THE MASTER LOCKSMITH Reviews

Name: THE MASTER LOCKSMITH
Rating: 4.93

4.9 Rating 2,590 Reviews

99 %

of reviewers recommend THE MASTER LOCKSMITH

Company Reviews

Metrics

Info

4.9

Based on 2,590 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

+442088866546

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THE MASTER LOCKSMITH 5 star review on 11th November 2021

Dionne

THE MASTER LOCKSMITH 5 star review on 24th February 2021

Andrew

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You revcieved the key on Monday I have heard nothing no phone call no anything very poor service”

Helpful Report

Posted 8 months ago

“Service was good and quick and seems to have resolved any issues however communication was lacking. I sent off my device to the master locksmith on a Thursday and it was back and in working order on the following Wednesday. However, I received no communication about whether an issue was identified or what was done to resolve the issue. (It is not the end of the world as the issue is seemingly fixed but a nice to have) The item was returned in a box with no note or information.”

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Posted 8 months ago

“Excellent service and communication 7 day turnaround great price”

Helpful Report

Posted 8 months ago

“Excellent service and quick return of my cars keyfob. I wasn't sure if you would be able to repair, but it came back as good as new. Highly recommended. Thank you, Pete.”

Helpful Report

Posted 8 months ago

“I am very happy with the service I got.”

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Posted 8 months ago

“Excellent fast service 👍”

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Posted 8 months ago

“Thank you for your great service refurbishing my BMW car key 👍”

Helpful Report

Posted 8 months ago

“No hassle at all dealing with the Master Locksmith who repaired our Freelander 2 key in exactly the time frame quoted for a decent price. Their instructions are clear and it all went like clockwork. My only niggle would be that I would have liked automatic confirmation that the key had arrived and was being worked on without the need for me to check. I hope we don't need to use Master Locksmith again but if we do, I won't hestiate to do so.”

Helpful Report

Posted 8 months ago

“Very fast an efficient, extremely helpful over the fone! Would recommend”

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Posted 8 months ago

“The fix was so quick! Thanks guys!”

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Posted 8 months ago

“KEY NOT WORKING”

Helpful Report

Posted 8 months ago

“I've just used The Master Locksmith for the second time. They did a great job renewing my van key in 2016, and have done so again in 2024. Great job done fast. Thank you”

Helpful Report

Posted 8 months ago

“Excellent service, very efficient and quick turnaround. Would recommend to anyone. Many thanks.”

Helpful Report

Posted 8 months ago

“Excellent customer service”

Helpful Report

Posted 8 months ago

“These people are amazing! I had a problem with the ignition in a Mercedes and got the way to get the part out by watching YouTube videos. It was boxed up and posted to The Master Locksmiths. Their pricing is far more reasonable than others. As a nervous customer I called for reassurance and liked their feedback. I got the ignition back today, promptly put it back the car and voilà, I'm back in action. Not only did I get an additional "key" it came with a blank for me to get cut, just incase. I am sincerely impressed!”

Helpful Report

Posted 9 months ago

“After speaking to the guys they reassured me about their service. Fantastic communication and amazing service. Turn around was so so quick.”

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Posted 9 months ago

“Cannot thank you enough for service you gave My key fob was repaired and returned to me with in 3days again thank you”

Helpful Report

Posted 9 months ago

“Sent my old key fob that I tried to solder with the new empty fob and not only did they fix it but they cut the blank key I sent with it ! All this in five days from sending to getting back !! Fantastic service indeed Five star rating all day long, thanks 🤩”

Helpful Report

Posted 9 months ago

“They repaired my old key successfully. Quick turnaround and works perfectly. I cannot thank them enough.”

Helpful Report

Posted 9 months ago

“Very impressive. I sent the key by Royal Mail on Wedneday, got it back by Royal Mail Saturday. Brand new key fob and new metal key. All worked perfectly.”

Helpful Report

Posted 9 months ago

THE MASTER LOCKSMITH is rated 4.9 based on 2,590 reviews