The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Manor Business Park Darlton Rd, East Drayton
Rating: 4.53

4.5 Rating 4,846 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,846 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Manor Business Park Darlton Rd
East Drayton
DN22 0LG

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As ever have provided a first class service, the logs are great in every respect and there’s a speedy delivery, can’t ask for more.”

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Posted 1 year ago

“Easy ordering. Prompt delivery. Crate left exactly as requested. I wanted a half crate as storage is at a premium but was told none were available despite being advertised on the website.”

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Posted 1 year ago

“We have recently moved into a converted stable, where we absolutely rely on a large wood-burner to heat the living space. We have been customers of the Luxury Wood Co for a number of years and find their products to be completely 'first-class' quality and their prompt deliveries vital to our peace-of-mind.”

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Posted 1 year ago

“Excellent wood , delivered on time,service was good”

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Posted 1 year ago

“Great service delivery driver really helpfully highly recommended this company”

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Posted 1 year ago

“Arrived ok good delivery service but the wood has gone up in price. Not so good”

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Posted 1 year ago

“Quality of merchandise excellent. Delivery firm a disaster .. first attempt abandoned as driver unable to negotiate the drive unlike numerous drivers have successfully previously. Second attempt was successful but with collateral damage to our 5 bar gate, much chuntering by the driver in a smaller vehicle only to leave the pallet in the most inconvenient position. We will not be using you again sadly ..”

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Posted 1 year ago

“Ordered 24 oak sleepers - for raised bed project - arrived with nice driver and great.”

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Posted 1 year ago

“Great quality wood at a reasonable price. Delivered on time. Will definitely use you again. Thanks”

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Posted 1 year ago

“only problem was with an awkward driver employed by EVANS TRANSPORT. delivery day was slightly foggy [visibility more than 300m] and driver refused to complete the delivery because he couldn't see the branches of some overhanging trees. luxury wood company will now only send small loads/deliveries even though we regularly have 18T lorries delivering here.”

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Posted 1 year ago

“As always, delivers what they promised, excellent wood , positioned pallet next to the gate for easy loading, will be ordering next lot in the summer, thanks”

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Posted 1 year ago

“i ordered a small number of oak posts which came in quick time and were of good quality. No complaints. Very good service and a very good product at reasonable rates. Would use again.”

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Posted 1 year ago

“Better quality of logs this time. Slightly slow delivery”

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Posted 1 year ago

“Kiln dried logs for my wood burner were delivered within a few days and they are excellent They were delivered on a pallet and the delivery driver put them into my garage exactly where I asked him to. Many thanks for an excellent product and service.”

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Posted 1 year ago

“Very good service, I have been buying kiln dried logs from them for over 5 years. Demand appears to have forced prices thru the roof.”

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Posted 1 year ago

“First class customer care and prompt delivery service”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“Excellent product. Excellent service. Delivery first class. Will definitely be making another order and recommending to friends and family. Keep up the great work 👍😎”

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Posted 1 year ago

“Good quality wood at a reasonable price. No difficulties with the delivery.”

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Posted 1 year ago

“Well packed, good quality wood, delivered in the arrival window”

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Posted 1 year ago

The Luxury Wood Company is rated 4.5 based on 4,846 reviews