Fixio Reviews

Name: Fixio
Address: 46 Quebec Street, Brighton, East Sussex
Rating: 4.83

4.8 Rating 1,130 Reviews

98 %

of reviewers recommend Fixio

4.8

Based on 1,130 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Fixio:

MacMan offers Apple centric support, repairs and sales to Mac fans throughout Sussex and Kent. We're a small, friendly, local business that pride ourselves on good old fashioned quality service.

Visit Website

Phone:

01273 806939

Email:

info@fixio.co.uk

Location:

46 Quebec Street,
Brighton
East Sussex
BN2 9UZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quick service”

Helpful Report

(Tunbridge Wells) - Posted 8 years ago

Thank you for this short & snappy review, Mark!

Posted 8 years ago

“Fixed it. Simple, quick, clear pricing, good value.”

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(Tunbridge Wells) - Posted 8 years ago

Thank you, Paul!

Posted 8 years ago

“The guys from Macman managed to fix my MacBook Pro after a pint of Ribena was spilt all over it. They are extreamly helpful with any questions I had and kept me updated on how it was going. Very professional company and I will be recommending them to everyone! Thanks from the Asset Protect Solutions team”

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Posted 8 years ago

Thanks for this great review, Charlie! We're sorry your Mac doesn't like Ribena as much as you do but we're glad we were able to help you fix it. Cheers!

Posted 8 years ago

“Thank you for fixing my iphone screen! Super fast & it looks great :) thank you! Lauren”

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Posted 8 years ago

Thanks for bringing it in to us, Lauren, and thanks for this great review!

Posted 8 years ago

“I have had cause to call MacMan twice. Firstly related to our Imac, which we had all but written off. MacMan fixed the problem and upgraded it giving it a brand new lease of life and saving us havinbg to buy a new machine, which would have cost hundreds of pounds. Secondly I had a problem with my 2010 Macbook Air. They fixed in very quickly and when I decided to buy a new model, they took it in part/ex for a good price - all very quick, very professional, with regular updates by telephone and email. I couldn't be more delighted!”

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Posted 8 years ago

Thanks for coming to see us not once but twice, Sam! We really appreciate your business and we really like this review!

Posted 8 years ago

“Gave my phone in because it wasn't picking up service, still had all my notes, data, contacts, photos on it etc. Macman gave it back saying it was broken and it won't even turn on. Staff weren't very trustworthy and I didn't like them at all (even before I gave them my phone to them). Waste of time and know my phone has been wiped. Great.”

Helpful Report

Posted 8 years ago

We've never had a customer called Shelly Anne and when I emailed the email address you left with this review to sort this out is bounced back shellyanne@live.com We get a lot of fake reviews from jealous competitors on here, Google and other platforms. Maybe our competitors should concentrate on excellent service by an excellent team and excellent prices rather than leave fake reviews online.

Posted 8 years ago

“From the initial phone call, to carrying my renewed iMac to my car, the service from MacMan was second to none. The repair (replacement of my dead hard drive) was seamless and very swift. I lost absolutely nothing, and my 2009 iMac runs like a brand new machine. Everything about it is faster and haven't had any problems since. I'm very glad I also purchased an external hard drive to keep everything backed up securely too. I would wholeheartedly recommend MacMan to anyone and everyone for their service and customer care. Thank you very much. You saved my business! Andrew Oels-Wallis”

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(Brighton) - Posted 8 years ago

We wholeheartedly LOVE this review, Andrew! Thank you for coming to see us and do let us know if there's ever anything else we can help you with. Cheers!

Posted 8 years ago

“Absolutely brilliant service. 68 minutes (give or take 1 or 2) from leaving the shop to being told my iphone was ready for collection. Polite, easy to understand explanation of what was required, by a knowledgeable member of staff. Thrilled to bits, will never go anywhere else now! A very 'happy bunny', Julie”

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(Tunbridge Wells) - Posted 8 years ago

Thank you for this wonderful review, Julie! We're also thrilled to bits and are so pleased to count you as a MacMan customer. Cheers!

