The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,847 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,847 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely brilliant. Great price, excellent communication throughout the order and delivery process. Delivery arrived quicker than expected and the driver was really helpful”

Helpful Report

Posted 1 year ago

“Very pleased with the sleepers had them cut to size (a nice option) saved a lot of work made 2 nice raised beds . Haven't had time to start the Pergola but very good posts . Really good delivery driver went out his way to put it where I wanted 😊”

Helpful Report

Posted 1 year ago

“Good price and service say no more”

Helpful Report

Posted 1 year ago

“Excellent service & product”

Helpful Report

Posted 1 year ago

“Always great service, great product. Used them many times will continue to. Very good”

Helpful Report

Posted 1 year ago

“Good dry oak logs. Quick delivery and a lower summer price too. Fourth year of using The Luxury Wood Company with no problems.”

Helpful Report

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

“The whole process was smooth from the start, with checking logistics that they would be able to delivery, being kept up-to-date on delivery and the arrival exactly as planned. My daughter and I laid them that afternoon and they look amazing! Great price would definitely recommend the luxury wood company.”

Helpful Report

Posted 1 year ago

“A good product delivered on time, no contamination just bark”

Helpful Report

Posted 1 year ago

“Had a full crate of birch kiln dried logs. The order was easy to complete online, delivered and pleased with the quality of logs.”

Helpful Report

Posted 1 year ago

“Nice products, great delivery comms, highly recommended”

Helpful Report

Posted 1 year ago

“Easy to order, quick delivery extremely reliable”

The Luxury Wood Company 5 star review on 29th August 2023

Helpful Report

Posted 1 year ago

“Very good prices and fast delivery.”

Helpful Report

Posted 1 year ago

“Wood arrived on time. Driver up at 4.30am! I’m upset that Kiki has left the company and married an Italian!”

Helpful Report

Posted 1 year ago

“I always buy my oak planks off this team, good price, good product and great service. What more could you want? Oak is the best for garden design, lasts way longer than softwoods with little or no maintainance. Thank you Luxury Wood.”

Helpful Report

Posted 1 year ago

“Excellent product and extremely well wrapped on its pallet. Delivery truck was huge.. so not easy to unload but the team worked out a solution and all went very well. Value was best I have achieved over last couple years so will be back as a customer again.”

Helpful Report

Posted 1 year ago

“V pleased with service to delivery and quality of the products delivered. Would use again if the need arises.”

Helpful Report

Posted 1 year ago

“Sleepers are brilliant, excellent quality and a reasonable price. What name this extra special was the delivery the gentleman that came to deliver was amazing interactive with our 2 young daughters who where bored from waiting in but they loved seeing the truck and chatting to the gentleman, thanks do much.”

The Luxury Wood Company 5 star review on 26th August 2023

Helpful Report

Posted 1 year ago

“Excellent service again from The Luxury Wood Company. The product I purchased (fuel logs) was great from a quality perspective. The ordering was easy as was the delivery.”

Helpful Report

Posted 1 year ago

“No problems. Very helpful and 30 l bags very convenient to move”

Helpful Report

Posted 1 year ago

The Luxury Wood Company is rated 4.5 based on 4,847 reviews