Fixio Reviews

Name: Fixio
Address: 46 Quebec Street, Brighton, East Sussex
Rating: 4.83

4.8 Rating 1,130 Reviews

98 %

of reviewers recommend Fixio

4.8

Based on 1,130 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Fixio:

MacMan offers Apple centric support, repairs and sales to Mac fans throughout Sussex and Kent. We're a small, friendly, local business that pride ourselves on good old fashioned quality service.

Visit Website

Phone:

01273 806939

Email:

info@fixio.co.uk

Location:

46 Quebec Street,
Brighton
East Sussex
BN2 9UZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent and speedy service! Recommended.”

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Posted 8 years ago

We're glad to hear it. Thank you!

Posted 8 years ago

“Really pleased with the service, the repair to my computer was done quickly. The staff are great, I will definitely use again and am very happy to recommend.”

Helpful Report

(Tunbridge Wells) - Posted 8 years ago

Thank you so much, Shauna! You're always welcome whenever you need us. :)

Posted 8 years ago

“Quick service and great staff. Thanks!”

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(Brighton) - Posted 8 years ago

And thank YOU, Alastair, for this great review!

Posted 8 years ago

“We use the Mac Man to fix all of our Mac's at work - they are great, helpful and know their stuff when it comes to Mac's. I have just had the battery replaced for an I Pad and it is holding it's charge well now and charging up more quickly so I am very happy with that - will use again definitely.”

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(Tunbridge Wells) - Posted 8 years ago

We're so happy to hear that, E. Thank you for your review and thank you for choosing to visit MacMan!

Posted 8 years ago

“Jon & his Team at the Tunbridge Wells store are Brilliant. We have done Business with the Mac Man Tunbridge Wells since they opened up in Tunbridge Wells. Good communication, and explanation has been the Key. We will return again should another piece of equipment “die” on us.”

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(Tunbridge Wells) - Posted 8 years ago

Thank you for this wonderful review, Karen! We're so pleased to count you amongst our loyal customers. Fingers crossed your machines don't die any time soon... Cheers!

Posted 8 years ago

“Brilliant service, as always from MacMan. Thanks guys for fixing my battery problems with my iPhone & particular mention to James for giving my Mac a new lease of life.”

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(Tunbridge Wells) - Posted 8 years ago

Thanks for the glowing review, Wendy! We'll pass along the kind words to James and look forward to seeing you next time you need us (which hopefully won't be for a long time). Cheers!

Posted 8 years ago

“I have always been met with unfailing courtesy, patience and astonishing efficiency, either over 'phone or the occasional on-site visit. I have nothing but praise for the ready services they provide, particularly for an old fellow like me. They always resolve the problems that sometimes are so troublesome to me. A.Mcleod.”

Helpful Report

(Brighton) - Posted 8 years ago

Thanks for this review, Angus! Our customers are our number one priority and we really appreciate being able to help them with their Mac education, servicing and product purchasing time and time again and we're looking forward to hearing from you next time you need us. Cheers!

Posted 8 years ago

“Engineer had to visit twice as the problem was worse than was anticipated - obviously then I expected it to be hugely expensive. The cost was very reasonable for the approx (total) of four hours+ it took to repair. That was largely down to having to clear and re-load OS, apps and software etc so not slow workmanship! The engineer was friendly, helpful, efficient and I trusted him - both his knowledge and that he cared to protect my data and machine. He also managed to fix a blip on the ambient screen light that had been a nuisance for ages and helped me to re-set my email/calendar etc. Highly recommend MacMan service.”

Helpful Report

(Brighton) - Posted 8 years ago

We're always happy to help, Lel. Thank you for sharing your experience and thank you for choosing MacMan!

Posted 8 years ago

“I have been using the basic functions on a MacBook for ten years but really did not understand how to use the functions to archive and the full capabilities of a computer. I was at a loss how to use a new MacBook which I was gifted a year ago and often resorted to using my old computer. A lesson lasting an hour was too short to get me up to speed and since I did not make notes, I was unable to remember everything I had been shown. To make the best of these tutoring sessions, I have resolved to make a list of my difficulties and request that they be treated one at a time. Secondly, however lengthy the process, I must write down (ensuring that I have understood the difficulties first) all the explanations to be able to reference them afterwards.”

