Fixio Reviews

Name: Fixio
Address: 46 Quebec Street, Brighton, East Sussex
Rating: 4.83

4.8 Rating 1,130 Reviews

98 %

of reviewers recommend Fixio

4.8

Based on 1,130 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Fixio:

MacMan offers Apple centric support, repairs and sales to Mac fans throughout Sussex and Kent. We're a small, friendly, local business that pride ourselves on good old fashioned quality service.

Visit Website

Phone:

01273 806939

Email:

info@fixio.co.uk

Location:

46 Quebec Street,
Brighton
East Sussex
BN2 9UZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“MacMan replaced my iPhone 5 battery for me. Brilliant service from start to finish. Replaced the battery checked and tested everything in a matter of about 3 hours plus notified me when ready. Phone like new now !”

Helpful Report

(Tunbridge Wells) - Posted 9 years ago

A new battery can make such a big difference. Thank you for coming to see us, Mark, and thank you for this stellar review!

Posted 9 years ago

“Good customer service, very good and quick repair, trustworthy, would recommend to friends when that break phone for sure”

Helpful Report

(Tunbridge Wells) - Posted 9 years ago

We're always happy to fix a broken iPhone. Thanks for coming to see us and thank you for this review!

Posted 9 years ago

“Helpful and efficient”

Helpful Report

(Tunbridge Wells) - Posted 9 years ago

Thank you, Nicola! We're glad to hear that.

Posted 9 years ago

“A relatively simple job was done well within the timescale quoted, and efficiently and cheerfully. I could not have asked for more. John Cobb”

Helpful Report

(Tunbridge Wells) - Posted 9 years ago

Cheerfulness is especially important! Thanks for the review, John.

Posted 9 years ago

“Perfect from start to finish - polite, informative, knowledgable and quick.”

Helpful Report

(Tunbridge Wells) - Posted 9 years ago

Thanks for the review, Mark. We're glad we ticked all the boxes!

Posted 9 years ago

“I am very disappointed and intend to take my machine back as it’s performance is hardly any better than before `i took it to be mended”

Helpful Report

(Tunbridge Wells) - Posted 9 years ago

Hi Peter - as you now know you booked it in for an MOT and declined the repair so can you remove this 1-star review now as discussed please?

Posted 8 years ago

“Dan provided exemplary help and service over the last couple of weeks in Brighton. My 2008 Mac was basically dead. He conclusively identified the problem and we agreed that it wasn't cost-effective to repair it. Once I bought a new one Dan transferred my data from my external hard-drive (that had been transferred onto there in a very confusing and expensive way by another organisation before I knew about MacMan), reinstated my applications in a way that, as I asked, I could take it home, plug it in and carry on as if nothing had happened. Throughout it all Dan was patient, unpatronising to this technological numpty (again, unlike another place), helpful beyond the call of duty, and altogether brilliant, and all for an extremely competitive rate. He lived MacMan's values. Thanks Dan. Unreservedly recommended.”

Helpful Report

(Brighton) - Posted 9 years ago

Wow! Thank you for this fantastic review, Phil! We're so glad you had an excellent experience with us and will definitely pass along the praise to Dan. Cheers!

Posted 9 years ago

“Very helpful and reasonable price, very informative and friendly. Thank you!”

Helpful Report

(Tunbridge Wells) - Posted 9 years ago

Helpful, reasonably priced, informative and friendly are what we strive to be. We're so glad to hear that we ticked those four very important boxes. Thank you for coming to see us, Elizabeth, and thank you for this review!

Posted 9 years ago

“Absolute magic. I took in a 2010 MacBook and it is now working better than ever. They also made my wife's old white Macbook as good as, if not better than, new. Putting in SSDs is definitely the way to go, and is excellent value.”

Helpful Report

(Brighton) - Posted 9 years ago

Tsk you for this magical review, Miles! It always makes us happy to be able to extend a MacBook's life and we're so pleased to hear that they're both working well for you and your wife. May all MacBooks and iMacs live long and prosper!

Posted 9 years ago

“Bit expensive but very good service”

Helpful Report

(Tunbridge Wells) - Posted 9 years ago

Though we're not the cheapest, we really do believe that we provide the best value. Thanks for the review, Andy!

Posted 9 years ago

“Perfect service from start to Finnish, far more reasonable than i had expected, I had a hard drive change and they even managed to save all my data. Fist class service”

Helpful Report

(Tunbridge Wells) - Posted 9 years ago

We know how important data is to our customers. So glad we were able to help you out, Andrew. Thank you for coming to see us and thank you for the review!

Posted 9 years ago

“Speedy and efficient service at a reasonable cost - I'm very happy and will definitely use The MacMan again.”

Helpful Report

(Tunbridge Wells) - Posted 9 years ago

Thank you, Clive. We'll look forward to seeing you next time you need us!

Posted 9 years ago

“I have always found the staff to be very helpful and listen to what I say before suggesting a solution to my problem. The repair service has been swift and first class. I would recommend this company to any Mac person.”

Helpful Report

(Tunbridge Wells) - Posted 9 years ago

Listening to our customers is so important to us and we love hearing great feedback like this. Thank you for the kind words, Richard!

Posted 9 years ago

“Excellent service at a good price.”

Helpful Report

(Tunbridge Wells) - Posted 9 years ago

Thank you for using MacMan, Sam! We really appreciate it.

Posted 9 years ago

“Fantastic service. I have now taken 3 different phones to Mac man for repair and all have been dealt with promptly and efficiently. All phones have come back on time and in perfect condition which is far better than when they went in. All items which have been replaced look to be genuine parts and cannot be faulted.”

Helpful Report

(Tunbridge Wells) - Posted 9 years ago

Quality is so important to us, which is why we use genuine OEM components and offer a 3-month warranty on all our repairs. Thank you for continuing to use our services, D, and thank you for this stellar review!

Posted 9 years ago

“Nothing is too much trouble. Always patient, helpful and technically clued up on all things Mac. Would certainly recommend.”

Helpful Report

(Tunbridge Wells) - Posted 9 years ago

“Many thanks for sorting out my i mac... Fitted me into their schedule at short notice, would definitely recommend. Tim”

Helpful Report

(Brighton) - Posted 9 years ago

We're always happy to help a Mac in need so thank you for giving us a ring. And thank you for this review!

Posted 9 years ago

“Helpful, friendly staff. Ipad fixed quickly and appears as new. Would highly recommend.”

Helpful Report

(Tunbridge Wells) - Posted 9 years ago

Thank you for sharing, Sarah,and thank you for coming to see us!

Posted 9 years ago

“First time I had met Ryan. Very nice, explained what he was doing and got on with the job. No complaints at all”

Helpful Report

(Brighton) - Posted 9 years ago

Ryan is an excellent member of the MacMan team and we're glad you think so, too. Thanks for the review, Joanna!

Posted 9 years ago

“Thanks for an informative sale to a geriatric customer!”

Helpful Report

(Tunbridge Wells) - Posted 9 years ago

We're happy to help everyone, regardless of age. Thanks for being such a wonderful customer, Graham! Enjoy the new computer and do let us know if you need any other assistance. -MacMan

Posted 9 years ago

Fixio is rated 4.8 based on 1,130 reviews