The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,846 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,846 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

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“Good quality logs and delivered on time. The price is very reasonable .”

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Posted 4 years ago

“The hardwood logs give an amazing amount of heat and good value”

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Posted 4 years ago

“I have been buying wood from them for 4 years good quality and service”

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Posted 4 years ago

“Ordering systems works well, pleased with quality of the wood and courier was helpful and efficient.”

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Posted 4 years ago

“Fantastic wood, stacked so tightly I really feel I'm getting excellent value for money. I've bought these previously and they burn really well, too. Delivery was made on time, and the driver was extremely helpful and polite. Good old-fashioned good service all round. Thank you.”

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Posted 4 years ago

“Very pleased with the quantity and quality of the wood”

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Posted 4 years ago

“Unfortunately the wood didn’t arrive on the day it should have. It then arrived the following day at the wrong time. We may have been out. The driver was lovely very helpful and the wood of a high quality. You just need to get deliveries right!”

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Posted 4 years ago

“Brilliant company with super burning ash, I have two pallets every year for past 4 years, delivered on time and you have great staff. Picture of two pallets and the kindling is from the pallets”

The Luxury Wood Company 5 star review on 10th September 2020

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Posted 4 years ago

“Great batch of wood, crispy dry, great delivery service, thanks again for brilliant fire wood”

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Posted 4 years ago

“Good communication and delivery arrived on time as promised. Great product”

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Posted 4 years ago

“Wood quality excellent but delivery leaves a lot to be desired No time slot only 8am to 6 pm the driver only had a small palette truck which could not move the 700 kg palette on to my drive so won’t be ordering from you again.”

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Posted 4 years ago

“Very quick delivery and good product - bricquettes are good quality. Was not contacted to arrange delivery day so just got a call to say they were 10 mins away. Fortunately I was in but could have been a real pain and I had to drop what I was doing to deal with it. For that reason 4 stars”

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Posted 4 years ago

“I am very pleased with my latest order from Luxury Wood. The Birch logs that I ordered are of good quality. The crate was delivered a few days later and a most helpful delivery driver pallet trucked the crate into my garage thus saving me from unloading the logs on my driveway.”

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Posted 4 years ago

“Clear website, easy to order and arrived on time”

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Posted 4 years ago

“Easy to order, efficient service, good quality logs.”

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Posted 4 years ago

“Excellent logs. Logs were tightly packed on a pallet wrapped in polythene. The pallet was delivered right to my garage door.”

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Posted 4 years ago

“the whole experience was good could see the wood for the trees 😀”

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Posted 4 years ago

“wood dry. Some pieces were very big. quick delivery. Pallet at the bottom was damaged. But the driver managed to get to us with a bit of twoing and throwing”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“very good service will use again”

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Posted 4 years ago

The Luxury Wood Company is rated 4.5 based on 4,846 reviews