The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Manor Business Park Darlton Rd, East Drayton
Rating: 4.53

4.5 Rating 4,832 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,832 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Manor Business Park Darlton Rd
East Drayton
DN22 0LG

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely brilliant. Great price, excellent communication throughout the order and delivery process. Delivery arrived quicker than expected and the driver was really helpful”

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Posted 1 year ago

“Very pleased with the sleepers had them cut to size (a nice option) saved a lot of work made 2 nice raised beds . Haven't had time to start the Pergola but very good posts . Really good delivery driver went out his way to put it where I wanted 😊”

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Posted 1 year ago

“Good price and service say no more”

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Posted 1 year ago

“Prices have gone up for less quantity and poorer quality that's very disappointing.”

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Posted 1 year ago

“Excellent service & product”

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Posted 1 year ago

“Always great service, great product. Used them many times will continue to. Very good”

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Posted 1 year ago

“Good dry oak logs. Quick delivery and a lower summer price too. Fourth year of using The Luxury Wood Company with no problems.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Would have provided 5 stars but thought the logs were not of similar lengths an szze and some cases, too big. Otherwise a very good service provided. Well done!”

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Posted 1 year ago

“The whole process was smooth from the start, with checking logistics that they would be able to delivery, being kept up-to-date on delivery and the arrival exactly as planned. My daughter and I laid them that afternoon and they look amazing! Great price would definitely recommend the luxury wood company.”

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Posted 1 year ago

“A good product delivered on time, no contamination just bark”

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Posted 1 year ago

“Had a full crate of birch kiln dried logs. The order was easy to complete online, delivered and pleased with the quality of logs.”

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Posted 1 year ago

“Nice products, great delivery comms, highly recommended”

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Posted 1 year ago

“Easy to order, quick delivery extremely reliable”

The Luxury Wood Company 5 star review on 29th August 2023

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Posted 1 year ago

“Very good prices and fast delivery.”

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Posted 1 year ago

“Good product and well priced. Not a great delivery service.”

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Posted 1 year ago

“Wood arrived on time. Driver up at 4.30am! I’m upset that Kiki has left the company and married an Italian!”

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Posted 1 year ago

“I always buy my oak planks off this team, good price, good product and great service. What more could you want? Oak is the best for garden design, lasts way longer than softwoods with little or no maintainance. Thank you Luxury Wood.”

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Posted 1 year ago

“Excellent product and extremely well wrapped on its pallet. Delivery truck was huge.. so not easy to unload but the team worked out a solution and all went very well. Value was best I have achieved over last couple years so will be back as a customer again.”

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Posted 1 year ago

“V pleased with service to delivery and quality of the products delivered. Would use again if the need arises.”

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Posted 1 year ago

The Luxury Wood Company is rated 4.5 based on 4,832 reviews