The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Manor Business Park Darlton Rd, East Drayton
Rating: 4.53

4.5 Rating 4,846 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,846 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Manor Business Park Darlton Rd
East Drayton
DN22 0LG

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The wood was well packaged including protection from any rain. The logs are is dry as any I've seen with moisture less than 15%, and the HT pallet came in handy- turned that into a couple of sacks of sticks”

The Luxury Wood Company 5 star review on 9th March 2021

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Posted 3 years ago

“Perfect service as usual, Used them many times before and the delivery drivers always helpful in moving the pallet into my garage which isn’t part of the delivery service.”

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Posted 3 years ago

“great wood seems like good value, well packed and the delivery was efficient driver really helpful.”

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Posted 3 years ago

“Been buying kiln dried wood for over a year and have never had anything but excellent products and excellent customer service. I fully recommend the Luxury Wood Company. More regular discounts for loyal customers would be welcomed.”

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Posted 3 years ago

“It’s not the cheapest but Wood quality very good as is the delivery we particularly like the netted wood due to our location it’s delivered on a pallet and is protected from the elements”

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Posted 3 years ago

“Good price kiln dried wood giant grate wood very dry burns really hot very happy 3rd delivery will use again Thanks Roger the cables B and B Matlock Bath”

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Posted 3 years ago

“Excellent service with speedy delivery, quality of wood excellent”

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Posted 3 years ago

“Great timber, delivered on time”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Excellent service and speedy delivery.”

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Posted 3 years ago

“good product does the job”

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Posted 3 years ago

“Quick efficient delivery. Well packaged and very helpful delivery man”

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Posted 3 years ago

“Exceptionally helpful and efficient delivery from Aylesbury Logistics”

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Posted 3 years ago

“Excellent service when ordering and the delivery driver was very professional had to wait 14 days for the delivery which Wes in the time scale. The oak is beautiful but the sleepers were slightly bowed but still looks great. Thank you luxury wood company”

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Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“Excellent service and delivery”

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Posted 3 years ago

“Have used this company several times now really pleased with the product and service”

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Posted 3 years ago

“Great customer service, great product as advertised and enjoying the logs immensely.”

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Posted 4 years ago

“Excellent service. It would have been nice to have had notification of shipping etc but overall very pleased”

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Posted 4 years ago

“Really helpful customer service Keep you informed of deliveries Prompt delivery”

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Posted 4 years ago

The Luxury Wood Company is rated 4.5 based on 4,846 reviews