The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Manor Business Park Darlton Rd, East Drayton
Rating: 4.53

4.5 Rating 4,846 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,846 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Manor Business Park Darlton Rd
East Drayton
DN22 0LG

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

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“Lovely product prompt delivery”

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Posted 3 years ago

“Great wood, better customer service! From Vesi in the main office to delivery driver they were all incredibly accommodating and helpful. Thank you The Luxury Wood Company.”

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Posted 3 years ago

“Quality of wood was excellent. Kept informed of delivery schedule. Would suggest free delivery if buying over a certain value although I couldn't find better value online.”

The Luxury Wood Company 5 star review on 28th March 2021

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Posted 3 years ago

“Never had any problems and always get what we ordered.”

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Posted 3 years ago

“Ordered 30 oak sleepers , easy to order , delivery driver was very good and I was really pleased with the brilliant quality of al 30 . Thanks”

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Posted 3 years ago

“We use the Ruff Briquettes which are clean and easy to use. Delivery service has been first class and drivers have put pallet where we have asked. Could not ask more of a company”

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Posted 3 years ago

“Simply the best wood I’ve ever bought. Very dry. Delightful”

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Posted 3 years ago

“As always, a great product at a fair price delivered on time.”

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Posted 3 years ago

“Very Help full ,First Class Wood Burns Well , good Price ,will use you again”

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Posted 3 years ago

“Good products, excellent service!”

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Posted 3 years ago

“Good product at a good price. Top delivery driver!”

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Posted 3 years ago

“Great Oak at a great price, delivery was fantastic with a jib off-load right where I wanted. Note Not a long reach. Called before delivery to confirm time and date.”

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Posted 3 years ago

“Well packed, nice sized, and dry... What more can you say,, oh yes fast delivery....”

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Posted 3 years ago

“Excellent service with a great product.”

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Posted 3 years ago

“Good product and excellent delivery. I would use them again”

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Posted 3 years ago

“The wood arrived on time and intact.”

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Posted 3 years ago

“Brilliant companys, great products at very reasonable prices. Will be using again for sure!”

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Posted 3 years ago

Thank you, Robert, for the kind words.

Posted 3 years ago

“Excellent products and no fuss ordering. Have been extremely pleased with everything about this company.”

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Posted 3 years ago

Hi Roger, we are happy to have loyal customers like you.

Posted 3 years ago

“This was my second experience of using The Luxury Wood Company and on both occasions the service and the quality of the timber I received has been exceptional. I have no hesitation in recommending the Company to all fire users”

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Posted 3 years ago

Dear Phil, we are tankful for your comments. We have a referral program that you might be interested in.

Posted 3 years ago

“Excellent wood and service as always.”

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Posted 3 years ago

Daer Kathy, thank you for the lovely words.

Posted 3 years ago

The Luxury Wood Company is rated 4.5 based on 4,846 reviews