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THE MASTER LOCKSMITH Reviews

4.9 Rating 2,599 Reviews
99 %
of reviewers recommend THE MASTER LOCKSMITH
4.9
Based on 2,599 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
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Always alittle daunting sending your key off, but rest assured, key was back with me fully repaired in 3 days. Day 1 I sent out Day 2 delivered repaired and posted out Day 3 in my hand Tested all fuctions, everything worked perfect
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Posted 6 years ago
Once again first class service.The key was posted on the Monday and was returned fully repaired on Thursday.We now have two fully functional keys for a fraction of the cost of Dealer replacements.Would defiantly use the service again should the need arise in the future.
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Posted 6 years ago
Great knowledge fast turnaround and quality work. Highly recommended
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Posted 6 years ago
Extremely quick turnaround and of course the key worked again
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Posted 6 years ago
very good, professional and fast service that saved a lot of money
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Posted 6 years ago
the key was no sooner sent than returned in perfect working order super service the best
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Posted 6 years ago
The key fob repair was the first time I'd used The Master Locksmith & the service was exactly as promised on the web site - Returned the next day in perfect working order. The second key fob will be on it's way for repair very soon. I'm just pleased they were recommended to me as I was about to spend a small fortune on an original item from Land Rover. Thanks for the excellent service. Cheers Steve
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Posted 6 years ago
Efficient, great job
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Posted 6 years ago
Relieved I found u, amazingly fast turn around time + no more stress worrying that my car key might lock me out of the car
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Posted 6 years ago
Professional all round
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Posted 6 years ago
Hi Tom What do you mean by no package received ? .. you must send your key in to us for repair as stated on the website. Have you sent your key in for repair? We are still waiting for it so we can carry out our services. Regards
Posted 6 years ago
Key worked. So grateful thank you
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Posted 6 years ago
First class service.
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Posted 6 years ago
Sent on Tuesday back on Thursday all working o k . Very good service .
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Posted 6 years ago
Excellent service. Super quick turn around time, pleasantly surprised at how efficient these guys were.
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Posted 6 years ago
Quality service! Needed a new battery in the diamond key for my e46 - and these guys delivered it perfectly! I did watch the videos on YouTube to open the key, insert a new one and solder it back together but couldn’t be bothered with the hassle so went to the pros!
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Posted 6 years ago
Amazing service
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Posted 6 years ago
Brilliant, I'm really impressed! We posted our faulty key card on the Tuesday afternoon and we had it back working perfectly on the Friday. Such good value too. It would have been nice to get an email confirming it had been fixed and posted back, but when I enquired about it they were really friendly and helpful so all good :-)
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Posted 6 years ago
Excellent and fast service, They were able to change the circuit board on my water damaged BMW key And now it’s working perfectly.
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Posted 6 years ago
Excellent service. sent my freelander 2 key to have new rechargeable battery fitted. ( new battery has to be soldered in-Thank-you Landrover!) sent it by registered post to The Master Locksmith and received an email from them to say they had sorted the key and were sending it back by registered post. Very quick service and the key works again. £26.99 very well spent. I will have no hesitation in sending my other key to them when that battery stars playing up. A big Thank-you to all at The Master Locksmith!
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Posted 6 years ago
Brilliant service. My Saab key wound up in the washing machine somehow and, not surprisingly, didn't work afterwards. Sent it off to The Master Locksmith and got it back within three days completely refurbished (now effectively brand new) and back to working as it should. Saved the best part of £100 against a dealer replacement in the process! Use these guys with confidence.
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Posted 6 years ago
THE MASTER LOCKSMITH is rated 4.9 based on 2,599 reviews