The London Mint Office Reviews

Name: The London Mint Office
Rating: 3.52

3.5 Rating 426 Reviews

63 %

of reviewers recommend The London Mint Office

Company Reviews

Metrics

3.5

Based on 426 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

The London Mint Office 1 star review on 25th June 2023

T Green

The London Mint Office 1 star review on 20th August 2022

Qadir Baz

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service, a very professional and polite team. The site is very easy to navigate, and ordering is straight forward and easy. Deliveries are fast and I would recommend this company to anyone.”

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Posted 5 years ago

Thank you for your 5-star rating of the London Mint Office! We are so pleased to hear that you had an excellent customer service experience, that our team was professional and polite, that our website is easy to navigate, and that ordering and delivery were easy and fast. We really appreciate the positive review -- thank you!

Posted 1 year ago

“The LMO has been great, lovely items sent.”

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Posted 5 years ago

Thank you so much for your 5 star rating of The London Mint Office, Gill! We are thrilled that you have had a positive experience with us. We hope you enjoy the lovely items you have received.

Posted 1 year ago

“Service very good and the goods were as they said very happy.”

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Posted 5 years ago

Thank you so much for your 5 star rating of The London Mint Office, Brian. We really appreciate you taking the time to leave a review. We are delighted to hear that the service provided and the goods were as described. Thank you for your kind words!

Posted 1 year ago

“Prompt service good quality product”

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Posted 5 years ago

Thank you so much for your 5 star rating! We appreciate your kind words about the quality product and prompt service. We are delighted that you chose The London Mint Office and are happy with your purchase.

Posted 1 year ago

“Prompt service well packaged item”

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Posted 5 years ago

Thank you so much for your 5 star rating of The London Mint Office! We truly appreciate your great feedback and are glad that you were pleased with our prompt service and well-packaged item.

Posted 1 year ago

“Easy to order from, fast delivery and excellent quality products.”

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Posted 5 years ago

Thank you so much Rea for your kind 5 star rating of The London Mint Office. We strive to ensure that ordering from us is easy, that products are delivered fast and that the quality of our items is excellent. We're thrilled to hear that you've experienced this for yourself!

Posted 1 year ago

“I recently purchased a WW1 centenary coin by post and have to say how impressed I am with the service I received and the time in which it was delivered.”

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Posted 5 years ago

Thank you so much for your 5 star rating of The London Mint Office, Pip! It is so encouraging to hear your positive feedback on the service you recently received from us. We are delighted that you received your WW1 centenary coin quickly and are so pleased that you were satisfied with the service we provided.

Posted 1 year ago

“Selling products of very high standard, The London Mint Office offers value for money backed up by a very efficient service. I would seriously recommend this company based on the experiences I have received over the last few years.”

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Posted 5 years ago

Thank you so much for your 4-star rating of The London Mint Office! We are so proud that our products have been able to meet your expectations. Selling products of very high standard, the London Mint Office offers value for money backed up by a very efficient service. We really appreciate you taking the time to share your experiences over the last few years, and we hope they continue to be nothing but positive. Thank you again!

Posted 1 year ago

“there easy to talk to and good customer service and polite to me and this is my honest opinion for them”

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Posted 5 years ago

Dear RODNEY, Thank you so much for your kind words and for giving The London Mint Office a 5 star rating. We greatly appreciate hearing that our team was easy to talk to, provided good customer service and was polite to you. We value honest opinions like your and are truly delighted that you had such a great experience with us. Thank you again!

Posted 1 year ago

“quality coins at a reasonable price . customer service very good when needed . delivery can take longer than advertised”

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Posted 5 years ago

Thank you so much for your wonderful 5 star rating of The London Mint Office! We are so pleased to hear that you are satisfied with the quality coins available and pricing. Additionally, we are delighted that you found our customer service to be helpful should you need it. We strive to provide quick delivery of our products, but at times, this may be delayed. Your feedback is much appreciated!