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(Tunbridge Wells) - Posted 8 years ago

We're so pleased that you're finding MacMan tutoring helpful, Meriel. Please don't hesitate to reach out if you have any other questions and thank you for this great review!

Posted 8 years ago

“Thank you so much. Great service.”

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(Brighton) - Posted 8 years ago

And thank you for this great review, Nicola!

Posted 8 years ago

“Not overly happy that some of the work which was asked to be done was not done nor any explanation was given as to why this may not be possible, if that was the case. The removal of Mac mail from the navigation bar was not done nor was this disabled. No problem with the staff except I didn't seem to receive the expected call to say when I could collect, even though I was informed that a call had been made. No call showed as missed”

Helpful Report

(Tunbridge Wells) - Posted 8 years ago

Thank you for the feedback, we really appreciate hearing what our customers think of their experience. We're glad we were able to get in touch with you to sort this out and please don't hesitate to get in touch should you have any other questions.

Posted 8 years ago

“Just brilliant. Patient, friendly, quick.”

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(Brighton) - Posted 8 years ago

We think this review is just brilliant! Thanks for the kind words, Cathy!

Posted 8 years ago

“Splendid service as per usual from the men at Macman. Lewis was particularly helpful in sorting graphics card issues on my elderly Mac Pro and was extraordinarily patient in answering my many questions. The mystery problem didn't remain a mystery for long and this means there should be a few more years in the old girl yet. Helpful friendly service at a reasonable price. Don't hesitate to use them!”

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(Brighton) - Posted 8 years ago

Thank you for this terrific review, Nick! We'll pass the kind words on to Lewis and please don't hesitate to get it touch should you have any other questions. Cheers!

Posted 8 years ago

“Great service, positive friendly knowledgable staff. My machine is now running very fast, thank you guys. Looking forward to getting my office machine upgraded next.”

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(Brighton) - Posted 8 years ago

Thanks for the great review, Alun! We'll look forward to seeing you again for the office machine. Cheers!

Posted 8 years ago

“Awesome customer service from PJ - thanks. Mike Ringer”

Helpful Report

Posted 8 years ago

Thanks for the kind words, Mike! We'll be sure to pass them along to PJ. Cheers!

Posted 8 years ago

“Very friendly and helpful service with a great deal of time taken to explain what is being done. Good value for money.”

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(Brighton) - Posted 8 years ago

When a customer takes the time to come see us, we take the time to treat them right. Thanks for the great review, Bill!

Posted 8 years ago

“Good service on my I Phone to change battery and put glass back in case”

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(Tunbridge Wells) - Posted 8 years ago

Thanks for the review, Lorna! We're glad we were able to help.

Posted 8 years ago

“I had taken my 1 yr old dead iphone 5s to the Apple store to fix but they said it was unrepairable (did not check it apart from plugging it in) and quoted £200 for a reconditioned phone. I saw the MacMan shop & thought it might be worth a try so paid the £25 investigation fee . A new battery did not fix it and PJ suggested calling in a component specialist who quoted £100 to fix logic board, this was a no fix, no fee quote but I decided I would be better getting a new phone. PJ could not have been more helpful & nice. They refunded me for the battery & new charger wire I had bought so all I paid was the investigation fee of £25. Additionally they were so kind as to put my photos, which they had backed up, onto a memory stick I brought in so I did't lose them which I had been anxious about. All so friendly and polite too. What a great service, very impressed, think people who go the extra mile like this should get an award!”

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(Tunbridge Wells) - Posted 8 years ago

Wow, Jane, this review is enough of an award! Thank you so much for the kind words and do let us know if you ever need Mac assistance in the future.

Posted 8 years ago

“This is the second time I have used Mac Man and I can't recommend them highly enough. Prompt, efficient, courteous and reasonable. Delighted to have everything sorted out so perfectly!”

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(Brighton) - Posted 9 years ago

We're delighted with this review, Hugh! We really appreciate your repeat business and your kind words. Cheers!

Posted 9 years ago

“Top rate chaps and very good at what they do. Their pricing is also competitive and go the extra mile to make you feel a valued customer”

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(Brighton) - Posted 9 years ago

Athletics was never our thing but we certainly will go that extra mile for a customer! Thank you for this great review, Matthew.

Posted 9 years ago

Fixio is rated 4.8 based on 1,130 reviews