The London Mint Office Reviews

Name: The London Mint Office
Rating: 3.52

3.5 Rating 425 Reviews

64 %

of reviewers recommend The London Mint Office

Company Reviews

Metrics

3.5

Based on 425 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality; excellent customer service; competitive prices; delivered on time. Good variety of mementos.”

Helpful Report

Posted 6 years ago

Thank you so much for the 5-star rating! We are delighted to hear that you had a positive experience with The London Mint Office, from the quality of our products to the great customer service and competitive prices. We also appreciate your feedback regarding the variety of mementos we offer. We strive to provide the best possible service to all our valued customers. Thank you for your patronage!

Posted 1 year ago

“Service was very good,it was made easier by combining all my coins into one purchase, very helpful people, I will buy again.”

Helpful Report

Posted 6 years ago

Thank you so much for your 5 star rating, Debra! We're so glad that our service was helpful to you and that combining your coins into one purchase was made easier. We look forward to having you back again!

Posted 1 year ago

“Good service and good item to acquire.”

Helpful Report

Posted 6 years ago

Thank you so much, Caio, for your five-star rating of The London Mint Office. We really appreciate your kind words about our good service and the great item you acquired.

Posted 1 year ago

“London Mint Office offers excellent Customer Service. Their products are of the highest quality. Products are delivered promptly and very well packaged. As if this was not enough there is the added bonus of an excellent pricing structure for products of such exceptional quality. The London Mint Office is, without doubt, the first port of call for the discerning collector. ⭐⭐⭐⭐⭐”

Helpful Report

Posted 6 years ago

Thank you very much for giving The London Mint Office a 5 star rating. We are delighted that you appreciate the excellent Customer Service, the highest quality of our products, the prompt delivery and excellent packaging as well as our pricing structure. We strive to ensure that The London Mint Office is the first port of call for discerning collectors.

Posted 1 year ago

“Very helpful and polite staff very good and service”

Helpful Report

Posted 6 years ago

Thank you so much for your 5 star review of The London Mint Office, Dave. We are delighted to hear that our helpful and polite staff provided great service. We really appreciate you taking the time to leave your positive feedback.

Posted 1 year ago

“The are very professional in every way customer service is amazing if only other businesses could do customer services the same as the royal mint it would eradicate millions of problems. well done guys”

Helpful Report

Posted 6 years ago

Thank you so much, Eddie, for your kind words and 5 star rating! We truly appreciate your feedback and deeply value your experience. We agree that customer service should always be a priority for all businesses, and we are glad to hear that you felt taken care of during your visit with us. Thank you again for your support!

Posted 1 year ago

“Received my order promptly. Very impressed with quality of coins. Good after service too”

Helpful Report

Posted 6 years ago

Thank you very much for your five-star rating for The London Mint Office! We are delighted to hear that you received your order promptly and were pleased with the quality of the coins as well as our after service. We are always here to help and are glad to hear that you're satisfied with your purchase!

Posted 1 year ago

“Excellent service. Post bang on. Every coin is beautiful.”

Helpful Report

Posted 6 years ago

Thank you Martin for your fantastic 5 star rating for The London Mint Office - we really appreciate your kind words, especially "Excellent service. Post bang on. Every coin is beautiful." We're pleased to hear that our service and products have been up to your expectations and we're thrilled that you've had a positive experience. Thank you again!

Posted 1 year ago

“I’ve been a customer of the London mint for many years all the agents I have spoke to have been very professional and knowledgeable about the product I would recommend them”

Helpful Report

Posted 6 years ago

Thank you, Edwin, for your 5 star rating of The London Mint Office! I'm glad that you have had good experiences over the years. It's great to hear that you have had such great customer service throughout your time as a customer. We are so thankful for your feedback and hope to continue providing the same quality of service that you have experienced.

Posted 1 year ago

“Excellent customer service, a very professional and polite team. The site is very easy to navigate, and ordering is straight forward and easy. Deliveries are fast and I would recommend this company to anyone.”

