The London Mint Office Reviews

Name: The London Mint Office
Rating: 3.52

3.5 Rating 425 Reviews

64 %

of reviewers recommend The London Mint Office

Company Reviews

Metrics

3.5

Based on 425 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional and keep you well informed of the progress of your orders.”

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Posted 6 years ago

Thank you, Tony, for your 5 star rating of The London Mint Office! We are thrilled to hear that you found our servicse very professional and that we kept you informed of the progress of your orders. We truly appreciate your feedback.

Posted 1 year ago

“Great service, over the moon with my purchase, very helpful staff, great dealings all round 100% satisfied with everything”

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Posted 6 years ago

Thank you so much Edward for the great 5 star rating of The London Mint Office! We are so glad to hear that you were completely satisfied with the great service, your purchase, the helpful staff, and everything from start to finish. Your kind words mean the world to us!

Posted 1 year ago

“Quality coins customer contact is excellent, price factor is Good,delivery on my first order was excellent but my second coin I am still waiting for it to be delivered”

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Posted 6 years ago

Thank you so much for your 5 star rating of The London Mint Office! We're glad to know that you've had an appreciation of our quality coins, customer contact and prices so far. We apologize if you experienced any issues with your second order and are looking into this for you.

Posted 1 year ago

“Fast and efficient up to and including customer service,highly recommend to new customers and rtns are easy especially with the free postage”

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Posted 6 years ago

Thank you so much J for taking the time to provide a 5 star rating for The London Mint Office! We really appreciate your kind words and feedback. We strive to provide our customers with a speedy and efficient service, and are delighted to hear you had a great experience with our customer service and easy returns process with free postage.

Posted 1 year ago

“Great presentation packs with quality items, option to buy further coins but no pressure to purchase more coins. Great customer service given with an online payment option which is much faster and easier.”

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Posted 6 years ago

Thank you for the 5 star rating for The London Mint Office, David! We are very glad to hear that you appreciate the great presentation packs with quality items. It's also great to hear that you appreciate the option to buy further coins, but with no pressure to purchase more. We are also glad you were able to easily make your payment with our online payment option - so much faster and easier!

Posted 1 year ago

“My experience with London mint office was very good and speaking to the person i spoke to whent very well and i felt very satisfied”

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Posted 6 years ago

Thank you so much for the 5 star rating, Simon! It's great to hear that your experience with The London Mint Office was so positive; I'm so glad that you spoke to a friendly, helpful person and that you felt satisfied. It's really appreciated!

Posted 1 year ago

“Well its not just for me but a friends young daughter who for her age was very interested in the Flanders Museum .. which at this age is very strange but i'm hoping with my continuing to collect the coins for her and myself a young person will see the sacrifice people went through at the horrible time”

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Posted 6 years ago

Thank you so much for your wonderful 5-star rating of The London Mint Office. It really warms our hearts to see that our offerings are appreciated, and even more so when it's for a young one like your friend's daughter. We are so glad to see that she was interested in the Flanders Museum, and we look forward to seeing her develop a greater appreciation of such events as she continues to collect coins.

Posted 1 year ago

“It was quick and easy to shop with the London mint the delivery was fast and easy to sort out payments”

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Posted 6 years ago

Thank you so much for the 5 star rating of The London Mint Office! We are delighted that you had a positive experience shopping with us. We are very glad to hear that the delivery process was fast and easy and that sorting out payments was simple. We appreciate your kind words and are thrilled your shopping experience was a pleasant one.

Posted 1 year ago

“I sent for my coin and I received my coin within a week. I was very pleased with the coin. I got to say excellent service and after care too”

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Posted 6 years ago

Thank you, John, for your amazing 5-star rating of The London Mint Office! Your kind words about the speedy delivery and quality of the coin are so greatly appreciated. We aim to provide excellent service and are thrilled that our efforts meet your satisfaction.

Posted 1 year ago

“My experience with London mint office was very good and speaking with the person it whent very well”

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Posted 6 years ago

Thank you, Simon, for rating The London Mint Office with 5 stars! My experience with London Mint Office was very good and speaking with the person went very well - I'm glad that you were also satisfied with their service!

Posted 1 year ago

“Customer service are always willing to help and don’t force you into making decisions that you don’t want to make.”

