The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Manor Business Park Darlton Rd, East Drayton
Rating: 4.53

4.5 Rating 4,846 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,846 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Manor Business Park Darlton Rd
East Drayton
DN22 0LG

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

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“Have used this company for my pellets for several years now always good products with great delivery”

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Posted 2 years ago

“Having been a customer of TYhen Luxury Wood Co. for 8 or so years and always extremely pleased with the logs, I just have to say that this year's delivery (Dec.2022) was a huge disappointment. Huge logs (some the size of the tree trunk) and a sack full of very small kindling-type pieces. Always beautifully packed”

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Posted 2 years ago

“Easy to order. Delivery excellent. Delivery driver couldn't have been more helpful. Oak looks good quality. Good price.”

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Posted 2 years ago

“I have ordered from Luxury Wood for a number of years now and the consistency of quality logs throughout that time has been 5 star. Even though prices have risen I believe that quality kiln dried logs provide a cost effective source of heat, certainly in my position where I combine oil fired central heating with my Multifuel stove.”

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Posted 2 years ago

“Lovely burning wood. Easy delivery”

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Posted 2 years ago

“Great service once again from LWC from ordering to delivery not an issue, thanks again to the same driver for placing pallet exactly where requested.”

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Posted 2 years ago

“Excellent service. Can’t fault them. Have been using them for some years now.”

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Posted 2 years ago

“I have purchased pallets of firewood from the Luxury Wood Company for several years and I am really pleased with the both the service and product. Initially I place the order via email and occasionally telephone to discuss the delivery. Always friendly, curtious and helpful.”

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Posted 2 years ago

“Good service, regular communication, top quality wood!”

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Posted 2 years ago

“as good as ever. never been disappointed yet. wouldn't buy anywhere else and that's me ordering from Scotland.”

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Posted 2 years ago

“Whilst a day or two later than expected, it as well wrapped and VERY well packed. Very pleased.”

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Posted 2 years ago

“Good service, well wrapped on first appearance well sized logs but as you get to the middle of the crate seems to be stuffed with very small wood.”

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Posted 2 years ago

“We only buy wood from the Luxury Wood company, because we have never had a problem with the burn or delivery. Excellent service and product. Thank you.”

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Posted 2 years ago

“Clean, dry wood easy to stack, smells nice”

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Posted 2 years ago

“This is our second purchase from The luxury Wood Co. The first pallets were very good and very clean, however this pallet appears much dirtier with what appears to have black mildew like marks. The delivery driver was Excellant and very helpful.”

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Posted 2 years ago

“Very good service, delivered on time with very helpful delivery driver, packs very well packed , good burning quality,”

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Posted 2 years ago

“Easy to order online.Delivery was within 7 days.Secure packaging.Ideal for purpose.”

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Posted 2 years ago

“Great prices , and was delivered as described, high delivery price but still a lot cheaper than I could source where I live, so all in all very happy.”

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Posted 2 years ago

“Excellent service. Good quality wood. Well packaged. Prompt delivery. Very competitive prices. I would certainly recommend The Luxury Wood Company.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

The Luxury Wood Company is rated 4.5 based on 4,846 reviews