Posted 8 years ago

“Thank you very much Mac Man for the great service. I would happily recommend you to others.”

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(Tunbridge Wells) - Posted 8 years ago

Thank you, Sarah! We're so glad you're spreading the word. Thanks for the great review!

Posted 8 years ago

“Repaired my iPad; reasonable price and extremely fast turnaround. Very pleased.”

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Posted 8 years ago

And we're very pleased you came to see us. Thank you!

Posted 8 years ago

“Brilliant service! Wow! I am SO happy that such a specialist shop/store exists in Tunbridge Wells. Such a find! I could not believe how helpful and quick 'MacMan' were in finding me a replacement charger lead for my elderly Mac Powerbook and giving it to me for 'free', as it was one they found in their store room - bless them! They also offered back-up support if I found the charger did not work when I tested it with my Mac. MacMan gave me such superb and supportive customer service, as I was really stuck by having my old G4 at home rendered useless because the charger had stopped working when it is essential to me and a further dilemma that newer versions of charger would not fit my Mac! Now my Powerbook works perfectly again! I'm so grateful. I recommend that anyone who needs Mac support or sales in this area should go to MacMan. I am not a young thing and yet I was treated with patience and courtesy even though it was nearly closing time. Such customer service skills are often lacking in tech stores these days that are essentially aimed only at young people with staff that have little time for anyone else! Whereas today I left MacMan feeling totally satisfied with the experience, with my problem fully resolved. Thank you MacMan! Helen Raymond.”

Helpful Report

(Tunbridge Wells) - Posted 8 years ago

Helen, we LOVE this review! We're so happy you came to see us that we were able to help you out. Do let us know if there's anything else we can ever do for you and the Macs in your life. Cheers!

Posted 8 years ago

“Got me a great recondition iMac to replace my old one. Talked me thru any initial queries clearly and replied over weekend to a further software query.”

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Posted 8 years ago

We're thrilled we were able to help, Jane. Thanks for coming to see us and thank you for this great review!

Posted 8 years ago

“Lovely people to do business with. Cost effective, totally know their stuff and small enough to care. MacMan rocks..!!!”

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Posted 8 years ago

You rock for writing this brilliant review, Laura! Thank you for coming to see us and thanks for the kind words. Cheers!

Posted 8 years ago

“These guys are fantastic! Speedy service, great service Would recommend to all”

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(Tunbridge Wells) - Posted 8 years ago

We can't wait to share this terrific review with all our follows, Lizzie. Thank you for coming to see us and thank you for the kind words!

Posted 8 years ago

“We have been using Macman for our business support for the past 2 years and they feel like an integral part of our team. The quality of service and speed of response we receive is excellent and we would highly recommend them”

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(Brighton) - Posted 8 years ago

Thanks for the brilliant review, Chris. We love being part of the team. Cheers!

Posted 8 years ago

“Fast professional service without the ridiculous price tag of the Apple store”

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Posted 8 years ago

“Went to Macman to fix the hard drive failure on Macbook pro. I then went with a full upgrade of hard drive and the RAM on my laptop and have been very happy ever since as this is running quicker than it ever has. This was done very quickly and they even advised me other problems that I could get checked with apple for free so trying to save me money at the same time. Thanks.”

Helpful Report

(Brighton) - Posted 8 years ago

Our pleasure, Tom! Thanks for this terrific review and thanks for coming to see us. We're really glad we could help!

Posted 8 years ago

“Smashed screen on an iPhone was replaced the same day .superb service and very impressed.”

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(Tunbridge Wells) - Posted 8 years ago

Thank you for bringing your iPhone in to see us, Graham, and thank you for this superb review!

Posted 8 years ago

“Quick, easy and very helpful!”

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Posted 8 years ago

Thank you for the review, Lauren! Do let us know if we can ever help again.

Posted 8 years ago

“Knowledgable staff explained what they were going to do to service my IMAC. Happy with results”

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(Tunbridge Wells) - Posted 8 years ago

Thanks, Mike! We're glad we were able to help you out with your iMac. Cheers!

Posted 8 years ago

Fixio is rated 4.8 based on 1,130 reviews