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The London Mint Office Reviews

3.5 Rating 426 Reviews
63 %
of reviewers recommend The London Mint Office
3.5
Based on 426 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 79%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read The London Mint Office Reviews
the service I have received was of the highest quality
Helpful Report
Posted 5 years ago
Thank you so much for your 5 star rating of The London Mint Office! I'm so glad you've had a great experience with us - and that the service you received was of the highest quality!
Posted 1 year ago
Great quality products and the customer service team are phenomenal
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Posted 5 years ago
Thank you so much, Michael, for your five star rating for The London Mint Office! We are delighted to hear that you are so pleased with our great quality products and that you think our customer service team are phenomenal. We greatly appreciate your kind words!
Posted 1 year ago
I enjoy everytime their genuine products. I like to collect them, it's my hobby, actually. Thank you, TLMO, keep it up !
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Posted 5 years ago
Thank you so much for your 5 star rating of The London Mint Office. We are delighted that you enjoy our genuine products and have been collecting them as a hobby. Thank you for the kind words, we will continue to strive to deliver outstanding customer service. Thank you, TLMO!
Posted 1 year ago
Very good service.great addition to my collection.highly recommended
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Posted 5 years ago
Thank you so much for your 5-star rating. We are delighted to hear that you are happy with our service and that The London Mint Office was a great addition to your collection. We are very pleased that you would highly recommend us.
Posted 1 year ago
The London mint had exactly what I was looking for and if they didn't have it they pointed me to a mint that might have it
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Posted 5 years ago
Thank you Carol for your 5 star rating! We are delighted to hear that The London Mint Office had exactly what you were looking for. We appreciate you taking the time to share your positive review with us and we hope you continue to have a great experience in the minting world.
Posted 1 year ago
Good quality items,look really nice,worth the money,idea gift,staff really helpful,prompt delivery!,great service
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Posted 5 years ago
Thank you so much for your 5 star rating of The London Mint Office Marie! We are thrilled that you found our items to be of good quality, that they look nice, that they are worth the money, that they would be a great gift, that our staff were helpful and that you received your order in a prompt manner. We are very proud of our great service and are pleased that you noticed it. Thank you again!
Posted 1 year ago
They are always courteous, and very helpful. And the coins always arrive on time.
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Posted 5 years ago
Thank you very much for your wonderful 5 star rating of The London Mint Office, Dougie. We really appreciate you taking the time to leave such a positive review. It's very satisfying to hear that our staff was courteous and helpful, and that your coins arrived on time. We really value your support!
Posted 1 year ago
Excellent Customer service.polite.efficient and helpful. promp delivery of a pleasing product.
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Posted 5 years ago
Thank you so much for your 5 star rating of The London Mint Office! It is wonderful to hear that our customer service was polite, efficient, and helpful, and that you were pleased with the prompt delivery of the product. We appreciate your kind words!
Posted 1 year ago
Always easy to deal with , great offers always kept informed about offers
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Posted 5 years ago
Thank you so much for your 5 star rating of The London Mint Office. We're so pleased you have found our service easy to deal with and enjoyed the great offers. We'll always make sure you're kept informed about any upcoming discount offers. Thanks again!
Posted 1 year ago
They always make sure you have received your coin and ensure that you are happy with their service
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Posted 5 years ago
I'm so glad to hear that you had a positive experience with The London Mint Office, Richard! Thank you for your 5 star rating - we really appreciate it. I'm delighted to hear that our staff always make sure you have received your coin and ensure that you are happy with their service!
Posted 1 year ago
They are always friendly and keen to help. Any questions are soon answered .Delivery was prompt and packaging protected my items through the rigours of the postal system.
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Posted 5 years ago
Thank you so much for your 5 star rating and your kind words for The London Mint Office. We appreciate your wonderful feedback about our staff, the quick delivery and secure packaging. We will strive to ensure that all of our customers continue to have the same great level of service!
Posted 1 year ago
Always easy to deal with.You often get good offers from them when they reduce their prices. Ordering is easy. Their ordering instructions are simple to follow. Delivery is fast and items come well wrapped and easy to open.
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Posted 5 years ago
Thank you so much Mike for your 5 star rating for The London Mint Office! We're glad to hear that you've had a positive experience with us, and that you find our ordering instructions simple to follow as well as our delivery fast. We're also delighted that our prices often come with good offers! All the best!
Posted 1 year ago
Found them very good and very helpfully if you needed to know any thing or had any concerns.
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Posted 5 years ago
Thank you for your glowing 5-star rating of The London Mint Office - it is much appreciated! We are glad to hear that we were very helpful and that you had all your questions and concerns answered truthfully. We look forward to working with you again.
Posted 1 year ago
It was quick and easy to get what i won't
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Posted 5 years ago
Thank you so much Simon for your 5 star rating of The London Mint Office! We're really glad to hear that it was quick and easy for you to get what you wanted!
Posted 1 year ago
Excellent contact by email or SMS. First class delivery in professionally packed packs. Highly recpommended.
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Posted 5 years ago
Thank you for your positive review and taking the time to leave us with a five star rating! We truly appreciate it and are so glad to hear that you had a pleasant experience with us. It was a pleasure to be in contact with you via email or SMS and we are glad that our delivery was timely and professionally packed. We are honoured you would highly recommend us!
Posted 1 year ago
Good service and quality products.
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Posted 5 years ago
Thanks so much for your positive feedback, Darren! We're delighted to hear that you had such a great experience with us at The London Mint Office. We strive to make our customers happy, and we're pleased to see that we have achieved this with you. Please do not hesitate to reach out to us if you need any help or further assistance in the future. Thank you!
Posted 1 year ago
Very helpful ironed out a few problems straight away, very happy
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Posted 5 years ago
Thank you so much for your amazing 5-star rating of The London Mint Office, Russell! We are so thrilled that you found our team very helpful and were able to iron out your problems straight away. We are so glad that you are happy!
Posted 1 year ago
Polite and extremely helpful
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Posted 5 years ago
Thank you so much for your wonderful review, Victoria! We are so glad you had an excellent experience with us here at The London Mint Office. Your feedback and your 5 star rating are really appreciated and we are delighted to hear that our staff were both polite and extremely helpful. Thank you again!
Posted 1 year ago
Received very quick
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Posted 5 years ago
Thank you so much for your 5 star rating of The London Mint Office! We are delighted to know that your item arrived quickly - we always aim to get orders out as fast as possible. Your satisfaction is most important to us, and your kind review is highly appreciated. Thank you!
Posted 1 year ago
Although there were some problems during the dispatching of the goods, communication was constant and a full tracking was in place, even though I was not expecting this at all.
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Posted 5 years ago
Thank you so much for your 5 star rating of The London Mint Office, Rob! I really appreciate your kind words. Although there were some problems during the dispatching of the goods, it's great to hear that communication was constant and that a full tracking was in place - that was unexpected but much appreciated!
Posted 1 year ago
The London Mint Office is rated 3.5 based on 426 reviews