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Posted 6 years ago

Thanks for the 5 star rating, we really appreciate it! We are so glad that you have had a good experience with The London Mint Office. We understand that it is important our customers can make their own decisions without any pressure and we always strive to give the best service possible. Thanks again for your kind review.

Posted 1 year ago

“Even though I had to wait a long time for my coin because it was in high demand I did get a lovely phone call from a young lady apologising for the delay. It was very much appreciated.”

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Posted 6 years ago

Thank you for your wonderful 5-star rating, Mrs ! I was very pleased to hear about your positive experience with The London Mint Office. It was very much appreciated that you received a lovely phone call from one of our staff members, apologizing for the delay with getting your coin. We aim to provide the highest quality of service to all of our customers, and are delighted that your experience fits this standard. Thank you again for your kind words.

Posted 1 year ago

“The original offer was excellent and delivery from order was on time.”

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Posted 6 years ago

Thank you for your 5 star rating of The London Mint Office! We appreciate your feedback. We are also glad that you enjoyed our original offer and that the delivery was on time.

Posted 1 year ago

“A wonderful service from beginning to end! The website is very user friendly. Product arrives quickly. If you ever need to communicate with a customer service rep, they are polite, knowledgeable and efficient. I can not think of any other company in the U.K. that is so pleasant to deal with. Thank you!”

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Posted 6 years ago

Thank you, Geoff, for your 5 star rating of The London Mint Office! We are pleased to hear you had such a wonderful experience with us from start to finish. Our website is designed with the user in mind and we are humbled to receive such praise for our customer service. We pride ourselves on providing a seamless and pleasant experience with all our customers and we thank you for your invaluable feedback. Thank you once again for your kind words!

Posted 1 year ago

“I have purchased several items and have had a very satisfactory experience from The London Mint Office every time. The items I received were of excellent quality, very well packaged and the whole process was simple and pleasant, the staff were helpful and friendly. I could not have asked for better.”

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Posted 6 years ago

Thank you so much for the 5-star rating of The London Mint Office. It is a pleasure to know that you had a very satisfactory experience with us each and every time. We are delighted that the items you received were of excellent quality, were well packaged and that the whole process was simple and pleasant. We value our customers and thank you for your kind words. We look forward to having you as a customer again soon.

Posted 1 year ago

“Very nice goods and a very friendly service”

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Posted 6 years ago

Thank you so much, Sue, for your fantastic 5 star rating of The London Mint Office. We are delighted that you received our goods in superb condition and that our friendly service assisted you in obtaining them. We're glad that you had a great experience with us!

Posted 1 year ago

“The service was very simple and easy. The items i have received have been excellent thank you.”

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Posted 6 years ago

Thank you so much for your 5-star rating of The London Mint Office! We are glad to hear that you found the service simple and easy, and that the items you received were excellent. We really appreciate your kind words!

Posted 1 year ago

“The service received from London Mint operatives were first class, alas as I am now in the middle of my house renovation and unfortunately I will not be in a position to take up your future offers”

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Posted 6 years ago

Thank you for your generous 5 star rating of The London Mint Office! We are humbled that you were pleased with the service we provided and regret that you will not be able to take up our future offers due to your house renovation.

Posted 1 year ago

“It's a pleasure to buy from the mint, the sales staff are friendly, knowledgeable and nothing is too much trouble for them.”

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Posted 6 years ago

Thanks so much, Mike, for your 5 star rating of The London Mint Office! We are delighted to hear that you have been enjoying buying from us. It's a pleasure to provide our customers with friendly and knowledgeable sales staff who are always happy to go the extra mile. Thank you again for your kind words!

Posted 1 year ago

“I have been a London Mint Office customer for several years and have always found the products and the service of the highest quality. Ordering on-line is so easy; staff are very knowledgeable and courteous, goods are usually received by the expected tie and, in the rare event of a problem, there has always been a valid explanation and quick solution. These days service of this level is rare and in spite of being told by most traders that your custom is valued, L.M.O. service is notable because it is one of few that makes me really believe it. I have no hesitation in recommending L.M.O.”

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Posted 6 years ago

Thank you so much for your glowing 5 star review of The London Mint Office, Tony-- we are certainly proud of the quality products and service that we offer! We strive every day to live up to our customers' expectations and it's humbling to know that our hard work has been so graciously acknowledged. It's a pleasure to have you as a customer and we look forward to continuing to serve your needs for many more years to come.

Posted 1 year ago

The London Mint Office is rated 3.5 based on 425 reviews