/support and prompt delivery via Yodel. Customer from Bristol”

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Posted 9 years ago

Thats really kind of you thank you for such a nice review, hope we can help again Jason

Posted 9 years ago

“Everything I ordered was OK. I am pleased with my purchases.”

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Posted 9 years ago

Hi Chris, thanks for the review, glad you are happy with what you received!

Posted 9 years ago

Thanks you, hope to see you again Regards Jason

Posted 9 years ago

“Love the anti slip strips and now feel very safe when I take my daily shower.”

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Posted 9 years ago

Thank you, pleased we could help

Posted 9 years ago

“Good product & prompt delivery!”

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Posted 9 years ago

Thanks Tony glad we could help Regards Jason

Posted 9 years ago

“Your service was very good and the handle fit very well on my son wheel chair no more back pain for us when pushing him”

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Posted 9 years ago

Thank you, those extension handles do make a big difference for the taller pushers. We have sold quite a few now and getting good reviews. Thank you for yours :)

Posted 9 years ago

“I am still waiting for my order from you I am feed up with it all now I am going to get some where less so give my money back please”

Helpful Report

Posted 9 years ago

Hi Elizabeth, apologies for the delay in getting your item sent out to you. I've credited your money back and sent you an email.

Posted 9 years ago

“Quick, easy transaction safely received. Many thanks.”

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Posted 9 years ago

Thanks for the review!

Posted 9 years ago

“Would be nice to have a hook for extra shopping bags. Nice and sturdy but needs to have a lower level handle as it's a bit high for my mother.”

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Posted 9 years ago

Hi Janet, thank you for leaving us a review.

Posted 9 years ago

“Excellent, prompt service. Product exceeded expectations in arrival.”

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Posted 9 years ago

Thanks!

Posted 9 years ago

“It would have been helpful if you has included six screws. Had to make a special shopping expedition.”

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Posted 9 years ago

Hi Phil, thanks for the feedback. We do not include screws as you would need different screws depending on what you are attaching the grab rail too. I've made this more clear on our website now. Have a nice day!

Posted 9 years ago

“excellent service, product just as described.”

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Posted 9 years ago

Thank you! If we can help with anything else be sure to let us know.

Posted 9 years ago

“Fast & efficient, over bed pole arrived 3 days after ordering. Easy to assemble, just greased the poles & screws as I made it. Hardest part was getting bits upstairs & moving the bed!”

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Posted 9 years ago

Glad the product was suitable and you managed to get it up the stairs! If we can help with anything else let us know.

Posted 9 years ago

“Replied very quickly to all my questions before I purchased. Excellent quality product, meet all my grand daughters needs and at a reasonable price. Have already recommended and will continue to do so.”

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Posted 9 years ago

Thanks Kerrie, if we can help with anything else let us know :)

Posted 9 years ago

“Very impressed with both the Service and the Delivery”

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Posted 9 years ago

Thanks for your review Graham!

Posted 9 years ago

The Mobility Aids Centre is rated 4.6 based on 547 reviews