The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,847 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,847 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Ash logs..Very good burn”

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Posted 1 year ago

“Allways used them, brilliant logs etc allways helpful delivery very good, great company.”

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Posted 1 year ago

Dear Ian, Thank you so much for the positive review! We are very happy that you are satisfied by our services. Kind regards, The LWC

Posted 1 year ago

“Helpful response to questions, quick delivery, the BBQ charcoal I ordered looks to be good quality and good value.”

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Posted 1 year ago

Thank you for the fantastic review! We're delighted that you had a great experience with us.

Posted 1 year ago

“Quick and efficient”

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Posted 1 year ago

“Easy to order, office answer straight away and are friendly and helpful.”

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Posted 1 year ago

“Easy ordering from their website. I’ve have used other companies but the wood that I have ordered is far better than other companies. Contacted by delivery team for delivery update. Highly recommend, would certainly order again.”

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Posted 1 year ago

Thank you, Clair, for the lovely review!

Posted 1 year ago

“Very polite and friendly.”

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Posted 1 year ago

Thank you for the fantastic review! We're delighted that you had a great experience with us.

Posted 1 year ago

“Great quality wood that burns far longer than the stuff you find at B&Q. Quick delivery too. Very pleased.”

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Posted 1 year ago

“Had no problems with this company wood is excellent only thing I would say is they didn’t let me know when it would be delivered”

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Posted 1 year ago

We appreciate your positive feedback! Thank you for taking the time to share your experience.

Posted 1 year ago

“Everyone has been very helpful. And I’m looking forward to working with the green oak. Many thanks, Will”

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Posted 1 year ago

Dear Customer, Thank you so much for the positive review ! Kind regards, The LWC

Posted 1 year ago

“Brilliant products, the kiln dried firewood burns beautifully lots of heat and little ash.”

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Posted 1 year ago

“Excellent service good clean wood well packed and value for money highly recommend.”

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Posted 1 year ago

“I ordered a pallet of ash logs as it seemed the best price on the net – although given how people offer different size loads at various price points it's not easy to calculate. What was pleasing was that when the logs arrived I was surprised at the weight of each bag – meaning the wood was very dense – which is a good thing.”

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Posted 1 year ago

“Good quality wood, good service and a good delivery. I wouldn't go anywhere else.”

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Posted 1 year ago

“Competitive price, wood nice and dry and helpfully in lots of sizes do you can build up your stove quickly. Recommended!”

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Posted 1 year ago

“The custom has been brilliant thank you”

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Posted 1 year ago

“Hi the logs burn really well ,there is a mix of larger and small logs I have bought from LWCo for several years and will carry on buying from them /you”

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Posted 1 year ago

“Great customer service, you can easily speak to a real person, add delivery notes which are passed on to the delivery agent. Delivery was also excellent, fast, no problems, driver phoned me shortly before arrival too. I bought 30nets of birch logs which are good quality. All over great service”

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Posted 1 year ago

“Best price. Prompt delivery.”

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Posted 1 year ago

Dear John, Thank you for the amazing review! Kind regards, The LWC

Posted 1 year ago

“Good price great service 👍”

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Posted 1 year ago

Dear Matthew, Thank you so much for the flying review! Kind regards, The LWC

Posted 1 year ago

The Luxury Wood Company is rated 4.5 based on 4,847 reviews