The London Mint Office Reviews

Name: The London Mint Office
Rating: 3.52

3.5 Rating 426 Reviews

63 %

of reviewers recommend The London Mint Office

Company Reviews

Metrics

3.5

Based on 426 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

The London Mint Office 1 star review on 25th June 2023

T Green

The London Mint Office 1 star review on 20th August 2022

Qadir Baz

Anonymous

Anonymous // 01/01/2019

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“Supply me with beautiful coins.”

Helpful Report

Posted 6 years ago

Thank you so much for the 5 star rating, Hogrider! We truly appreciate your kind words! Supply us with beautiful coins and we'll make sure to provide you with coins truly worth collecting!

Posted 1 year ago

“Every time I have ordered a product the customer service has informed me of arrival or a delay and when the article is due. Exceptional customer service.”

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Posted 6 years ago

Thank you so much Rosie for your generous 5 star rating of The London Mint Office! I'm so pleased that you've experienced exceptional customer service each time you've placed an order. It's always our goal to ensure that customers are informed of arrival or delivery delays and are kept up to date on when their articles are expected to arrive.

Posted 1 year ago

“Supplied exactly what I ordered promptly and efficiently”

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Posted 6 years ago

Thank you so much for the 4-star rating, Tony! We appreciate your kind words regarding our services; it's always our pleasure to provide our customers with exactly what they ordered in a timely and efficient manner. Thank you for shopping with The London Mint Office!

Posted 1 year ago

“all customer service team members I've dealt with have been knowledgeable, polite & very helpful. They have helped me with placing orders, providing updates on existing orders and returning orders. No hard sale just helpful advice and resolving any issues quickly & without fuss.”

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Posted 6 years ago

Thank you Jo for your 5 star rating of The London Mint Office! We are pleased to hear that all customer service team members you have dealt with have been knowledgeable, polite, and very helpful. Your kind words mean a lot to us since our team strives to provide the best customer experience possible, and we thrive to resolve any issues quickly and without fuss. Thank you for your support!

Posted 1 year ago

“Great service. Very professional. My partner buys a lot of coins from you and I'm always impressed by the presentation”

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Posted 6 years ago

Thank you so much, Jane, for your 5 star rating of The London Mint Office! We're glad to hear that your partner buys a lot of coins from us and that you're impressed by our presentation. We believe that providing great service and being professional is essential, so we're thrilled to know you think so too!

Posted 1 year ago

“The cons and the igot are very good and the experience deling with your company has made it good thank you.”

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Posted 6 years ago

Thank you so much for your 5 star rating of The London Mint Office, Simon. We're so glad that you've had a good experience dealing with us and that the coins and the ingot you purchased were of a very good quality. We really appreciate your kind words and are delighted that you are a happy customer.

Posted 1 year ago

“No complaints.”

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Posted 6 years ago

Thank you so much for your 5 star rating of The London Mint Office! We are so pleased to hear that you had a great experience with us. No complaints here!

Posted 1 year ago

“Beautifully presented and packaged would certainly recommend”

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Posted 6 years ago

Thank you so much for your 5 star rating of The London Mint Office! We are thrilled to hear that the product was beautifully presented and packaged – we're so glad you had such a positive experience with us and would certainly recommend us. We really appreciate your kind words.

Posted 1 year ago

“Absolutely no problems from ordering to receipt - All completely smooth - Many thanks,keep it up!- Very good value for money!!”

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Posted 6 years ago

Thank you so much for your kind words and your 5 star rating of The London Mint Office! We are delighted to hear that the process, from ordering to receipt, was completely smooth and that you found our products to be excellent value for money. We will continue to strive to provide the very best level of customer service. Many thanks again for your review!

Posted 1 year ago

“They are always helpful with you when buying items from then no matter what concerns you may have with your orders.”

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Posted 6 years ago

Thank you so much for your 5 star rating of The London Mint Office, Dave! We really appreciate your kind words and we're so pleased that you found them helpful. We strive to always be accommodating with our customers whenever they have any questions or concerns about their orders. We hope you continue to have great experiences with us!

