The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,846 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,846 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

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“Ash kiln dried logs good quality easy ordering service and excellent delivery”

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Posted 4 years ago

“Excellent value, easy experience & the result looks great!”

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Posted 4 years ago

“Lovely quality solid oak herringbone parquet blocks. Easy to use website and staff were very helpful. I’m extremely happy with the finished result!”

The Luxury Wood Company 5 star review on 29th May 2020

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Posted 4 years ago

“I can only say brilliant, never thought of ordering this way before, I used a local guy but the logs were cheaper but never dry enough”

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Posted 4 years ago

“Have had 4 deliveries over the last 2years. Delivery on time, quality as expected. Highly recommend!”

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Posted 4 years ago

“Very good company to deal with and kiln dried wood well packed into a large pallet. Only downside is delivery charge in my area in Cornwall, just a few miles away its half the price, makes no senses.”

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Posted 4 years ago

“Delivery was quick but quality of wood could have been better some very small pieces and some of the wood was black and mouldy”

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Posted 4 years ago

“Brilliant explanation of all the different composts . Arrived without bother and promptly. Always answered promptly too. I feel confident in this firm .”

The Luxury Wood Company 4 star review on 28th May 2020

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Posted 4 years ago

“Great service and product Very happy gardener”

The Luxury Wood Company 5 star review on 28th May 2020

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Posted 4 years ago

“Price, ok, pellets ok, delivery, they don't read the instructions, states small truck 7ton as won't get turned, what do they send 17ton”

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Posted 4 years ago

“Efficient service and great quality of product”

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Posted 4 years ago

“I have found the service excellent ,the product arrives on time ,is neatly placed in the drive .Using the logs is an easy way to store and fuel the fire .”

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Posted 4 years ago

“The kiln dried logs were great but the sleepers were a little warped and one was badly curved and couldn’t be used.”

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Posted 4 years ago

“Fast delivery, great wood. Will definitely use again.”

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Posted 4 years ago

“Hi, the gentleman that delivered my wood couldn't have been more helpful, he was bril. Thanks very much. Wendy J Musgrove.”

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Posted 4 years ago

“Wood is great to burn and very good value for money”

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Posted 4 years ago

“Fast delivery well -asked and good wood”

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Posted 4 years ago

“Once again good logs & delivery from luxury wood company. Logs looked good & were well packed. Delivery driver got as near the gate as he could & was more then helpful. Excellent thank you once again.”

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Posted 4 years ago

“Excellent service, quick delivery, friendly interaction. Couldn’t ask for more!”

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Posted 4 years ago

“Dreadful company, would never use again!!”

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Posted 4 years ago

The Luxury Wood Company is rated 4.5 based on 4,846 reviews