The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Manor Business Park Darlton Rd, East Drayton
Rating: 4.53

4.5 Rating 4,846 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,846 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Manor Business Park Darlton Rd
East Drayton
DN22 0LG

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

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“Great quality wood from very reliable company”

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Posted 3 years ago

“The logs received this time were far superior (in size) to the last order we purchased. They were actual substantial logs, rather the disappointing dimensions and grade of wood that came previously. Thanks to Kiki for her excellent customer service.”

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Posted 3 years ago

“Very quick delivery from day of my order.”

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Posted 3 years ago

“Product fine but not impressed with the delivery contractor”

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Posted 3 years ago

“ordered the wood phoned to arrange a day had to rearrange driver ill came next day put in the wood store job done 123”

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Posted 3 years ago

“To many small logs in this delivery.”

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Posted 3 years ago

“Love the logs - came netted as requested. Oak logs ordered very pleased with them.”

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Posted 3 years ago

“I have been getting logs from this company for several years and always found them reliable, efficient and good quality logs at the right price. Now they have also sorted out decent couriers in my area I can only give full marks.”

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Posted 3 years ago

“All logs well split and cut to good size. Pallet stacked really tightly and well wrapped. Firewood is excellent and as an added bonus the pallet is relatively easy to take apart (unlike some pallets that I've had logs delivered on, somebody has obviously thought this through, well done!) and gives a good supply of kindling once split. More than satisfied with all round excellent service.”

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Posted 3 years ago

“as per nomall excelent services”

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Posted 3 years ago

“Very good service,prompt delivery and good quality goods will use again”

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Posted 3 years ago

“Great Service. I had a minor issue with the courier which was dealt with immediately and my order arrived as promised. I would highly recommend The Luxury Wood Company. Thank you”

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Posted 3 years ago

“The goods were received quickly, the delivery is satisfactory! but the wood itself was delivered, the quality of which disappointed me, I'm not talking about knots and bark, the wood in many places already has signs of decay ... This is my experience that I want to share with future buyers ...”

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Posted 3 years ago

“Excellent service. As usual the wood (oak) is dry and cut to just the right size. The pallet it comes in keeps me in kindling for weeks! Recommended.”

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Posted 3 years ago

“Excellent service, delivery driver was extremely helpful. Please convey my thanks to the delivery firm.”

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Posted 3 years ago

“Good wood, burns well. Stacking within the pallet excellent, maximum volume.”

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Posted 3 years ago

“We were pleased with the efficiency our order received. Our only minor hiccup was that we would receive a phone call about one hour before delivery and this didn't happen so we weren't quite prepared. However the delivery man was very helpful and friendly”

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Posted 3 years ago

“Never any fuss when ordering online. I buy kiln dried oak which always performs well. And with the large crates, you get loads of kindling. Win win.”

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Posted 3 years ago

“Great quality + delivered with no issues - thank you”

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Posted 3 years ago

“They are great and I regularly recommend their products. The company they outsource the delivery of the wood is very speedy but never informs you as to when your crate of wood will arrive.”

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Posted 3 years ago

The Luxury Wood Company is rated 4.5 based on 4,846 reviews