The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Manor Business Park Darlton Rd, East Drayton
Rating: 4.53

4.5 Rating 4,846 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,846 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Manor Business Park Darlton Rd
East Drayton
DN22 0LG

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

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“The product was as described, I was able to add an item. The customer team was very friendly and competent. Overall experience start to finish was really good.”

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Posted 3 years ago

“Good quality wood, packaged really well”

The Luxury Wood Company 5 star review on 15th November 2021

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Posted 3 years ago

“excellent product delivered promptly have used this company every year for the past six years and always get good service”

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Posted 3 years ago

“Excellent delivery. The driver could not have done more to get the order sorted and in the right place. Excellent wood as ever”

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Posted 3 years ago

“The best quality logs I have used. Always delivered on time and staff very helpful.”

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Posted 3 years ago

“Chip of the old block - Ordered - Delivered - Burn - repeat”

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Posted 3 years ago

“Great service, excellent product and delivered on time”

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Posted 3 years ago

“Easy to order, pleasant and helpful, delivered on time. The driver made a big effort to unload near to the log shed .”

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Posted 3 years ago

“I bought oak posts and its nice .I will buy it again.”

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Posted 3 years ago

“As usual an excellent service”

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Posted 3 years ago

“Reliable and punctual delivery. Phone call confirmed delivery day which was helpful.”

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Posted 3 years ago

“I have had several orders from the luxury wood company now and I cannot fault them. Their oak is great and prices are very good”

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Posted 3 years ago

“We're very pleased with the B-grade oak sleepers which are being used in the garden. They have some slightly curved corners with bark on in some cases, but we wanted that for a slightly rustic look. They arrived promptly, well within the 15 days quoted on the website. So far I've built a raised bed with 11 of them. A second smaller bed will use another 8. The remainder will be used for various features and edging.”

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Posted 3 years ago

“I gave You only two stars becouse i order oak Wood palet and i get some mix wood and it will Burn very quick. Dont do customers fools painting side woods on oak colour”

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Posted 3 years ago

Dear Pawel, You have placed an order for an ALDER crate not oak as per your review below. Alder is the cheapest kiln dried firewood we offer and it is the one that will burn the quickest. Regards, LWC Team

Posted 3 years ago

“Service that delivers on your promise.”

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Posted 3 years ago

“Good service although courier did not contact to arrange delivery just turned up.”

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Posted 3 years ago

“From order to delivery everything was very good. Thank You.”

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Posted 3 years ago

“Good stuff! Well priced. Easy to order on line. Efficient delivery. I'm putting in another order now, logs this time. Would definitely recommend!”

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Posted 3 years ago

“Prices have gone up a bit off late - along with everything else it appears - but can’t argue with service or product provided by LWC”

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Posted 3 years ago

“Ash logs are a great product, cut nice and chunky too which give an even longer burn between refuel, Cheers”

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Posted 3 years ago

The Luxury Wood Company is rated 4.5 based on 4,846 reviews