Login
Start Free Trial Are you a business?? Click Here

The Luxury Wood Company Reviews

4.5 Rating 4,832 Reviews
88 %
of reviewers recommend The Luxury Wood Company
4.5
Based on 4,832 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read The Luxury Wood Company Reviews

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Manor Business Park Darlton Rd
East Drayton
DN22 0LG

The Luxury Wood Company 5 star review on 16th September 2023
Brian Griffiths
The Luxury Wood Company 5 star review on 11th September 2023
Davide Taibi
The Luxury Wood Company 5 star review on 11th September 2023
Mark Madden
The Luxury Wood Company 5 star review on 7th September 2023
Pamela Wilson
The Luxury Wood Company 5 star review on 7th September 2023
Pamela Wilson
The Luxury Wood Company 5 star review on 6th September 2023
Martin Smeeton
The Luxury Wood Company 5 star review on 31st August 2023
Anonymous
143
Anonymous
Anonymous  // 01/01/2019
As usual great logs, on time can't complain (wish they were a bit cheaper!) but brilliant logs, thank you cheers
Helpful Report
Posted 1 year ago
Great company, ordered many times from them, the products are always as described and arrive in good time. Would highly recommend.
Helpful Report
Posted 1 year ago
Ordered many times from Luxury Wood, never had a problem, always prompt delivery and product first class
Helpful Report
Posted 1 year ago
Can’t complain service very good ( but wish you done a loyalty type offer seen as we have logs from you all the time but never get a discount for loyalty)
Helpful Report
Posted 1 year ago
Excellent service with prompt delivery, I got exactly what I asked for.
Helpful Report
Posted 1 year ago
Very neatly packed and delivered by a helpful young man.
Helpful Report
Posted 1 year ago
Great price and quality I would certainly use them again I was allowed to collect (4 lengths of Oak Boards) which saved me some money too 10/10
Helpful Report
Posted 1 year ago
Great service delivery driver very helpful. Phoned as I was not in. Recieved an Email but never arrived until after 1100 on the day telling me delivery was due that day.
Helpful Report
Posted 1 year ago
Great value for money, per pallet, per kilo and per lt burn's excellent and comes bone dry on arrival due to the wrapping. I will be buying again. Easily the best I've bought from. Thank you.
The Luxury Wood Company 5 star review on 14th August 2023
Helpful Report
Posted 1 year ago
The process from ordering to delivery was very good and the delivery man was very helpful and placed the crate exactly where we wanted it. We will be ordering again from you when we require more logs.
Helpful Report
Posted 1 year ago
Some of the wood had cracks and splits in them. I am unsure if this is a normal amount for this sort of timber. The delivery driver was helpful and friendly, though they did leave a lifting strap at my address
Helpful Report
Posted 1 year ago
The delivery is prompt and the delivery drivers are always pleasant and helpful. The wood is consistently good, dry and cut to a consistent size. Have used for a few years now and have always been pleased.
Helpful Report
Posted 1 year ago
From advice down to the ordering and delivery it was smooth and they were so very helpful. The wood is superb 🦋
Helpful Report
Posted 1 year ago
Having used 'Luxury Wood' for a number of years now I have never been let down. Neighbours ask me where I get my wood and I have no hesitation to recommend The Luxury Wood Company.
Helpful Report
Posted 1 year ago
Great value will use again
Helpful Report
Posted 1 year ago
Excellent service!! Good price and fast delivery. Very happy 😊
Helpful Report
Posted 1 year ago
Excellent service and product. Highly recommend, many thanks, will definitely be using again, regards, Rachel
Helpful Report
Posted 1 year ago
Great service, delivered in a few days & always competitive on pricing . This is the 4th year I've been buying my kiln dried wood from Luxury wood
Helpful Report
Posted 1 year ago
The order was as specified and delivered via a third-party courier. Delivery time and date could have been more readily clarified at the point of order, but generally a good service and a very good product. I do recommend and will be using The Luxury Wood Company again. NW - North Wales 07/08/2023
Helpful Report
Posted 1 year ago
Excellent reliable service ,prompt delivery,good communication.Delivery driver friendly and cooperative .Would always recommend for Quality of product.
Helpful Report
Posted 1 year ago
The Luxury Wood Company is rated 4.5 based on 4,832 reviews