Helpful Report

Posted 6 years ago

Thank you for your 5-star rating of the London Mint Office! We are so pleased to hear that you had an excellent customer service experience, that our team was professional and polite, that our website is easy to navigate, and that ordering and delivery were easy and fast. We really appreciate the positive review -- thank you!

Posted 1 year ago

“The LMO has been great, lovely items sent.”

Helpful Report

Posted 6 years ago

Thank you so much for your 5 star rating of The London Mint Office, Gill! We are thrilled that you have had a positive experience with us. We hope you enjoy the lovely items you have received.

Posted 1 year ago

“Service very good and the goods were as they said very happy.”

Helpful Report

Posted 6 years ago

Thank you so much for your 5 star rating of The London Mint Office, Brian. We really appreciate you taking the time to leave a review. We are delighted to hear that the service provided and the goods were as described. Thank you for your kind words!

Posted 1 year ago

“Prompt service good quality product”

Helpful Report

Posted 6 years ago

Thank you so much for your 5 star rating! We appreciate your kind words about the quality product and prompt service. We are delighted that you chose The London Mint Office and are happy with your purchase.

Posted 1 year ago

“Prompt service well packaged item”

Helpful Report

Posted 6 years ago

Thank you so much for your 5 star rating of The London Mint Office! We truly appreciate your great feedback and are glad that you were pleased with our prompt service and well-packaged item.

Posted 1 year ago

“Easy to order from, fast delivery and excellent quality products.”

Helpful Report

Posted 6 years ago

Thank you so much Rea for your kind 5 star rating of The London Mint Office. We strive to ensure that ordering from us is easy, that products are delivered fast and that the quality of our items is excellent. We're thrilled to hear that you've experienced this for yourself!

Posted 1 year ago

“I recently purchased a WW1 centenary coin by post and have to say how impressed I am with the service I received and the time in which it was delivered.”

Helpful Report

Posted 6 years ago

Thank you so much for your 5 star rating of The London Mint Office, Pip! It is so encouraging to hear your positive feedback on the service you recently received from us. We are delighted that you received your WW1 centenary coin quickly and are so pleased that you were satisfied with the service we provided.

Posted 1 year ago

“there easy to talk to and good customer service and polite to me and this is my honest opinion for them”

Helpful Report

Posted 6 years ago

Dear RODNEY, Thank you so much for your kind words and for giving The London Mint Office a 5 star rating. We greatly appreciate hearing that our team was easy to talk to, provided good customer service and was polite to you. We value honest opinions like your and are truly delighted that you had such a great experience with us. Thank you again!

Posted 1 year ago

“quality coins at a reasonable price . customer service very good when needed . delivery can take longer than advertised”

Helpful Report

Posted 6 years ago

Thank you so much for your wonderful 5 star rating of The London Mint Office! We are so pleased to hear that you are satisfied with the quality coins available and pricing. Additionally, we are delighted that you found our customer service to be helpful should you need it. We strive to provide quick delivery of our products, but at times, this may be delayed. Your feedback is much appreciated!

Posted 1 year ago

“Every time I order from the London mint it's always a quick delivery and their items are always top quality. Website is easy to use A*service and will continue to use them.”

Helpful Report

Posted 6 years ago

Thank you for the 5 star rating of The London Mint Office, we are delighted to hear that you have had a positive experience with our products and service each time you order. We take pride in providing a quick delivery and top quality items. We are pleased to hear that you find our website easy to use and we look forward to your future orders. Thank you for your support.

Posted 1 year ago

“Great to do busin essence with the London mint office never had a bad experience with them always getc what I order”

Helpful Report

Posted 6 years ago

Thank you so much for your 5 star rating of The London Mint Office! We are glad to hear that you have had a positive experience with us - it is great to do business with The London Mint Office, and we always strive to ensure that our customers get exactly what they ordered. We appreciate you taking the time to provide your feedback!

Posted 1 year ago

The London Mint Office is rated 3.5 based on 425 reviews