THE MASTER LOCKSMITH Reviews

Name: THE MASTER LOCKSMITH
Rating: 4.93

4.9 Rating 2,601 Reviews

99 %

of reviewers recommend THE MASTER LOCKSMITH

Company Reviews

Metrics

Info

4.9

Based on 2,601 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

+442088866546

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THE MASTER LOCKSMITH 5 star review on 11th November 2021

Dionne

THE MASTER LOCKSMITH 5 star review on 24th February 2021

Andrew

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 7 years ago

“For a Freelander 2 I was quoted £200 plus VAT for a new "key". It was repaired by the master locksmith for £25 plus postage. It works perfectly, much to the annoyance of the garage! Hamish Jeffrey”

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Posted 7 years ago

“Really easy to book and send off, really quick to be sent back, and fixed our key card with no problems works a dream now”

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Posted 7 years ago

“It does exactly what it says on the can.. Brilliant service, completely renovated the key it is now as new from a pretty dodgy condition... At less than a week fifth of the cost of new!”

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Posted 7 years ago

“Superb service, very fast and the key to my Transit is like new”

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Posted 7 years ago

“perfect, sent the key fob off tuesday had it back thursday! very good proffesional service! everything working great so far.”

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Posted 7 years ago

“Service doesn't come any better than this! Sent my key off from rural Fife on Monday, had the key back by Thursday morning. This has sorted a starting problem that our local Land Rover garage couldn't fix too! Fantastic service. Thank you.”

Helpful Report

Posted 7 years ago

“Fantastic. .... Called to query something and chap who answered was very good - gave me spot on information. .Posted my duff key to them and it was back as good as new in 48 hours. .unbelievable. ✔✔✔”

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Posted 7 years ago

“Brilliant service with a super fast turnaround. So glad I found them saved me a fortune with my BMW key.”

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Posted 7 years ago

“I sent a key which I had mangled trying to fix the battery myself. ML fixed it with no issues immediately, and it now works perfectly!”

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Posted 7 years ago

“spot on quick reliable service”

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Posted 7 years ago

“Excellent service surprisingly quick turnaround would use again.”

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Posted 7 years ago

“Really quick turnaround, and key now works perfectly! Thank you”

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Posted 7 years ago

“the service was just as advertised, very efficient, got key back and it worked perfectly”

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Posted 7 years ago

“Just got our van back from getting a secure lock put onto one of our Ford Transit's. Security is a huge factor in our business, some of our vans can be worth in excess of £30,000, to have sufficient security fitted is a must. The master Locksmith delivered a flawless service from start to finish. The Team were extremely friendly and helpful!.. Im looking forward to getting the rest of our fleet done on Tuesday... I highly reccomend their services to all people and business who want to up the security for their vans. Their prices are VERY reasonable too! Many Thanks!”

Helpful Report

Posted 7 years ago

“The key fobs for my Land Rover LR2 would start the car ok but the lock and unlock buttons would not work most of the time and was unreliable. Being from the US I was hesitant sending the fob overseas to get fixed but the website seemed valid so I gave it a go. It took exactly two weeks to get my fob back and I couldn’t be happier. It works like new with a new case and battery. They even cut a new metal key that’s inside the fob which I didn’t expect. I would recommend using their service to anyone. I will be sending my second fob to them soon.”

Helpful Report

Posted 7 years ago

“I got my BMW Z4 Key fitted with new Battery , it came back by Post within 3 working days which was very speedy in my opinion. On checking the Key it did not work and wouldnt Lock/Unlock my car when pressing the buttons, i knew it needed re-syncing/re-programming but did not know how. I called Master-Locksmith for help whilst standing outside my Car on a sunny hot day. No kidding and it was UK were talking about. The Man who answered the phone said he will call me back in 2 minutes. I waited 30 mins and still no-one called back. I decided to Google and Youtube it myself and managed to do it myself eventually after a few attempts etc. An Hour later 'Master-Locksmith' calls me back and apologized for the delay. I'm just glad it wasnt an Emergency. Thanks anyway ...ALMOST had the perfect service. Overall Service 7.5/10”

Helpful Report

Posted 7 years ago

Hello Karho Chung, Many thanks for using our services. Unfortunately you caught us on a day when we were two staff members down in the office and this is why the delay for the call back. Usually to be honest we help with any issues on your first call and don't usually need to call you back. We also provide all the instructions on how to sync your key back to the car as standard with all repairs that may require this. You would have been sent this information. Anyway great that your key is working fine now. Any future problems just get in touch. We are here to help when ever you need. Best wishes, George

Posted 7 years ago

“Recently purchased an older BMW E46. One of the remote keys was completely dead, would not charge. BMW dealer wanted £150 plus vat for a new key. Found 'The Master Locksmith' site on a google search for a new key. For a fraction of the BMW dealer price they refurbished my existing key and replaced dead battery with new one, key works just fine and all done within five days. Many thanks guys.”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“No change to be honest key still doesn't work”

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Posted 7 years ago

Hi Claire, Please get in touch as your key has been fully refurbished. We offer full telephone support. We have also emailed you so we can assist with your problem. Many thanks, George

Posted 7 years ago

THE MASTER LOCKSMITH is rated 4.9 based on 2,601 reviews