Posted 1 year ago

“Great Service As Always”

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Posted 5 years ago

Thank you John for giving The London Mint Office a 4 star rating! We appreciate your feedback and it makes us happy to know you had a great customer service experience with us. Thank you for your ongoing support - Great Service As Always!

Posted 1 year ago

“Every time I order from the London mint it's always a quick delivery and their items are always top quality. Website is easy to use A*service and will continue to use them.”

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Posted 5 years ago

Thank you for the 5 star rating of The London Mint Office, we are delighted to hear that you have had a positive experience with our products and service each time you order. We take pride in providing a quick delivery and top quality items. We are pleased to hear that you find our website easy to use and we look forward to your future orders. Thank you for your support.

Posted 1 year ago

“Great to do busin essence with the London mint office never had a bad experience with them always getc what I order”

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Posted 5 years ago

Thank you so much for your 5 star rating of The London Mint Office! We are glad to hear that you have had a positive experience with us - it is great to do business with The London Mint Office, and we always strive to ensure that our customers get exactly what they ordered. We appreciate you taking the time to provide your feedback!

Posted 1 year ago

“Very professional and keep you well informed of the progress of your orders.”

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Posted 5 years ago

Thank you, Tony, for your 5 star rating of The London Mint Office! We are thrilled to hear that you found our servicse very professional and that we kept you informed of the progress of your orders. We truly appreciate your feedback.

Posted 1 year ago

“Great service, over the moon with my purchase, very helpful staff, great dealings all round 100% satisfied with everything”

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Posted 5 years ago

Thank you so much Edward for the great 5 star rating of The London Mint Office! We are so glad to hear that you were completely satisfied with the great service, your purchase, the helpful staff, and everything from start to finish. Your kind words mean the world to us!

Posted 1 year ago

“Quality coins customer contact is excellent, price factor is Good,delivery on my first order was excellent but my second coin I am still waiting for it to be delivered”

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Posted 5 years ago

Thank you so much for your 5 star rating of The London Mint Office! We're glad to know that you've had an appreciation of our quality coins, customer contact and prices so far. We apologize if you experienced any issues with your second order and are looking into this for you.

Posted 1 year ago

“Fast and efficient up to and including customer service,highly recommend to new customers and rtns are easy especially with the free postage”

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Posted 5 years ago

Thank you so much J for taking the time to provide a 5 star rating for The London Mint Office! We really appreciate your kind words and feedback. We strive to provide our customers with a speedy and efficient service, and are delighted to hear you had a great experience with our customer service and easy returns process with free postage.

Posted 1 year ago

“Great presentation packs with quality items, option to buy further coins but no pressure to purchase more coins. Great customer service given with an online payment option which is much faster and easier.”

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Posted 5 years ago

Thank you for the 5 star rating for The London Mint Office, David! We are very glad to hear that you appreciate the great presentation packs with quality items. It's also great to hear that you appreciate the option to buy further coins, but with no pressure to purchase more. We are also glad you were able to easily make your payment with our online payment option - so much faster and easier!

Posted 1 year ago

“My experience with London mint office was very good and speaking to the person i spoke to whent very well and i felt very satisfied”

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Posted 5 years ago

Thank you so much for the 5 star rating, Simon! It's great to hear that your experience with The London Mint Office was so positive; I'm so glad that you spoke to a friendly, helpful person and that you felt satisfied. It's really appreciated!

Posted 1 year ago

“Well its not just for me but a friends young daughter who for her age was very interested in the Flanders Museum .. which at this age is very strange but i'm hoping with my continuing to collect the coins for her and myself a young person will see the sacrifice people went through at the horrible time”

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Posted 5 years ago

Thank you so much for your wonderful 5-star rating of The London Mint Office. It really warms our hearts to see that our offerings are appreciated, and even more so when it's for a young one like your friend's daughter. We are so glad to see that she was interested in the Flanders Museum, and we look forward to seeing her develop a greater appreciation of such events as she continues to collect coins.

Posted 1 year ago

The London Mint Office is rated 3.5 based on 426 reviews