Posted 1 year ago

“There is never any pressure ,the team is always polite,and helpful ,the coin's are the same as advertised, and they arrive in perfect condition. They can be returned if it is not what you want,I have never returned one in over 2years of collecting, you won't find any fault with the service,”

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Posted 6 years ago

Thank you so much for your 5 star rating, Mr! We are delighted to hear that there is never any pressure at The London Mint Office, the team is always polite and helpful, the coins have been as advertised and arrived in perfect condition, and you have had no need to return any coins in the last two years. Your kind words are a real source of encouragement to us and are greatly appreciated.

Posted 1 year ago

“When you see the items on line they look good but when you get them they are even more astonishing”

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Posted 6 years ago

Thank you so much for the amazing 5-star rating for The London Mint Office! We are really glad that you are enjoying our products and think they look great both online and in person. It’s great that you noticed that the products are even more astonishing once you have them with you! We really appreciate your kind words.

Posted 1 year ago

“I have always found The London Mint Office to be very professional in every aspect of their business. Great subject matter with their choice of coins and also come with great information in the pack. I genuinely believe in a time when our history seems to be getting diluted that they have found a fantastic way to remind us of our past. I am on their mailing list, which I receive regularly with offer info, but never feel pressurised into making purchases.”

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Posted 6 years ago

Thank you so much for your kind rating and review of The London Mint Office! We are humbled by your kind words and appreciate your recognition of the professional manner in which we conduct our business. We understand the importance of our history, and are committed to offering quality coins that remind us of our past. We also strive to provide our customers with a pleasant, pressure-free experience. Thank you for your continued support of The London Mint Office.

Posted 1 year ago

“Great service well pleased thanks!”

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Posted 6 years ago

Thank you so much for giving The London Mint Office a 5-star rating! We are delighted that you were pleased with our service and we want to thank you for your kind words. "Great service well pleased thanks!"

Posted 1 year ago

“Received promptly and great product”

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Posted 6 years ago

Thank you so much, Christine, for your 5 star rating of The London Mint Office! We are glad to hear that you received your order promptly and that you are pleased with the product.

Posted 1 year ago

“Absolutely 5* service, fast delivery, and superb quality items”

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Posted 6 years ago

Thank you so much, Jax, for the fantastic 5 star rating of The London Mint Office! We are delighted to hear that you had an absolutely 5* experience with us - fast delivery and superb quality items!

Posted 1 year ago

“Staff on the phone really nice,came really quickly,box made it nice,well presented!”

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Posted 6 years ago

Thank you for your 5 star rating of The London Mint Office. We are so glad to hear that you had a positive experience with the staff over the phone, that your package arrived quickly and was well presented. It's wonderful to know that you enjoyed the overall experience. Thank you!

Posted 1 year ago

“I've been very happy with quality of the coins I have received, I would always recommend London Mint to everyone xx”

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Posted 6 years ago

Thank you, Jayne, for your 5 star rating of The London Mint Office! I'm glad to hear that you're satisfied with the quality of the coins you have received. I completely agree with your recommendation and I always tell others to visit The London Mint Office for their coin collection needs! Thank you xx

Posted 1 year ago

“really easy and quick ordering online. up to date emails regarding the latest offers. fast delivery & straight forward payment methods available.”

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Posted 6 years ago

Thank you for your 5 star rating of The London Mint Office, Anna! We are thrilled that you found the ordering process quick and easy, and that emails regarding offers kept you up to date. We are pleased that you also found our delivery and payment methods to be fast and straight forward. We're delighted that you had an overall positive experience with us.

Posted 1 year ago

“Very fast service and excellent service”

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Posted 6 years ago

Thank you Mark so much for your 5 star rating of The London Mint Office. We appreciate your very kind words - it's great to know that you enjoyed our very fast service and excellent customer service.

Posted 1 year ago

The London Mint Office is rated 3.5 based on 426 reviews