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THE MASTER LOCKSMITH Reviews

4.9 Rating 2,599 Reviews
99 %
of reviewers recommend THE MASTER LOCKSMITH
4.9
Based on 2,599 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
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Quick turnaround. Instructions for syncing were incorrect. In my case turn key to Pos.1 repeat 5 times quickly, remove key from ign. press and hold unlock button whilst pressing lock button 3 times. start engine, stop engine. test remote. hunky-dory. thanks
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Posted 5 years ago
Hi Robert, many thanks for using our services. I just need to add that the instructions for the remote re-sync are tried, tested and correct. Glad you managed the sync in the end. Please also call us anytime if you have an issue as we offer full telephone support. Best wishes and thanks again for choosing us.
Posted 5 years ago
I was a bit nervous about sending my fob off, but the service was A1. Fob sent Monday, back on Friday. And everything works as it should.
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Posted 5 years ago
Found all the people we spoke to very helpful. The process was easy and my key was sent back same day, arrived next morning and now works perfectly. Very happy indeed with the price we paid and highly recommend The Master Locksmith
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Posted 5 years ago
Fantastic service. Sorted my transmitter problem on my Renault key. Came back as good as new
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Posted 5 years ago
100% satisfaction. The service was fast, key works well, and reasonable price. Brilliant service thank you.
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Posted 5 years ago
Land Rover quoted me £250 to replace my car key when the battery stopped working. And they’d need my car for at least a day to sort. You changed the battery without issue for a tenth of that price. Brilliant service.
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Posted 5 years ago
Excellent service at a very reasonable price, would highly recommend and definitely use in the future, thank you.
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Posted 5 years ago
Excellent service received back in less than 48 hours all works perfectly
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Posted 5 years ago
a very quick and professional service, I couldn't recommend The Master Locksmiths more. David from Cambridge.
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Posted 5 years ago
Absolutely Brilliant! Was a little apprehensive at first sending our only car keycard away but within 3 days it was back to us and fully working. No more "card not detected" fault and very happy with the price and the service.
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Posted 5 years ago
Very Good and fast service
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Posted 5 years ago
Bought a used Freelander from the UK and brought it over to France. Had both keys and thought there was a problem with the central locking as it wouldn't lock with the key. Looking on the forum, it's a common problem so sent one key back to these guys. Key arrived back today and works a treat, second key will be posted on Monday for a refurb. Great service and would not hesitate to recommend them.
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Posted 5 years ago
Spot on with all they say they do.
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Posted 5 years ago
Superb service! The repaired key and new case was back to me within 48 working hours. Works like a charm. Highly recommended.
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Posted 5 years ago
I spent 2 years looking for a BMW e46 remote service in the United States. Not one alternative to a $175 replacement key. I understood that the rechargeable battery swap would be a better alternative, so I continued to look. When Google brought up The Master Locksmith, all of the boxes were ticked: Simple, easy to suss out web site. Priced reasonably, considering the lack of competition. Easy shopping and check out. Convenient shipping process (even from the US) Ultra rapid turn around (exactly 3 weeks including shipping both ways). Truly a fantastic service. Big thanks to the entire Master Locksmith team!
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Posted 5 years ago
My spare Freelander key had lost functionality and I have been mythering for almost two years about paying Land Rover in xs of £200 for a new spare. So I admit to being a little sceptical when I sent my Freelander key to The Master Locksmith be repaired on Monday this week after reading the positive reviews on-line. Well, today is Wednesday and my newly refurbished key has been received and works perfectly out of the package. What a turnaround in just two days! Fantastic result and fantastic service - all for under £25...why would you go elsewhere? Well done and thanks to the guys at Master Locksmith - 5 stars any day of the week😊
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Posted 5 years ago
Great Great!
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Posted 5 years ago
After months of not being able to unlock/lock my car even with the spare, and having been told there was nothing wrong with the keys (by a well-known key fixer store)_ who say they tested both and battery in each was fine) I sent my key to Master Locksmith which sent on Saturday and arrived back with me on Tuesday! Brilliant service and no worrying now if my key will let me in or lock my car, I am sending my spare key to them also, fabulous!
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Posted 5 years ago
Excellent service, the key was retuned within 3 days and looks as new, with all the functions working
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Posted 5 years ago
Good thanks - Colin Badelow
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Posted 5 years ago
THE MASTER LOCKSMITH is rated 4.9 based on 2,599 reviews