The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Manor Business Park Darlton Rd, East Drayton
Rating: 4.53

4.5 Rating 4,846 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,846 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Manor Business Park Darlton Rd
East Drayton
DN22 0LG

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

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“Great price, great service, great product.”

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Posted 3 years ago

“Pleasant and polite”

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Posted 3 years ago

“My local supplier had said that green oak sleepers were in short supply but I found this company who had plenty of stock to meet my order of 50+ sleepers. Having seen some of the reviews I was slightly worried up front of delivery what might arrive but I have to say that the sleepers I received were consistently of very good quality. There were some splits but these are to be expected and part of the feature of this product. But, there was no bark or rounded edges with the sleepers cut from the core of the tree. The sleeper sizes were very consistent and straight. Arranging delivery was straightforward, we exchanged a couple of emails to check that my marrow roads was OK, and I had the sleepers within 2 weeks of the order. Only other comment, they really are very heavy.”

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Posted 3 years ago

“Very impressed with delivery, not used wood yet as too hot for log burner”

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Posted 3 years ago

“Kept me informed of progress of order and the ability to get the wood cut to the desired size prior to delivery saved me time”

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Posted 3 years ago

“Ordered online wasn’t to sure what we would get so only order a small amount. BUT YES GREAT oak sleepers are great delivery really quick and place in front garden for us . My husband and son very solid as they had to move to the back garden. Definitely be ordering again. 👍”

The Luxury Wood Company 5 star review on 15th June 2021

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Posted 3 years ago

“Better than expected very satisfied”

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Posted 3 years ago

“Well packed pallet for delivery. Logs look great,haven't had to use any yet but I'm sure they will be as good as ever. Many thanks.”

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Posted 3 years ago

“Very happy with the purchase of oak logs and very well packed with no large voids. Will definitely purchase again.”

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Posted 3 years ago

“Good quality sleepers, all straight and no major cracks in the Oak. Delivery driver put the sleepers exactly where I asked him to, with no drama. Compared with other suppliers I had quotes from, The Luxury Wood Company prices were better than most, but there delivery prices were far cheaper than any competitor I had checked. I will return to this company for any future Oak Sleepers or similar items I require in future.”

The Luxury Wood Company 5 star review on 12th June 2021

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Posted 3 years ago

“Bought a selection of oak sleepers/boards/posts in different sizes. The price is very reasonable for oak, however, the wood quality is 'garden quality' which was fine for me as I wanted it to make garden benches and tables. However, not furniture quality unless you have the big machinery available to plane all the undesirable material (bark in places, large splits and knots with poor structural integrity). For garden work/projects I'd recommend and I'll be buying more wood from them.”

The Luxury Wood Company 5 star review on 11th June 2021

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Posted 3 years ago

“prompt service, good price.”

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Posted 3 years ago

“Discussed delivery options and driver very helpful in getting off loaded over my hedge Wood quality is excellent”

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Posted 3 years ago

“Great bit of oak nice & straight. Not cracked at all. Just had 1 post £40...thought delivery was steep at £80 though.”

The Luxury Wood Company 5 star review on 10th June 2021

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Posted 3 years ago

“Timely and courteous delivery, delivery driver waited until we returned from local supermarket. Quality of logs is excellent, look forward to our winter fires.”

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Posted 3 years ago

“The wood is great but there is no advised delivery unless you count 20 minutes notice. Luxury wood insist it should be a booked delivery but haulier just turn up. Only way to know it’s coming is to phone luxury wood each day until the haulier is making delivery.”

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Posted 3 years ago

“Ash logs uniform in length. Logs a good size well protected by polythene wrap burn well give out a steady heat would recommend”

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Posted 3 years ago

“Very quick delivery by very obliging haulier. Wood very dry less than 6% moisture.”

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Posted 3 years ago

“Excellent quality firewood. I have purchased and burned 3 consecutive loads of kiln dried oak, all logs are perfectly sized for a Clearview log burner, slow yet hot burning, minimal ash, no soot; these logs are superb”

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Posted 3 years ago

“Excellent service throughout”

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Posted 3 years ago

The Luxury Wood Company is rated 4.5 based on 4,846 reviews